Contents
Network adapter connector
Service tag Floppy drive light Power light Power button
W . d e l l . c o m s u p p o r t . d e l l . c o m
Abbreviations and Acronyms
Contents
Advanced Troubleshooting
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
Appendix
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Service Code to direct
Use the Service Tag to
When you use
Order status, warranty, and repair information
Setting Up and Using Your Computer
Setting Up a Printer
Connecting a USB Printer
Printer Cable
Connecting a Parallel Printer
USB connector on computer
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network Setup Wizard
Connecting to the Internet
Click Checklist for creating a network
Click Connect to the Internet
Setting Up Your Internet Connection
If you have a CD, click Use the CD I got from an ISP
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
Copying CDs and DVDs
Adjusting the Picture
How to Copy a CD or DVD
800 by 600 pixels
Helpful Tips
Using Blank CDs and DVDs
Media Type Read Write Rewritable
Hyper-Threading
Click Hardware and click Device Manager
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Ieee 1394 Device Problems
Product Information Guide
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Computer stops responding
Program is designed for an earlier Windows operating system
Program stops responding
Program crashes repeatedly
Solid blue screen appears
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Solving Problems
If the problem persists, contact Dell see
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Advanced Troubleshooting
If the problem still exists, install a
Problem Description Suggested Resolution
Remove the card, reinstall it see
If the problem persists or
See
Determine if a conflict exists by
Restarting the computer see
Ensure that the cables are properly
Dell Diagnostics Main Menu
Dell Diagnostics
Option Function
Tab Function
Drivers
What Is a Driver?
Reinstalling Drivers
Identifying Drivers
Manually Reinstalling Drivers
Using Windows XP Device Driver Rollback
Restoring Your Operating System
Creating a Restore Point
Using Microsoft Windows XP System Restore
Restoring the Computer to an Earlier Operating State
Undoing the Last System Restore
Using Dell PC Restore by Symantec
Enabling System Restore
Removing Dell PC Restore
Before You Begin
Using the Operating System CD
Reinstalling Windows XP
Dell Operating System CD
Resolving Software and Hardware Incompatibilities
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front and Back View of the Computer
Front View
Back View
Modem connector
Cable from your monitor into the blue connector
Removing the Computer Cover
Computer cover Cover latch Back of computer
Inside View of Your Computer
Internal speaker LS9J1 Password jumper
Floppy drive connector IDE drive connector CD/DVD drive
Connector J6J1 J7J2 Main power connector J3J1
CD/DVD audio connector J9C1
Memory
Memory Installation Guidelines
DDR Memory Overview
Installing Memory
Securing clips Connector
Notch Memory module Cutouts Crossbar
Cards
Installing a PCI Card
PCI Cards
Securing screw Filler bracket
Card Card cutout
Removing a PCI Card
Not fully seated card Fully seated card Bracket
Front Panel
Removing the Front Panel
Side hinges Front panel Top tab
Removing the Front-Panel Insert
Tabs Insert
Reattaching the Front Panel
Drives
Side hinges Front panel
Drive Interface Connectors
General Installation Guidelines
Connecting Drive Cables
Power Cable Connector
Hard Drive
Power cable Data cable
Removing a Hard Drive
Drive bracket
Small bracket tabs Drive bracket
Installing a Hard Drive
Floppy Drive
Power cable Data cable Removing and Installing Parts
Removing a Floppy Drive
Installing a Floppy Drive
Top bracket screw Drive bracket Floppy drive
Power cable Data cable
CD/DVD Drive
Data cable Power cable
Removing a CD/DVD Drive
Installing a CD/DVD Drive
Adding a Second CD or DVD Drive
Drive Alignment screws
Drive Securing screw
Battery
Battery Battery socket Tab
Replacing the Computer Cover
Removing and Installing Parts
Specifications
Video
Connectors Three Connector size Pins
Connectors
Audio
Information Backup battery
Connectors PS/2 keyboard and mouse
Power
Wattage
System Setup
Overview
Entering System Setup
System Setup Screens
System Setup Options
System
To Off, AT, PS/2, EPP, or ECP
Mode setting
System Password option
COM3
Remotely from Suspend
Up from Hibernate or Off
Disk
Option Settings
Boot Sequence
Changing Boot Sequence for the Current Boot
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
Mouse
Cleaning Your Computer
Computer, Keyboard, and Monitor
Floppy Drive
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
CDs and DVDs
Definition of Third-Party Software and Peripherals
FCC Notices U.S. Only
Class a Class B
Contacting Dell
FCC Identification Information
Aruba
Antigua and Barbuda
Argentina Buenos Aires
Australia Sydney
Belgium Brussels
Bahamas
Barbados
Bermuda
Cayman Islands
Chile Santiago
Colombia
Costa Rica
Dominican Republic
Denmark Copenhagen Website support.euro.dell.com
Dominica
Ecuador
Home and Small Business
France Paris Montpellier Website support.euro.dell.com
Corporate
Grenada
100
Greece Website support.euro.dell.com
Guatemala
India
101
Ireland Cherrywood Website support.euro.dell.com
102
Jamaica
103
Korea Seoul
Macao
104
Luxembourg Website support.euro.dell.com
Malaysia Penang
105
106
107
Taiwan
108
Switzerland Geneva Website support.euro.dell.com
Thailand
Bracknell Website support.euro.dell.com
109
Turks and Caicos Islands
Uruguay
Virgin Islands
110
Business
Venezuela
111
Index
112
Problems network, 28 power
113
USB
114