JNR1010v2 N150 Wireless Router
Changes Not Saved
If the router does not save the changes you make through the NETGEAR genie screens, check the following:
•When you enter configuration settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost.
•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem by checking the following:
•Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. If it is not lit, you can press the WiFI On/Off button on the front of the router to turn the router’s wireless radio back on.
If you disabled the router’s SSID broadcast, your wireless network is hidden and does not display in your wireless client’s scanning list. By default, SSID broadcast is enabled.
•Does your wireless device support the security that you are using for your wireless network (WEP, WPA, or WPA2)?
•If you want to view the wireless settings, select BASIC > Wireless Settings. For more information, see Basic Wireless Settings on page 28.
If your wireless device finds your network, but the signal strength is weak, check these conditions:
•Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet (2 meters) away, and see whether the signal strength improves.
•Is your wireless signal blocked by objects between the router and your computer?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can troubleshoot a network by using the ping utility on your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
Troubleshooting
86