Brother FAX-775 owner manual Handling Incoming Calls

Page 84

Handling Incoming Calls

Double-Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine’s Telephone Answer Code (default setting is #51). (See For FAX/TEL Mode Only, page 5-5.)

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Fax Start and hang up immediately.

If you answered at an extension phone, press your three-digit Fax Receive Code (the factory setting is 51). When your fax machine answers, hang up.

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, it is more sensitive to sounds. Your fax machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing #51 if you are at an extension phone or press Stop/Exit if you are at the fax machine or an external phone.

Try avoiding this problem by turning Easy Receive to OFF. (See Easy Receive, page 5-3.)

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem sending or receiving fax data.

For Example :

Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services. However, if you subscribe to only Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.

Using Call Waiting Caller ID:

If you are having a telephone conversation and a fax communication signal comes through on Call Waiting Caller ID, you can verify that the second call is a fax by switching to it. You have the option to receive the fax call, by asking the first caller to hang up to clear the line.

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Contents FAX-775 If You Need to Call Customer Service Frequently Asked Questions FAQs For Customer ServiceBrother Numbers Brother fax-back systemOrdering Accessories and Supplies DescriptionFor USA and Canada Compilation and Publication NoticeTrademarks Iv F a X L I M I T E D W a R R a N T Y X L I M I T E D W a R R a N T Y For Canada Only Table of Contents Initial Setup TADSetup Send Telephone Services Very ImportantImportant Information 11-1 Xii Using This Manual IntroductionFinding Information Conventions Used in this ManualFAX-775 Control Panel Overview Navigation Keys Custom Features About Fax MachinesFax Tones and Handshake ECM Error Correction Mode Test Sheet Procedure and Product Registration For USA OnlyLocation and Connections Choosing a LocationPacking List Make sure you have the following itemsAssembly Attach the Paper Wire ExtensionAttach the Document Support Load the Paper Acceptable PaperConnecting the Machine ConnectionsSpecial Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall OutletsMulti-Line Connections PBX Triplex Adapter Two Line Phone Two Line External TADCustom Features on Your Phone Line If You Are Installing the Fax Machine to Work with a PBXCustom Features on a Single Line Connecting an External Telephone Answering Device TAD SequenceConnecting an External Telephone ConnectionsOutgoing Message OGM on an External TAD User-Friendly Programming Menu Selection TableAlternating Displays Navigation Keys To access the menu, press Menu/Set Setup Remote Setup Send Delayed Remote FAX FWD Initial Setup Setting Date and TimeSetting Station ID Getting StartedDetails for Entering Text Inserting SpacesMaking Corrections Repeating LettersSpecial Characters and Symbols OT I C ESetting Beeper Volume Choosing the Handset Volume For Volume AmplifyBeeper Press Stop/ExitSetting Volume Amplify Setting the Speaker VolumeSetting the Ring Volume Memory StorageSetting Tone/Pulse Dialing Mode For Canada Only Setting Up Your Area Code For USA OnlySetup Receive Select Receive ModeBasic Receiving Operations Setting Ring Delay Ring DelayFAX only FAX/TEL Tadanswer Mach Manual Setting F/T Ring Time Easy ReceiveT Ring Time Easy ReceiveSetting Paper Size Printing a Reduced Incoming OriginalRecommended Reductions For FAX/TEL Mode Only Advanced Receiving OperationsOperation from External or Extension Telephone Changing Remote CodesPrinting a Fax in Memory PollingPrint FAX Press Fax Start Press Stop/ExitSetup Send Automatic Document Feeder ADFPaper Guides T U P S E N D Resolution Quick Scan Fax TransmissionBasic Sending Operations ContrastOverseas Mode Overseas ModeAdvanced Sending Operations Setting Up for Polled Transmit Canceling a Scheduled JobCancel JOB Insert OriginalT U P S E N D Auto Dial Numbers and Dialing Options Storing Numbers for Easy DialingStoring One Touch Dial Numbers ONE-TOUCH DialStoring Speed Dial Numbers SPEED-DIALSPEED-DIAL? # Menu/Set-OR-PressMenu/Set to storeSetting Up Groups for Broadcasting Setup Groups Select ONE-TOUCHSetup Groupgo Changing One Touch and Speed Dial NumbersPage Dialing Access Codes and Credit Card Numbers Speed DialingSearch RedialBroadcasting Page Telephone Services Custom FeaturesDistinctive Ring What Does Your Telephone Company’s Distinctive Ring Do?Do You Have Voice Mail? Before You Choose the Ring Pattern to RegisterCaller ID Registering the Distinctive Ring PatternDistinctive Caller ID LogPrinting the Caller ID Log Viewing the Caller ID LogDialpress Start Returning a Call from the LogRegistering a Caller ID Number CallManage For USA Only Call Waiting Caller IDL E P H O N E S E R V I C E S Customer Support DisclaimerUsing the fax machine as a Copier Making CopiesCopy Functions Making a Single CopyReducing and Enlarging Copies Press Enlarge/ReduceFAX Settings and Activity Setting the Fax Activity Report IntervalPrinting Reports Customizing the Transmission Verification ReportUsing the Reports Key Help ListImportant Information Standard Telephone and FCC Notices11 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions Page Troubleshooting and Routine Maintenance TroubleshootingError Messages Clearing Jams Blue Lever Top Cover Front Cover Replacing the Print Cartridge Vertical Black Lines When Receiving If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Phone Line or Connections Sending FaxesHandling Incoming Calls Routine Maintenance Cleaning the ScannerCleaning the Print Head Packing and Shipping the fax machine Specifications ResolutionIndex Auto Dial List 10-2Fine Resolution 11-2 Setting Up Fax Storage Remote Fax OptionsProgramming Paging Number Changing Remote Access Code Programming a Fax Forwarding NumberTurning On Fax Storage Using Remote Retrieval Access Code Remote Retrieval Access CardCalling for Messages Retrieving Memory Status ListRetrieving Fax Messages Changing Fax Forwarding NumberEquipment Attachment Limitations For Canada OnlyVisit us on the World Wide Web
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