Canon CD-4070NW manual Power Does Not Turn on, Cannot Operate the Document Recorder

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Chapter 7 Troubleshooting

Chapter 7. Troubleshooting

This chapter explains the action to take if there is a problem when using the document recorder.

Refer to the pages below depending on the type of problem you are having.

Power Does Not Turn ON

p. 44

Cannot Operate the Document Recorder

p. 44

Paper Does Not Feed Properly

p. 44

Unexpected Scan Results

p. 45

Cannot Search for Documents

p. 45

Cannot Search a Text String

p. 45

If these suggestions do not remedy the problem, please contact your local anthorized Canon dealer.

Power Does Not Turn ON

Confirm the following:

●Is the power indicator lit? (See “Turning the Power ON,” on p.21.)

●Is the power cord firmly connected to the document recorder? (See “Connecting the Power Cord,” on p.20.)

●Is the power cord firmly inserted into the power outlet? (See “Connecting the Power Cord,” on p.20.)

NOTE

If the power indicator is lit but the touch panel is blank, press the reset switch located at the rear of the touch panel to turn the power OFF, then wait at least 10 seconds before turning the power back ON. If nothing is still displayed, please contact your local authorized Canon dealer.

Cannot Operate the Document Recorder

Press the reset switch located at the rear of the touch panel to turn the power OFF in the following situations: (See “Touch Panel,” on p.19.)

●If the touch panel cannot be used due to a system error, for example

●If the touch panel display freezes and/or access to the CD-R drive (LED lights) takes a long time

●Pressing [Quit] does not turn the document recorder OFF.

NOTE

Always wait at least 10 seconds after turning the power OFF before you turn the power back ON.

Paper Does Not Feed Properly

Paper may not feed properly due to the following causes. Confirm each possible cause and take the action given as appropriate.

Cause: You tried to scan in a document size, thickness, or weight that the document recorder cannot handle.

Action: Confirm the document size, thickness, and weight. (See “Document Handling” on p.27.)

Cause: The scanner rollers inside the unit are dirty or need replacing.

Action: For details on how to clean the rollers, see “Cleaning the Scanning Glasses and Rollers,” on p.42. If the rollers need replacing, please contact your local authorized Canon dealer.

For details on how to remove jammed documents, see “Clearing Paper Jams,” on p.39.

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Contents Instructions 100mWCW 200mWPulse Dhhs Class Class1 Varoitus END-USER License Agreement for Microsoft Software Page Welcome To Ensure Safe Management of Recorded Data Read MeTable of Contents Disc Security ConventionsPreparing a Location To Ensure Safe Use of This UnitChoose a location free of vibrations and strong shocks Power SupplyMoving the Document Recorder Keep the area around the power outlet free of obstructionsHandling Precautions Safety Precautions Disc Handling Handling PrecautionsSafety Precautions Features of the CD-4070NW Barcodes Optional Backup ManagementHelp Web Search FunctionPackaging Contents Front View Part Names and FunctionsFront View with Paper Feed Tray Open Back View External InterfaceCD-R Drive Touch PanelTouch Panel Connecting the Power Cord Connecting the Network Cable and PeripheralsTurning the Power on Turning the Power ON/OFFStartup screen is displayed, followed by the Main screen Turning the Power OFF This section describes how to insert and eject discs How to Insert/Eject DiscsInserting Discs Press the eject button to open the CD driveLoaded disc Blank discProtected or Locked disc Abnormal discEjecting Discs Tray opens when writing to the disc is finishedUse the touch panel to eject a CD-R disc Remove the disc Document Handling Using the CD-4070NWPreparing the Paper Feed Tray and Document Eject Trays Gently open the document eject tray extension toward you Setting the Document Eject GuideUsing the CD-4070NW Standard Feeding Records one document stack at a time Document FeedingIs prone to cause paper jams, or from thin paper Standard and Automatic Feeding Using the CD-4070NW Manual Feeding Patch Code Pattern Functions Patch Code SheetsLoad the next document Following two patch codes work in different waysCreating Patch Code Sheets Using Patch Code SheetsUsing the CD-4070NW Using the CD-4070NW Clearing Paper Jams If a paper jam occurs at the beginning of scanning Remove the jammed paper from inside the document recorderCleaning the Touch Panel Cleaning the ExteriorCleaning the Scanning Glasses and Rollers Cleaning Cannot Operate the Document Recorder Power Does Not Turn onPaper Does Not Feed Properly Unexpected Scan Results Cause The scan settings are inappropriateCannot Search for Documents Cannot Search a Text StringScanner SpecificationsOptions NetworkConsumables External Dimensions Index MEMOChapter 8. Appendix Patch T File a Patch II File B Patch code patternsPUB.CE-IE-444
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