Dell 1100, Dimension B 110 104, Luxembourg Website support.euro.dell.com, Macao, Malaysia Penang

Page 104

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Latin America	Customer Technical Support (Austin, Texas,	512 728-4093
	U.S.A.)
	Customer Service (Austin, Texas, U.S.A.)	512 728-3619
	Fax (Technical Support and Customer Service)	512 728-3883
	(Austin, Texas, U.S.A.)
	Sales (Austin, Texas, U.S.A.)	512 728-4397
	SalesFax (Austin, Texas, U.S.A.)	512 728-4600
		or 512 728-3772

Luxembourg	Website: support.euro.dell.com
International Access Code: 00	E-mail: tech_be@dell.com
Country Code: 352	Technical Support (Brussels, Belgium)	3420808075
	Home/Small Business Sales (Brussels, Belgium)	toll-free: 080016884
	Corporate Sales (Brussels, Belgium)	02 481 91 00
	Customer Care (Brussels, Belgium)	02 481 91 19
	Fax (Brussels, Belgium)	02 481 92 99
	Switchboard (Brussels, Belgium)	02 481 91 00

Macao	Technical Support	toll-free: 0800 582
Country Code: 853	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales	toll-free: 0800 581

Malaysia (Penang)	Technical Support (Dell Precision, OptiPlex, and	toll-free: 1 800 88 0193
International Access Code: 00	Latitude)
International Access Code: 00
Country Code: 60	Technical Support (Dimension and Inspiron)	toll-free: 1 800 88 1306
Country Code: 60
City Code: 4	Technical Support (PowerEdge and PowerVault)	toll-free: 1800 88 1386
City Code: 4
	Customer Service	04 633 4949
	Transaction Sales	toll-free: 1 800 888 202
	Corporate Sales	toll-free: 1 800 888 213

104

Appendix

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Use the Service Tag to When you useService Code to direct Order status, warranty, and repair informationSetting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs 800 by 600 pixelsMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Hyper-Threading Click Hardware and click Device ManagerTroubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Product Information GuideKeyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced TroubleshootingProblem Description Suggested Resolution Remove the card, reinstall it seeIf the problem still exists, install a If the problem persists orDetermine if a conflict exists by Restarting the computer seeSee Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver? Reinstalling DriversDrivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Using the Operating System CD Reinstalling Windows XPBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connectorRemoving the Computer Cover Computer cover Cover latch Back of computerInside View of Your Computer Floppy drive connector IDE drive connector CD/DVD drive Connector J6J1 J7J2 Main power connector J3J1Internal speaker LS9J1 Password jumper CD/DVD audio connector J9C1DDR Memory Overview Memory Installation GuidelinesMemory Installing Memory Securing clips Connector Notch Memory module Cutouts CrossbarPCI Cards Installing a PCI CardCards Securing screw Filler bracket Card Card cutoutRemoving a PCI Card Not fully seated card Fully seated card BracketFront Panel Removing the Front Panel Side hinges Front panel Top tabRemoving the Front-Panel Insert Tabs InsertSide hinges Front panel DrivesReattaching the Front Panel General Installation Guidelines Connecting Drive CablesDrive Interface Connectors Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Drive bracket Small bracket tabs Drive bracketInstalling a Hard Drive Removing a Floppy Drive Power cable Data cable Removing and Installing PartsFloppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drivePower cable Data cable Removing a CD/DVD Drive Data cable Power cableCD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screwsDrive Securing screw Battery Battery Battery socket Tab Replacing the Computer CoverRemoving and Installing Parts Specifications Connectors Three Connector size Pins ConnectorsVideo AudioConnectors PS/2 keyboard and mouse PowerInformation Backup battery WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options SystemMode setting System Password optionTo Off, AT, PS/2, EPP, or ECP COM3Disk Up from Hibernate or OffRemotely from Suspend Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Cleaning Your Computer Computer, Keyboard, and MonitorMouse Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell FCC Identification InformationAntigua and Barbuda Argentina Buenos AiresAruba Australia SydneyBahamas BarbadosBelgium Brussels BermudaCayman Islands Chile SantiagoColombia Costa RicaDenmark Copenhagen Website support.euro.dell.com DominicaDominican Republic EcuadorCorporate France Paris Montpellier Website support.euro.dell.comHome and Small Business 100 Greece Website support.euro.dell.comGrenada GuatemalaIreland Cherrywood Website support.euro.dell.com 101India 102 Jamaica103 Korea Seoul104 Luxembourg Website support.euro.dell.comMacao Malaysia Penang105 106 107 108 Switzerland Geneva Website support.euro.dell.comTaiwan Thailand109 Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay110 BusinessVirgin Islands Venezuela111 Index112 Problems network, 28 power 113USB 114

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