Dell Dimension B 110, 1100 manual 105

Page 105

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Mexico

Customer Technical Support

001-877-384-8979

International Access Code: 00

 

or 001-877-269-3383

Country Code: 52

Sales

50-81-8800

 

 

or 01-800-888-3355

 

Customer Service

001-877-384-8979

 

 

or 001-877-269-3383

 

Main

50-81-8800

 

 

or 01-800-888-3355

 

 

 

Montserrat

General Support

toll-free: 1-866-278-6822

 

 

 

Netherlands Antilles

General Support

001-800-882-1519

 

 

 

Netherlands (Amsterdam)

Website: support.euro.dell.com

 

International Access Code: 00

Technical Support

020 674 45 00

Country Code: 31

Technical Support Fax

020 674 47 66

City Code: 20

Home/Small Business Customer Care

020 674 42 00

 

Relational Customer Care

020 674 4325

 

Home/Small Business Sales

020 674 55 00

 

Relational Sales

020 674 50 00

 

Home/Small Business Sales Fax

020 674 47 75

 

Relational Sales Fax

020 674 47 50

 

Switchboard

020 674 50 00

 

Switchboard Fax

020 674 47 50

 

 

 

New Zealand

E-mail (New Zealand): nz_tech_support@dell.com

 

International Access Code: 00

E-mail (Australia): au_tech_support@dell.com

 

Country Code: 64

Technical Support (for desktop and portable

0800 443 563

 

computers)

 

 

Technical Support (for servers and storage)

0800 505 098

 

Home and Small Business

0800 446 255

 

Government and Business

0800 444 617

 

Sales

0800 441 567

 

Fax

0800 441 566

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

Appendix

105

Page 104 Page 106
Image 105
Page 104 Page 106
Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information When you use Use the Service Tag toService Code to direct Order status, warranty, and repair informationConnecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs 800 by 600 pixelsUsing Blank CDs and DVDs Helpful TipsMedia Type Read Write Rewritable Click Hardware and click Device Manager Hyper-ThreadingBattery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsLockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appearsOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced TroubleshootingRemove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists orRestarting the computer see Determine if a conflict exists bySee Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer Connector J6J1 J7J2 Main power connector J3J1 Floppy drive connector IDE drive connector CD/DVD driveInternal speaker LS9J1 Password jumper CD/DVD audio connector J9C1Memory Installation Guidelines MemoryDDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorInstalling a PCI Card CardsPCI Cards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertDrives Reattaching the Front PanelSide hinges Front panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable ConnectorPower cable Data cable Hard DriveRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Power cable Data cable Removing and Installing Parts Floppy DriveRemoving a Floppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable Data cable Power cable CD/DVD DriveRemoving a CD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabRemoving and Installing Parts Specifications Connectors Connectors Three Connector size PinsVideo AudioPower Connectors PS/2 keyboard and mouseInformation Backup battery WattageOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsSystem Password option Mode settingTo Off, AT, PS/2, EPP, or ECP COM3Up from Hibernate or Off Remotely from SuspendDisk Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy DriveDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellArgentina Buenos Aires Antigua and BarbudaAruba Australia SydneyBarbados BahamasBelgium Brussels BermudaChile Santiago Cayman IslandsCosta Rica ColombiaDominica Denmark Copenhagen Website support.euro.dell.comDominican Republic EcuadorFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Greece Website support.euro.dell.com 100Grenada Guatemala101 IndiaIreland Cherrywood Website support.euro.dell.com Jamaica 102Korea Seoul 103Luxembourg Website support.euro.dell.com 104Macao Malaysia Penang105 106 107 Switzerland Geneva Website support.euro.dell.com 108Taiwan ThailandTurks and Caicos Islands 109Bracknell Website support.euro.dell.com UruguayBusiness 110Virgin Islands VenezuelaIndex 111112 113 Problems network, 28 power114 USB
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