Dell Dimension B 110, 1100 manual 103, Korea Seoul

Page 103

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Japan (Kawasaki)	Website: support.jp.dell.com
International Access Code: 001	Technical Support (servers)	toll-free: 0120-198-498
Country Code: 81	Technical Support outside of Japan (servers)	81-44-556-4162
City Code: 44	Technical Support (Dimension™ and Inspiron™)	toll-free: 0120-198-226
	Technical Support outside of Japan (Dimension and	81-44-520-1435
	Inspiron)
	Technical Support (Dell Precision™, OptiPlex™,	toll-free:0120-198-433
	and Latitude™)
	Technical Support outside of Japan (Dell Precision,	81-44-556-3894
	OptiPlex, and Latitude)
	Technical Support (PDAs, projectors, printers,	toll-free: 0120-981-690
	routers)
	Technical Support outside of Japan (PDAs,	81-44-556-3468
	projectors, printers, routers)
	Faxbox Service	044-556-3490
	24-Hour Automated Order Service	044-556-3801
	Customer Care	044-556-4240
	Business Sales Division (up to 400 employees)	044-556-1465
	Preferred Accounts Division Sales (over 400	044-556-3433
	employees)
	Large Corporate Accounts Sales (over 3500	044-556-3430
	employees)
	Public Sales (government agencies, educational	044-556-1469
	institutions, and medical institutions)
	Global Segment Japan	044-556-3469
	Individual User	044-556-1760
	Switchboard	044-556-4300

Korea (Seoul)	Technical Support	toll-free: 080-200-3800
International Access Code: 001	Sales	toll-free: 080-200-3600
Country Code: 82	Customer Service (Seoul, Korea)	toll-free: 080-200-3800
City Code: 2	Customer Service (Penang, Malaysia)	604 633 4949
	Fax	2194-6202
	Switchboard	2194-6000

Appendix

103

Image 103

Contents Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use Service Code to directPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the Volume800 by 600 pixels Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsHelpful Tips Using Blank CDs and DVDsMedia Type Read Write Rewritable Click Hardware and click Device Manager Hyper-ThreadingSolving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see SeeDell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversManually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer CD/DVD audio connector J9C1 Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 Internal speaker LS9J1 Password jumperMemory Memory Installation GuidelinesDDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorCards Installing a PCI CardPCI Cards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertReattaching the Front Panel DrivesSide hinges Front panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsHard Drive Power cable Data cableRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Floppy Drive Power cable Data cable Removing and Installing PartsRemoving a Floppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable CD/DVD Drive Data cable Power cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabRemoving and Installing Parts Specifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsCOM3 Mode settingSystem Password option To Off, AT, PS/2, EPP, or ECPRemotely from Suspend Up from Hibernate or OffDisk Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Monitor MouseDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B FCC Identification Information Contacting DellAustralia Sydney Antigua and BarbudaArgentina Buenos Aires ArubaBermuda BahamasBarbados Belgium BrusselsChile Santiago Cayman IslandsCosta Rica ColombiaEcuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Guatemala 100Greece Website support.euro.dell.com GrenadaIndia 101Ireland Cherrywood Website support.euro.dell.com Jamaica 102Korea Seoul 103Malaysia Penang 104Luxembourg Website support.euro.dell.com Macao105 106 107 Thailand 108Switzerland Geneva Website support.euro.dell.com TaiwanUruguay 109Turks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela 110Business Virgin IslandsIndex 111112 113 Problems network, 28 power114 USB

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