Dell Dimension B 110, 1100 manual 101, India, Ireland Cherrywood Website support.euro.dell.com

Page 101

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Hong Kong

Website: support.ap.dell.com

 

International Access Code: 001

E-mail: apsupport@dell.com

 

Country Code: 852

Technical Support (Dimension™ and Inspiron™)

2969 3188

 

Technical Support (OptiPlex™, Latitude™, and

2969 3191

 

Dell Precision™)

 

 

Technical Support (PowerApp™, PowerEdge™,

2969 3196

 

PowerConnect™, and PowerVault™)

 

 

Gold Queue EEC Hotline

2969 3187

 

Customer Advocacy

3416 0910

 

Large Corporate Accounts

3416 0907

 

Global Customer Programs

3416 0908

 

Medium Business Division

3416 0912

 

Home and Small Business Division

2969 3155

 

 

 

India

Technical Support

1600 33 8045

 

Sales

1600 33 8044

 

 

 

Ireland (Cherrywood)

Website: support.euro.dell.com

 

International Access Code: 16

E-mail: dell_direct_support@dell.com

 

Country Code: 353

Technical Support

1850 543 543

City Code: 1

U.K. Technical Support (dial within U.K. only)

0870 908 0800

 

Home User Customer Care

01 204 4014

 

Small Business Customer Care

01 204 4014

 

U.K. Customer Care (dial within U.K. only)

0870 906 0010

 

Corporate Customer Care

1850 200 982

 

Corporate Customer Care (dial within U.K. only)

0870 907 4499

 

Ireland Sales

01 204 4444

 

U.K. Sales (dial within U.K. only)

0870 907 4000

 

Fax/Sales Fax

01 204 0103

 

Switchboard

01 204 4444

 

 

 

Appendix

101

Page 100 Page 102
Image 101
Page 100 Page 102
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information When you use Use the Service Tag toService Code to direct Order status, warranty, and repair informationConnecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs 800 by 600 pixelsMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Click Hardware and click Device Manager Hyper-ThreadingBattery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsLockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appearsOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced TroubleshootingRemove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists orRestarting the computer see Determine if a conflict exists bySee Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer Connector J6J1 J7J2 Main power connector J3J1 Floppy drive connector IDE drive connector CD/DVD driveInternal speaker LS9J1 Password jumper CD/DVD audio connector J9C1DDR Memory Overview Memory Installation GuidelinesMemory Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorPCI Cards Installing a PCI CardCards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertSide hinges Front panel DrivesReattaching the Front Panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Removing a Floppy Drive Power cable Data cable Removing and Installing PartsFloppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable Removing a CD/DVD Drive Data cable Power cableCD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabRemoving and Installing Parts Specifications Connectors Connectors Three Connector size PinsVideo AudioPower Connectors PS/2 keyboard and mouseInformation Backup battery WattageOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsSystem Password option Mode settingTo Off, AT, PS/2, EPP, or ECP COM3Disk Up from Hibernate or OffRemotely from Suspend Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Identification Information Contacting DellArgentina Buenos Aires Antigua and BarbudaAruba Australia SydneyBarbados BahamasBelgium Brussels BermudaChile Santiago Cayman IslandsCosta Rica ColombiaDominica Denmark Copenhagen Website support.euro.dell.comDominican Republic EcuadorCorporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Greece Website support.euro.dell.com 100Grenada GuatemalaIreland Cherrywood Website support.euro.dell.com 101India Jamaica 102Korea Seoul 103Luxembourg Website support.euro.dell.com 104Macao Malaysia Penang105 106 107 Switzerland Geneva Website support.euro.dell.com 108Taiwan ThailandTurks and Caicos Islands 109Bracknell Website support.euro.dell.com UruguayBusiness 110Virgin Islands VenezuelaIndex 111112 113 Problems network, 28 power114 USB
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