NETGEAR JNR1010V2 user manual Cannot Log In to the Router

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JNR1010v2 N150 Wireless Router

•Make sure that you have not pressed the WPS button on the front of the router after disabling the WPS feature (you logged in to the router and disabled this feature previously).

•Check to see if the router is stuck in the AP setup locked state (if you are using the wireless repeater function). To resolve this situation, either restart the router, or do the following:

1.Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays.

2.Select the Enable Router's PIN check box.

3.Click the Apply button.

Cannot Log In to the Router

If you are unable to log in to the router from a computer on your local network, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in Check Ethernet Cable Connections on page 80.

•Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address is in the range of 192.168.1.2 to 192.168.1.254.

•If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.

•If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. This procedure is explained in Factory Settings on page 90.

•Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.

•Try quitting the browser and launching it again.

•Make sure that you are using the correct login information. The factory default login name is admin and the password is password. Make sure that Caps Lock is off when you enter this information.

•If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.

Troubleshooting

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Contents JNR1010v2 N150 Wireless Router Trademarks SupportCompliance Contents Administration Appendix a Supplemental Information Get to know your router Hardware SetupUnpack Your Router Hardware FeaturesRouter front panel has the following status LEDs Front PanelJNR1010v2 N150 Wireless Router Front panel LED descriptions Back Panel Back panel has the following ports, button, and connector To position your router Position Your RouterLabel  To prepare your router for installation Cable Your Router  To start your network Verify the CablingConnect to the router Get Started with Netgear genieUse Standard TCP/IP Properties for Dhcp Router Setup PreparationTypes of Logins and Access Wireless Devices and Security SettingsBrowse to http//routerlogin.net Netgear genie Setup To use Netgear genie to set up your router Upgrade Router Firmware Log In to Your Router After InstallationBasic Home Screen Select Advanced Administration Set Password Change the PasswordSelect the Enable Password Recovery check box Password Recovery To set up password recovery  To recover your password Manual Method Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup Method  To use WPS to join the wireless networkYour Internet connection and network Genie Basic SettingsSelect Basic Internet Internet Setup To view or change the Internet setup Internet IP Address Internet IP Address Select Basic Wireless Basic Wireless SettingsGenie Basic Settings Genie Basic Settings Security Options WPA-PSK and WPA-PSK + WPA2-PSK Mixed ModeWEP  To configure the WEP security and wireless passphraseGenie Basic Settings Select Basic Attached Devices Attached Devices To view the devices that are connected to your networks Select Basic Guest Network  To set up a guest networkGuest Network Genie Basic Settings Genie Advanced Home Specify custom settings To launch the Setup Wizard Setup WizardGenie Advanced Home  To use the WPS Wizard WPS WizardGenie Advanced Home Select Advanced Setup WAN Setup WAN Setup To change the WAN settings Genie Advanced Home Default DMZ Server Change the MTU Size  To set up a default DMZ serverLAN IP address LAN Setup To change the MTU size  To change the LAN settings Use Router as Dhcp Server  To reserve an IP address Set Up Address Reservation To disable the Dhcp server feature Clear the Use Router as Dhcp Server check box To edit or delete a reserved address entry Genie Advanced Home Manage your network Administration To check for new firmware and update your router Manually Update the Router FirmwareSelect Advanced Administration Backup Settings Manage the Configuration FileBack Up Settings  To back up the router’s configuration settingsDo not interrupt the reboot process Restore Configuration Settings To restore configuration settings that you backed up Erase Configuration Settings Enhance the performance of your router Advanced Settings To change advanced settings for your wireless network Advanced Wireless SettingsAdvanced Settings for Your Wireless Network  To enable or disable the wireless router radio Enable or Disable Wireless Router Radio To configure and enable the wireless schedule Set Up a Wireless Schedule To change the WPS settings for your wireless network Set Up the WPS SettingsWireless repeating scenario Wireless Distribution SystemSelect the Enable Wireless Repeating Function check box Set Up the Base Station To set up the base station Select Advanced Advanced Setup Wireless Repeating FunctionSelect the Wireless Base Station radio button Set Up a RepeaterComplete the Repeater IP Address field  To configure the router as a repeaterStatic Routes  To set up a static routeSelect Advanced Advanced Setup Static Routes Advanced Settings  To edit or delete a static route Universal Plug and Play To configure Universal Plug and Play Advanced Settings Monitor your router and network traffic MonitoringRouter Status and Usage Information Screen LAN Port Router Information PaneInternet Port Pane  To display the Router Information pane To view the traffic statistics StatisticsDhcp connection Connection Status To view the connection status Pptp connection PPPoE connection To display the Guest Network pane Wireless Settings Pane To display the Wireless Settings pane Guest Network PaneMonitoring Find and fix problems TroubleshootingSequence to Restart Your Network Wireless SettingsNetwork Settings Quick TipsTroubleshoot with the LEDs Power LED Is Off or BlinkingPower LED Stays Amber WPS Button Blinks Amber WiFi LED Is OffAll LEDs Remain Lit After Startup Internet or Ethernet Port LEDs Are OffCannot Log In to the Router  To check the WAN IP address Cannot Access the InternetTroubleshoot Internet Browsing  To troubleshoot a PPPoE Internet connection Troubleshoot a PPPoE Internet ConnectionTest the LAN Path to Your Router Wireless ConnectivityTroubleshoot Your Network Using the Ping Utility Changes Not Saved To ping the router from a computer running Windows Test the Path from Your Computer to a Remote DeviceTroubleshooting Additional details Supplemental InformationJNR1010v2 router factory default settings Factory SettingsJNR1010v2 router specifications Technical Specifications
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