Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
Service tag Floppy drive light Power light Power button
Network adapter connector
Abbreviations and Acronyms
Contents
Advanced Troubleshooting
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Appendix
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Order status, warranty, and repair information
Use the Service Tag to
When you use
Service Code to direct
Printer Cable
Setting Up a Printer
Connecting a USB Printer
Setting Up and Using Your Computer
USB connector on computer
Connecting a Parallel Printer
Connecting to a Network Adapter
Setting Up a Home and Office Network
Click Checklist for creating a network
Connecting to the Internet
Network Setup Wizard
If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Click Connect to the Internet
Playing CDs and DVDs
DVD player includes the following basic buttons
Adjusting the Volume
800 by 600 pixels
Adjusting the Picture
How to Copy a CD or DVD
Copying CDs and DVDs
Media Type Read Write Rewritable
Using Blank CDs and DVDs
Helpful Tips
Click Hardware and click Device Manager
Hyper-Threading
Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Product Information Guide
Ieee 1394 Device Problems
Computer stops responding
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Solid blue screen appears
Program stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Advanced Troubleshooting
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
If the problem persists, contact Dell see
If the problem persists or
Problem Description Suggested Resolution
Remove the card, reinstall it see
If the problem still exists, install a
Ensure that the cables are properly
Determine if a conflict exists by
Restarting the computer see
See
Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
Tab Function
Identifying Drivers
What Is a Driver?
Reinstalling Drivers
Drivers
Restoring Your Operating System
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Removing Dell PC Restore
Dell Operating System CD
Using the Operating System CD
Reinstalling Windows XP
Before You Begin
Resolving Software and Hardware Incompatibilities
Turning Off Your Computer
Removing and Installing Parts
Before You Begin
Recommended Tools
Before Working Inside Your Computer
Front View
Front and Back View of the Computer
Back View
Cable from your monitor into the blue connector
Modem connector
Computer cover Cover latch Back of computer
Removing the Computer Cover
Inside View of Your Computer
CD/DVD audio connector J9C1
Floppy drive connector IDE drive connector CD/DVD drive
Connector J6J1 J7J2 Main power connector J3J1
Internal speaker LS9J1 Password jumper
DDR Memory Overview
Memory Installation Guidelines
Memory
Installing Memory
Notch Memory module Cutouts Crossbar
Securing clips Connector
PCI Cards
Installing a PCI Card
Cards
Card Card cutout
Securing screw Filler bracket
Not fully seated card Fully seated card Bracket
Removing a PCI Card
Front Panel
Side hinges Front panel Top tab
Removing the Front Panel
Tabs Insert
Removing the Front-Panel Insert
Side hinges Front panel
Drives
Reattaching the Front Panel
Power Cable Connector
General Installation Guidelines
Connecting Drive Cables
Drive Interface Connectors
Removing a Hard Drive
Power cable Data cable
Hard Drive
Small bracket tabs Drive bracket
Drive bracket
Installing a Hard Drive
Removing a Floppy Drive
Power cable Data cable Removing and Installing Parts
Floppy Drive
Top bracket screw Drive bracket Floppy drive
Installing a Floppy Drive
Power cable Data cable
Removing a CD/DVD Drive
Data cable Power cable
CD/DVD Drive
Installing a CD/DVD Drive
Drive Alignment screws
Adding a Second CD or DVD Drive
Drive Securing screw
Battery
Replacing the Computer Cover
Battery Battery socket Tab
Removing and Installing Parts
Specifications
Audio
Connectors Three Connector size Pins
Connectors
Video
Wattage
Connectors PS/2 keyboard and mouse
Power
Information Backup battery
Overview
System Setup
System Setup Screens
Entering System Setup
System
System Setup Options
COM3
Mode setting
System Password option
To Off, AT, PS/2, EPP, or ECP
Disk
Up from Hibernate or Off
Remotely from Suspend
Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
Floppy Drive
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
Class a Class B
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
FCC Identification Information
Contacting Dell
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Bahamas
Barbados
Belgium Brussels
Chile Santiago
Cayman Islands
Costa Rica
Colombia
Ecuador
Denmark Copenhagen Website support.euro.dell.com
Dominica
Dominican Republic
Corporate
France Paris Montpellier Website support.euro.dell.com
Home and Small Business
Guatemala
100
Greece Website support.euro.dell.com
Grenada
Ireland Cherrywood Website support.euro.dell.com
101
India
Jamaica
102
Korea Seoul
103
Malaysia Penang
104
Luxembourg Website support.euro.dell.com
Macao
105
106
107
Thailand
108
Switzerland Geneva Website support.euro.dell.com
Taiwan
Uruguay
109
Turks and Caicos Islands
Bracknell Website support.euro.dell.com
Venezuela
110
Business
Virgin Islands
Index
111
112
113
Problems network, 28 power
114
USB