Dell 1100, Dimension B 110 manual Network Problems, Power Problems

Page 28

R E I N S T A L L T H E M O U S E D R I V E R See page 40.

R U N T H E H A R D W A R E TR O U B L E S H O O T E R See page 46.

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.

C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R If the link integrity light is off, that indicates no network communication exists. Replace the network cable. For a description of network lights, see "Controls and Lights" on page 81.

R E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N

C H E C K Y O U R N E T W O R K S E T T I N G S Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

R U N T H E H A R D W A R E TR O U B L E S H O O T E R See page 46.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G See "Diagnostic Lights"

on page 35.

I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

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Solving Problems

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Contents Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Use the Service Tag to When you useService Code to direct Order status, warranty, and repair informationSetting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs 800 by 600 pixelsHelpful Tips Using Blank CDs and DVDsMedia Type Read Write Rewritable Hyper-Threading Click Hardware and click Device ManagerTroubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Product Information GuideKeyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced TroubleshootingProblem Description Suggested Resolution Remove the card, reinstall it seeIf the problem still exists, install a If the problem persists orDetermine if a conflict exists by Restarting the computer seeSee Ensure that the cables are properlyDell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function What Is a Driver? Reinstalling DriversDrivers Identifying DriversManually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Using the Operating System CD Reinstalling Windows XPBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connectorRemoving the Computer Cover Computer cover Cover latch Back of computerInside View of Your Computer Floppy drive connector IDE drive connector CD/DVD drive Connector J6J1 J7J2 Main power connector J3J1Internal speaker LS9J1 Password jumper CD/DVD audio connector J9C1Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Securing clips Connector Notch Memory module Cutouts CrossbarCards Installing a PCI CardPCI Cards Securing screw Filler bracket Card Card cutoutRemoving a PCI Card Not fully seated card Fully seated card BracketFront Panel Removing the Front Panel Side hinges Front panel Top tabRemoving the Front-Panel Insert Tabs InsertReattaching the Front Panel DrivesSide hinges Front panel General Installation Guidelines Connecting Drive CablesDrive Interface Connectors Power Cable ConnectorHard Drive Power cable Data cableRemoving a Hard Drive Drive bracket Small bracket tabs Drive bracketInstalling a Hard Drive Floppy Drive Power cable Data cable Removing and Installing PartsRemoving a Floppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drivePower cable Data cable CD/DVD Drive Data cable Power cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screwsDrive Securing screw Battery Battery Battery socket Tab Replacing the Computer CoverRemoving and Installing Parts Specifications Connectors Three Connector size Pins ConnectorsVideo AudioConnectors PS/2 keyboard and mouse PowerInformation Backup battery WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options SystemMode setting System Password optionTo Off, AT, PS/2, EPP, or ECP COM3Remotely from Suspend Up from Hibernate or OffDisk Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Cleaning Your Computer Computer, Keyboard, and MonitorMouse Floppy DriveDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B Contacting Dell FCC Identification InformationAntigua and Barbuda Argentina Buenos AiresAruba Australia SydneyBahamas BarbadosBelgium Brussels BermudaCayman Islands Chile SantiagoColombia Costa RicaDenmark Copenhagen Website support.euro.dell.com DominicaDominican Republic EcuadorHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate 100 Greece Website support.euro.dell.comGrenada GuatemalaIndia 101Ireland Cherrywood Website support.euro.dell.com 102 Jamaica103 Korea Seoul104 Luxembourg Website support.euro.dell.comMacao Malaysia Penang105 106 107 108 Switzerland Geneva Website support.euro.dell.comTaiwan Thailand109 Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay110 BusinessVirgin Islands Venezuela111 Index112 Problems network, 28 power 113USB 114
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