Brother FAX-775 Brother Numbers, Brother fax-back system, Frequently Asked Questions FAQs

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Brother Numbers

IMPORTANT NOTE:

For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country.

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your fax machine using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

In USA:

1-800-521-2846

In Canada: 1-800-681-9838

1-514-685-5381 (in Montreal)

(For USA Only) The Brother fax-back system number has been preprogrammed on One Touch key 1.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

http://www.brother.com

For Customer Service

In USA: 1-800-284-4329 (voice) 1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-800-853-6660 (voice)

1-514-685-4898 (fax)

1-514-685-6464 (voice) (in Montreal)

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-800-853-6660.

B R O T H E R N U M B E R S

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Contents FAX-775 If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersDescription Ordering Accessories and SuppliesFor USA and Canada Compilation and Publication NoticeTrademarks Iv F a X L I M I T E D W a R R a N T Y X L I M I T E D W a R R a N T Y For Canada Only Table of Contents TAD Initial SetupSetup Send Very Important Telephone ServicesImportant Information 11-1 Xii Conventions Used in this Manual Using This ManualIntroduction Finding InformationFAX-775 Control Panel Overview Navigation Keys Custom Features About Fax MachinesFax Tones and Handshake Test Sheet Procedure and Product Registration For USA Only ECM Error Correction ModeChoosing a Location Location and ConnectionsMake sure you have the following items Packing ListAssembly Attach the Paper Wire ExtensionAttach the Document Support Acceptable Paper Load the PaperConnections Connecting the MachineConverting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTriplex Adapter Two Line Phone Two Line External TAD Multi-Line Connections PBXCustom Features on Your Phone Line If You Are Installing the Fax Machine to Work with a PBXCustom Features on a Single Line Sequence Connecting an External Telephone Answering Device TADConnecting an External Telephone ConnectionsOutgoing Message OGM on an External TAD User-Friendly Programming Menu Selection TableAlternating Displays Navigation Keys To access the menu, press Menu/Set Setup Remote Setup Send Delayed Remote FAX FWD Getting Started Initial SetupSetting Date and Time Setting Station IDRepeating Letters Details for Entering TextInserting Spaces Making CorrectionsOT I C E Special Characters and SymbolsPress Stop/Exit Setting Beeper VolumeChoosing the Handset Volume For Volume Amplify BeeperMemory Storage Setting Volume AmplifySetting the Speaker Volume Setting the Ring VolumeSetting Up Your Area Code For USA Only Setting Tone/Pulse Dialing Mode For Canada OnlySetup Receive Select Receive ModeBasic Receiving Operations Setting Ring Delay Ring DelayFAX only FAX/TEL Tadanswer Mach Manual Easy Receive Setting F/T Ring TimeEasy Receive T Ring TimeSetting Paper Size Printing a Reduced Incoming OriginalRecommended Reductions Changing Remote Codes For FAX/TEL Mode OnlyAdvanced Receiving Operations Operation from External or Extension TelephonePress Fax Start Press Stop/Exit Printing a Fax in MemoryPolling Print FAXSetup Send Automatic Document Feeder ADFPaper Guides T U P S E N D Contrast ResolutionQuick Scan Fax Transmission Basic Sending OperationsOverseas Mode Overseas ModeAdvanced Sending Operations Insert Original Setting Up for Polled TransmitCanceling a Scheduled Job Cancel JOBT U P S E N D ONE-TOUCH Dial Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Storing One Touch Dial NumbersMenu/Set-OR-PressMenu/Set to store Storing Speed Dial NumbersSPEED-DIAL SPEED-DIAL? #Changing One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingSetup Groups Select ONE-TOUCH Setup GroupgoPage Speed Dialing Dialing Access Codes and Credit Card NumbersSearch RedialBroadcasting Page What Does Your Telephone Company’s Distinctive Ring Do? Telephone ServicesCustom Features Distinctive RingBefore You Choose the Ring Pattern to Register Do You Have Voice Mail?Caller ID Log Caller IDRegistering the Distinctive Ring Pattern DistinctiveReturning a Call from the Log Printing the Caller ID LogViewing the Caller ID Log Dialpress StartRegistering a Caller ID Number Call Waiting Caller ID CallManage For USA OnlyL E P H O N E S E R V I C E S Disclaimer Customer SupportMaking a Single Copy Using the fax machine as a CopierMaking Copies Copy FunctionsPress Enlarge/Reduce Reducing and Enlarging CopiesCustomizing the Transmission Verification Report FAX Settings and ActivitySetting the Fax Activity Report Interval Printing ReportsHelp List Using the Reports KeyStandard Telephone and FCC Notices Important Information11 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions Page Troubleshooting Troubleshooting and Routine MaintenanceError Messages Clearing Jams Blue Lever Top Cover Front Cover Replacing the Print Cartridge Vertical Black Lines When Receiving If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Sending Faxes Phone Line or ConnectionsHandling Incoming Calls Routine Maintenance Cleaning the ScannerCleaning the Print Head Packing and Shipping the fax machine Resolution SpecificationsAuto Dial List 10-2 IndexFine Resolution 11-2 Setting Up Fax Storage Remote Fax OptionsProgramming Paging Number Changing Remote Access Code Programming a Fax Forwarding NumberTurning On Fax Storage Retrieving Memory Status List Using Remote Retrieval Access CodeRemote Retrieval Access Card Calling for MessagesChanging Fax Forwarding Number Retrieving Fax MessagesFor Canada Only Equipment Attachment LimitationsVisit us on the World Wide Web