Dell 1100, Dimension B 110 manual 102, Jamaica

Page 102

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Italy (Milan)	Website: support.euro.dell.com
International Access Code: 00	E-mail:support.euro.dell.com/it/it/emaildell/
Country Code: 39	Home and Small Business
City Code: 02	Technical Support	02 577 826 90
	Customer Care	02 696 821 14
	Fax	02 696 821 13
	Switchboard	02 696 821 12
	Corporate
	Technical Support	02 577 826 90
	Customer Care	02 577 825 55
	Fax	02 575 035 30
	Switchboard	02 577 821

Jamaica	General Support (dial from within Jamaica only)	1-800-682-3639

102

Appendix

Image 102

Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Code to direct Use the Service Tag toWhen you use Order status, warranty, and repair informationSetting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD 800 by 600 pixelsUsing Blank CDs and DVDs Helpful TipsMedia Type Read Write Rewritable Hyper-Threading Click Hardware and click Device ManagerDrive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Product Information GuideComputer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems If the problem persists, contact Dell see Diagnostic LightsLight Pattern Problem Description Suggested Resolution Advanced TroubleshootingIf the problem still exists, install a Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem persists orSee Determine if a conflict exists byRestarting the computer see Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP Dell Operating System CDResolving Software and Hardware Incompatibilities Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connectorRemoving the Computer Cover Computer cover Cover latch Back of computerInside View of Your Computer Internal speaker LS9J1 Password jumper Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 CD/DVD audio connector J9C1Memory Installation Guidelines MemoryDDR Memory Overview Installing Memory Securing clips Connector Notch Memory module Cutouts CrossbarInstalling a PCI Card CardsPCI Cards Securing screw Filler bracket Card Card cutoutRemoving a PCI Card Not fully seated card Fully seated card BracketFront Panel Removing the Front Panel Side hinges Front panel Top tabRemoving the Front-Panel Insert Tabs InsertDrives Reattaching the Front PanelSide hinges Front panel Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables Power Cable ConnectorPower cable Data cable Hard DriveRemoving a Hard Drive Drive bracket Small bracket tabs Drive bracketInstalling a Hard Drive Power cable Data cable Removing and Installing Parts Floppy DriveRemoving a Floppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drivePower cable Data cable Data cable Power cable CD/DVD DriveRemoving a CD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screwsDrive Securing screw Battery Battery Battery socket Tab Replacing the Computer CoverRemoving and Installing Parts Specifications Video Connectors Three Connector size PinsConnectors AudioInformation Backup battery Connectors PS/2 keyboard and mousePower WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options SystemTo Off, AT, PS/2, EPP, or ECP Mode settingSystem Password option COM3Up from Hibernate or Off Remotely from SuspendDisk Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy DriveDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B Contacting Dell FCC Identification InformationAruba Antigua and BarbudaArgentina Buenos Aires Australia SydneyBelgium Brussels BahamasBarbados BermudaCayman Islands Chile SantiagoColombia Costa RicaDominican Republic Denmark Copenhagen Website support.euro.dell.comDominica EcuadorFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Grenada 100Greece Website support.euro.dell.com Guatemala101 IndiaIreland Cherrywood Website support.euro.dell.com 102 Jamaica103 Korea SeoulMacao 104Luxembourg Website support.euro.dell.com Malaysia Penang105 106 107 Taiwan 108Switzerland Geneva Website support.euro.dell.com ThailandBracknell Website support.euro.dell.com 109Turks and Caicos Islands UruguayVirgin Islands 110Business Venezuela111 Index112 Problems network, 28 power 113USB 114

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