Dell Dimension B 110, 1100 manual Colombia, Costa Rica

Page 97

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

China (Xiamen)

Technical Support website: support.dell.com.cn

 

Country Code: 86

Technical Support E-mail: cn_support@dell.com

 

City Code: 592

Technical Support Fax

818 1350

 

Technical Support (Dimension™ and Inspiron™)

toll-free: 800 858 2969

 

Technical Support (OptiPlex™, Latitude™, and

toll-free: 800 858 0950

 

Dell Precision™)

 

 

Technical Support (servers and storage)

toll-free: 800 858 0960

 

Technical Support (projectors, PDAs, printers,

toll-free: 800 858 2920

 

switches, routers, and so on)

 

 

Customer Advocacy

toll-free: 800 858 2060

 

Customer Advocacy Fax

592 818 1308

 

Home and Small Business

toll-free: 800 858 2222

 

Preferred Accounts Division

toll-free: 800 858 2557

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

Large Corporate Accounts North Government and

toll-free: 800 858 2955

 

Education

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

Large Corporate Accounts East Government and

toll-free: 800 858 2669

 

Education

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

Appendix

97

Image 97
Contents Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information When you use Use the Service Tag toService Code to direct Order status, warranty, and repair informationConnecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs 800 by 600 pixelsHelpful Tips Using Blank CDs and DVDsMedia Type Read Write Rewritable Click Hardware and click Device Manager Hyper-ThreadingBattery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsLockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appearsOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced TroubleshootingRemove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists orRestarting the computer see Determine if a conflict exists bySee Ensure that the cables are properlyDell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversManually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer Connector J6J1 J7J2 Main power connector J3J1 Floppy drive connector IDE drive connector CD/DVD driveInternal speaker LS9J1 Password jumper CD/DVD audio connector J9C1Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorCards Installing a PCI CardPCI Cards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertReattaching the Front Panel DrivesSide hinges Front panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable ConnectorHard Drive Power cable Data cableRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Floppy Drive Power cable Data cable Removing and Installing PartsRemoving a Floppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable CD/DVD Drive Data cable Power cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabRemoving and Installing Parts Specifications Connectors Connectors Three Connector size PinsVideo AudioPower Connectors PS/2 keyboard and mouseInformation Backup battery WattageOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsSystem Password option Mode settingTo Off, AT, PS/2, EPP, or ECP COM3Remotely from Suspend Up from Hibernate or OffDisk Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy DriveDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B FCC Identification Information Contacting DellArgentina Buenos Aires Antigua and BarbudaAruba Australia SydneyBarbados BahamasBelgium Brussels BermudaChile Santiago Cayman IslandsCosta Rica ColombiaDominica Denmark Copenhagen Website support.euro.dell.comDominican Republic EcuadorHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Greece Website support.euro.dell.com 100Grenada GuatemalaIndia 101Ireland Cherrywood Website support.euro.dell.com Jamaica 102Korea Seoul 103Luxembourg Website support.euro.dell.com 104Macao Malaysia Penang105 106 107 Switzerland Geneva Website support.euro.dell.com 108Taiwan ThailandTurks and Caicos Islands 109Bracknell Website support.euro.dell.com UruguayBusiness 110Virgin Islands VenezuelaIndex 111112 113 Problems network, 28 power114 USB
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