White lines appear
Is ink flowing properly from the BJ cartridge?
The ink bleeds
Is the paper suitable for printing?
Is the print head dirty?
Does the document require a large amount of ink; for example, are you printing photos and illustrations?
The BJ cartridge’s print head may be blocked. Print a Nozzle Check Pattern to check the condition of the print head (see page
If the Nozzle Check Pattern does not print correctly, perform the print head cleaning procedure
(see page
If you still cannot print, replace the ink tanks and, if necessary, the BJ cartridge (see page
Change the type of paper you are using and try printing again. Paper such as High Resolution Paper is more resistant to bleeding than plain paper.
Try cleaning the print head (see page
When printing colorful documents, such as illustrations and photos, ink may bleed because of the quantity used. If this happens, use paper that is designed for printing illustrations and photos, such as High Resolution Paper.
Troubleshooting
Chapter 5 Troubleshooting |