Brother FAX-775 owner manual Phone Line or Connections, Sending Faxes

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Phone Line or Connections

Fax Machine Does Not Answer When Called

Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. (See Connecting the Machine, page 2-5 and Connect the telephone line.) Connect a standard telephone handset to the fax machine telephone jack. If there is no ringing when you call your fax machine, call your Telephone Company to check the line.

Telephone Answering Device (TAD) Does Not Answer When Called

Connect the telephone line cord from your TAD to the back of the fax machine, in the jack labeled EXT. Make sure the TAD is set to answer calls. (See Connecting an External Telephone Answering Device (TAD), page 2-9.)

No Dial Tone on the Handset

Press Hook—OR—Lift the handset. If you don’t hear a dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If there is no dial tone at the wall outlet, call your Telephone Company.

The Caller ID does not display after the Call Waiting Signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it. When you hear the Call Waiting signal, ask the other party to hold while you answer the call. Then stop speaking until you see the Caller ID on the LCD.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or S. FINE. (See Resolution, page 6-3.) Make a copy to verify the fax machine’s scanner operation.

Dialing Does Not Work

Check all line cord connections, and make sure the curled handset cord is not in the EXT jack.

Check power cord connection.

Send a manual fax by pressing Hook or by lifting the handset and dialing the number. Wait to hear fax receiving tones before pressing Fax Start.

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the top cover and check the original path. Clean the scanner’s white tape and the glass strip under the tape using isopropyl alcohol and a lint-free cloth. (See page 12-9.)

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 12 - 7

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Contents FAX-775 If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersDescription Ordering Accessories and SuppliesTrademarks For USA and CanadaCompilation and Publication Notice Iv F a X L I M I T E D W a R R a N T Y X L I M I T E D W a R R a N T Y For Canada Only Table of Contents TAD Initial SetupSetup Send Very Important Telephone ServicesImportant Information 11-1 Xii Conventions Used in this Manual Using This ManualIntroduction Finding InformationFAX-775 Control Panel Overview Navigation Keys Fax Tones and Handshake Custom FeaturesAbout Fax Machines Test Sheet Procedure and Product Registration For USA Only ECM Error Correction ModeChoosing a Location Location and ConnectionsMake sure you have the following items Packing ListAttach the Document Support AssemblyAttach the Paper Wire Extension Acceptable Paper Load the PaperConnections Connecting the MachineConverting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTriplex Adapter Two Line Phone Two Line External TAD Multi-Line Connections PBXCustom Features on a Single Line Custom Features on Your Phone LineIf You Are Installing the Fax Machine to Work with a PBX Sequence Connecting an External Telephone Answering Device TADOutgoing Message OGM on an External TAD Connecting an External TelephoneConnections Alternating Displays User-Friendly ProgrammingMenu Selection Table Navigation Keys To access the menu, press Menu/Set Setup Remote Setup Send Delayed Remote FAX FWD Getting Started Initial SetupSetting Date and Time Setting Station IDRepeating Letters Details for Entering TextInserting Spaces Making CorrectionsOT I C E Special Characters and SymbolsPress Stop/Exit Setting Beeper VolumeChoosing the Handset Volume For Volume Amplify BeeperMemory Storage Setting Volume AmplifySetting the Speaker Volume Setting the Ring VolumeSetting Up Your Area Code For USA Only Setting Tone/Pulse Dialing Mode For Canada OnlyBasic Receiving Operations Setup ReceiveSelect Receive Mode FAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelayRing Delay Easy Receive Setting F/T Ring TimeEasy Receive T Ring TimeRecommended Reductions Setting Paper SizePrinting a Reduced Incoming Original Changing Remote Codes For FAX/TEL Mode OnlyAdvanced Receiving Operations Operation from External or Extension TelephonePress Fax Start Press Stop/Exit Printing a Fax in MemoryPolling Print FAXPaper Guides Setup SendAutomatic Document Feeder ADF T U P S E N D Contrast ResolutionQuick Scan Fax Transmission Basic Sending OperationsAdvanced Sending Operations Overseas ModeOverseas Mode Insert Original Setting Up for Polled TransmitCanceling a Scheduled Job Cancel JOBT U P S E N D ONE-TOUCH Dial Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Storing One Touch Dial NumbersMenu/Set-OR-PressMenu/Set to store Storing Speed Dial NumbersSPEED-DIAL SPEED-DIAL? #Changing One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingSetup Groups Select ONE-TOUCH Setup GroupgoPage Speed Dialing Dialing Access Codes and Credit Card NumbersBroadcasting SearchRedial Page What Does Your Telephone Company’s Distinctive Ring Do? Telephone ServicesCustom Features Distinctive RingBefore You Choose the Ring Pattern to Register Do You Have Voice Mail?Caller ID Log Caller IDRegistering the Distinctive Ring Pattern DistinctiveReturning a Call from the Log Printing the Caller ID LogViewing the Caller ID Log Dialpress StartRegistering a Caller ID Number Call Waiting Caller ID CallManage For USA OnlyL E P H O N E S E R V I C E S Disclaimer Customer SupportMaking a Single Copy Using the fax machine as a CopierMaking Copies Copy FunctionsPress Enlarge/Reduce Reducing and Enlarging CopiesCustomizing the Transmission Verification Report FAX Settings and ActivitySetting the Fax Activity Report Interval Printing ReportsHelp List Using the Reports KeyStandard Telephone and FCC Notices Important Information11 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions Page Troubleshooting Troubleshooting and Routine MaintenanceError Messages Clearing Jams Blue Lever Top Cover Front Cover Replacing the Print Cartridge Printing or Receiving Faxes Vertical Black Lines When ReceivingIf You Are Having Difficulty with Your Fax Machine Sending Faxes Phone Line or ConnectionsHandling Incoming Calls Cleaning the Print Head Routine MaintenanceCleaning the Scanner Packing and Shipping the fax machine Resolution SpecificationsAuto Dial List 10-2 IndexFine Resolution 11-2 Programming Paging Number Setting Up Fax StorageRemote Fax Options Turning On Fax Storage Changing Remote Access CodeProgramming a Fax Forwarding Number Retrieving Memory Status List Using Remote Retrieval Access CodeRemote Retrieval Access Card Calling for MessagesChanging Fax Forwarding Number Retrieving Fax MessagesFor Canada Only Equipment Attachment LimitationsVisit us on the World Wide Web
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