Dell 1100, Dimension B 110 manual CD and DVD drive problems, Problems writing to a CD/DVD-RW drive

TEST THE DRIVE —

•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

•Insert a bootable floppy disk and restart the computer.

C LEAN THE DRIVE OR DISK — See the "Cleaning Your Computer" on page 90.

C HECK THE CABLE CONNECTIONS

C HECK FOR R UN THE H ARDWARE TROUBLESHOOTER — See page 46.

R UN THE D ELL D IAGNOSTICS — See page 38.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

A DJUST THE W INDOWS VOLUME CONTROL —

•Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

C HECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 31.

Problems writing to a CD/DVD-RW drive

C LOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.

TURN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD - RW DISC — Search for the keyword standby in Windows Help (see page 8) for information on power management modes.

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Solving Problems