NETGEAR JNR1010V2 user manual Test the Path from Your Computer to a Remote Device

Page 87

JNR1010v2 N150 Wireless Router

To ping the router from a computer running Windows:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net

3.Click the OK button.

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you might have one of the following problems:

Wrong physical connections

For a wired connection, make sure that the numbered Ethernet port LED is lit for the port to which you are connected.

Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.

Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device.

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type: ping -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP DNS server.

If the path is functioning correctly, replies like those examples shown in Test the LAN Path to Your Router on page 86 are displayed.

If you do not receive replies, try the following:

Troubleshooting

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Contents JNR1010v2 N150 Wireless Router Support ComplianceTrademarks Contents Administration Appendix a Supplemental Information Get to know your router Hardware SetupUnpack Your Router Hardware FeaturesRouter front panel has the following status LEDs Front PanelJNR1010v2 N150 Wireless Router Front panel LED descriptions Back Panel Back panel has the following ports, button, and connectorPosition Your Router Label To position your router  To prepare your router for installation Cable Your Router  To start your network Verify the CablingConnect to the router Get Started with Netgear genieUse Standard TCP/IP Properties for Dhcp Router Setup PreparationTypes of Logins and Access Wireless Devices and Security SettingsNetgear genie Setup  To use Netgear genie to set up your routerBrowse to http//routerlogin.net Upgrade Router Firmware Log In to Your Router After InstallationBasic Home Screen Select Advanced Administration Set Password Change the PasswordPassword Recovery  To set up password recoverySelect the Enable Password Recovery check box  To recover your password Manual Method Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup Method  To use WPS to join the wireless networkYour Internet connection and network Genie Basic SettingsInternet Setup  To view or change the Internet setupSelect Basic Internet Internet IP Address Internet IP Address Select Basic Wireless Basic Wireless SettingsGenie Basic Settings Genie Basic Settings Security Options WPA-PSK and WPA-PSK + WPA2-PSK Mixed ModeWEP  To configure the WEP security and wireless passphraseGenie Basic Settings Attached Devices  To view the devices that are connected to your networksSelect Basic Attached Devices  To set up a guest network Guest NetworkSelect Basic Guest Network Genie Basic Settings Genie Advanced Home Specify custom settings To launch the Setup Wizard Setup WizardGenie Advanced Home  To use the WPS Wizard WPS WizardGenie Advanced Home WAN Setup  To change the WAN settingsSelect Advanced Setup WAN Setup Genie Advanced Home Default DMZ Server Change the MTU Size  To set up a default DMZ serverLAN Setup  To change the MTU sizeLAN IP address  To change the LAN settings Use Router as Dhcp Server  To reserve an IP address Set Up Address Reservation To disable the Dhcp server feature Clear the Use Router as Dhcp Server check box To edit or delete a reserved address entry Genie Advanced Home Manage your network Administration To check for new firmware and update your router Manually Update the Router FirmwareSelect Advanced Administration Backup Settings Manage the Configuration FileBack Up Settings  To back up the router’s configuration settingsRestore Configuration Settings  To restore configuration settings that you backed upDo not interrupt the reboot process Erase Configuration Settings Enhance the performance of your router Advanced SettingsAdvanced Wireless Settings Advanced Settings for Your Wireless Network To change advanced settings for your wireless network  To enable or disable the wireless router radio Enable or Disable Wireless Router Radio To configure and enable the wireless schedule Set Up a Wireless Schedule To change the WPS settings for your wireless network Set Up the WPS SettingsWireless repeating scenario Wireless Distribution SystemSelect the Enable Wireless Repeating Function check box Set Up the Base Station To set up the base station Select Advanced Advanced Setup Wireless Repeating FunctionSelect the Wireless Base Station radio button Set Up a RepeaterComplete the Repeater IP Address field  To configure the router as a repeater To set up a static route Select Advanced Advanced Setup Static RoutesStatic Routes Advanced Settings  To edit or delete a static route Universal Plug and Play To configure Universal Plug and Play Advanced Settings Monitor your router and network traffic MonitoringRouter Status and Usage Information Screen LAN Port Router Information PaneInternet Port Pane  To display the Router Information pane To view the traffic statistics StatisticsConnection Status  To view the connection statusDhcp connection Pptp connection PPPoE connection To display the Guest Network pane Wireless Settings Pane To display the Wireless Settings pane Guest Network PaneMonitoring Find and fix problems TroubleshootingSequence to Restart Your Network Wireless SettingsNetwork Settings Quick TipsPower LED Is Off or Blinking Power LED Stays AmberTroubleshoot with the LEDs WPS Button Blinks Amber WiFi LED Is OffAll LEDs Remain Lit After Startup Internet or Ethernet Port LEDs Are OffCannot Log In to the Router Cannot Access the Internet Troubleshoot Internet Browsing To check the WAN IP address  To troubleshoot a PPPoE Internet connection Troubleshoot a PPPoE Internet ConnectionTest the LAN Path to Your Router Wireless ConnectivityTroubleshoot Your Network Using the Ping Utility Changes Not Saved To ping the router from a computer running Windows Test the Path from Your Computer to a Remote DeviceTroubleshooting Additional details Supplemental InformationJNR1010v2 router factory default settings Factory SettingsJNR1010v2 router specifications Technical Specifications
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