Brother FAX-775 Special Line Considerations, Roll Over Phone Lines, Two-Line Phone System

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Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your fax machine will work best on a dedicated line.

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.

Triplex Adapter

RJ14

RJ11

RJ14

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Contents FAX-775 If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back systemDescription Ordering Accessories and SuppliesCompilation and Publication Notice For USA and CanadaTrademarks Iv F a X L I M I T E D W a R R a N T Y X L I M I T E D W a R R a N T Y For Canada Only Table of Contents TAD Initial SetupSetup Send Very Important Telephone ServicesImportant Information 11-1 Xii Introduction Using This ManualFinding Information Conventions Used in this ManualFAX-775 Control Panel Overview Navigation Keys About Fax Machines Custom FeaturesFax Tones and Handshake Test Sheet Procedure and Product Registration For USA Only ECM Error Correction ModeChoosing a Location Location and ConnectionsMake sure you have the following items Packing ListAttach the Paper Wire Extension AssemblyAttach the Document Support Acceptable Paper Load the PaperConnections Connecting the MachineRoll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall OutletsTriplex Adapter Two Line Phone Two Line External TAD Multi-Line Connections PBXIf You Are Installing the Fax Machine to Work with a PBX Custom Features on Your Phone LineCustom Features on a Single Line Sequence Connecting an External Telephone Answering Device TADConnections Connecting an External TelephoneOutgoing Message OGM on an External TAD Menu Selection Table User-Friendly ProgrammingAlternating Displays Navigation Keys To access the menu, press Menu/Set Setup Remote Setup Send Delayed Remote FAX FWD Setting Date and Time Initial SetupSetting Station ID Getting StartedInserting Spaces Details for Entering TextMaking Corrections Repeating LettersOT I C E Special Characters and SymbolsChoosing the Handset Volume For Volume Amplify Setting Beeper VolumeBeeper Press Stop/ExitSetting the Speaker Volume Setting Volume AmplifySetting the Ring Volume Memory StorageSetting Up Your Area Code For USA Only Setting Tone/Pulse Dialing Mode For Canada OnlySelect Receive Mode Setup ReceiveBasic Receiving Operations Ring Delay Setting Ring DelayFAX only FAX/TEL Tadanswer Mach Manual Easy Receive Setting F/T Ring TimeT Ring Time Easy ReceivePrinting a Reduced Incoming Original Setting Paper SizeRecommended Reductions Advanced Receiving Operations For FAX/TEL Mode OnlyOperation from External or Extension Telephone Changing Remote CodesPolling Printing a Fax in MemoryPrint FAX Press Fax Start Press Stop/ExitAutomatic Document Feeder ADF Setup SendPaper Guides T U P S E N D Quick Scan Fax Transmission ResolutionBasic Sending Operations ContrastOverseas Mode Overseas ModeAdvanced Sending Operations Canceling a Scheduled Job Setting Up for Polled TransmitCancel JOB Insert OriginalT U P S E N D Storing Numbers for Easy Dialing Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers ONE-TOUCH DialSPEED-DIAL Storing Speed Dial NumbersSPEED-DIAL? # Menu/Set-OR-PressMenu/Set to storeSetup Groups Select ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Changing One Touch and Speed Dial NumbersPage Speed Dialing Dialing Access Codes and Credit Card NumbersRedial SearchBroadcasting Page Custom Features Telephone ServicesDistinctive Ring What Does Your Telephone Company’s Distinctive Ring Do?Before You Choose the Ring Pattern to Register Do You Have Voice Mail?Registering the Distinctive Ring Pattern Caller IDDistinctive Caller ID LogViewing the Caller ID Log Printing the Caller ID LogDialpress Start Returning a Call from the LogRegistering a Caller ID Number Call Waiting Caller ID CallManage For USA OnlyL E P H O N E S E R V I C E S Disclaimer Customer SupportMaking Copies Using the fax machine as a CopierCopy Functions Making a Single CopyPress Enlarge/Reduce Reducing and Enlarging CopiesSetting the Fax Activity Report Interval FAX Settings and ActivityPrinting Reports Customizing the Transmission Verification ReportHelp List Using the Reports KeyStandard Telephone and FCC Notices Important Information11 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions Page Troubleshooting Troubleshooting and Routine MaintenanceError Messages Clearing Jams Blue Lever Top Cover Front Cover Replacing the Print Cartridge If You Are Having Difficulty with Your Fax Machine Vertical Black Lines When ReceivingPrinting or Receiving Faxes Sending Faxes Phone Line or ConnectionsHandling Incoming Calls Cleaning the Scanner Routine MaintenanceCleaning the Print Head Packing and Shipping the fax machine Resolution SpecificationsAuto Dial List 10-2 IndexFine Resolution 11-2 Remote Fax Options Setting Up Fax StorageProgramming Paging Number Programming a Fax Forwarding Number Changing Remote Access CodeTurning On Fax Storage Remote Retrieval Access Card Using Remote Retrieval Access CodeCalling for Messages Retrieving Memory Status ListChanging Fax Forwarding Number Retrieving Fax MessagesFor Canada Only Equipment Attachment LimitationsVisit us on the World Wide Web