Panasonic KX-FL511 manual When a function does not work, check here, General, Fax sending

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8. Help

8.3When a function does not work, check here

8.3.1 General

I cannot make and receive calls.

LThe power cord or telephone line cord is not connected. Check the connections.

LIf you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

I cannot make calls.

LThe dialing mode setting is wrong. Change the setting of feature #13 (page 47).

The unit does not work.

LDisconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

LThe ringer volume is turned OFF. Adjust it (page 27).

The other party complains they only hear a fax tone and cannot talk.

LFAX ONLY mode is set. Tell the other party

the number is only used for faxes.

LChange to TEL mode by pressing {AUTO ANSWER}.

LIf you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 42).

The {REDIAL/PAUSE} button does not function properly.

LIf this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.

The receiving mode does not function properly.

LThe Distinctive Ring is set (feature #31, page 42).

During programming, I cannot enter the code or ID number.

LAll or part of the numbers are the same. Change the number: feature #12 (page 47) and #41 (page 48).

The unit beeps.

LRecording paper has run out. Press {STOP} to stop the beeps and install paper.

Whenever I try to retrieve my voice mail messages, the retrieval is interrupted by the fax tone.

LYou are probably entering *#9. This is the default setting for the fax activation code. If you use a voice mail service, turn the fax activation feature OFF or reprogram the activation code (feature #41 on page 48).

8.3.2 Fax – sending

I cannot send documents.

LThe telephone line cord is connected to the

EXT jack on the unit. Connect to the LINE jack (page 15).

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s machine is not a fax machine. Check with the other party.

LThe other party’s fax machine rings too many times. Send the fax manually (page 36).

The other party complains that letters on their received document are distorted or not clear.

LIf your line has special telephone services such as call waiting, the service may have been activated during fax transmission.

Connect the unit to a line that does not have these services.

LAn extension telephone on the same line is off the hook. Hang up the extension telephone and try again.

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that smudges or black lines appear on their received document.

LThe glass or rollers are dirty. Clean them (page 61).

I cannot send a fax overseas.

LUse the overseas transmission mode of feature #23 (page 47).

For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions Open How to use the operating instructionsL M N O P Q T U V W Location of controlsCopyright For your future ReferenceEnergy Star TrademarksInstallation Important safety instructionsToner cartridge Laser radiationDrum unit Fuser unitMachine Introduction InstallationIndex Part number*1 Quantity Specifications Included accessoriesAvailable accessories Accessory informationDescription of buttons 3 4 5 9 j k l OverviewToner cartridge and drum unit Toner save feature Paper stacker Paper trayRecording paper Document stacker Handset cordTo use A4 size paper SET Using surge protectorsSelecting the way to use your fax machine ConnectionsCase 1 FAX only Connections for Case 2a Select a Setup =DIST. Ring ± Connections for Case 2b Case 2b Distinctive Ring using with voice mail serviceVoice mail How to receive calls Menu AB SET FAX Start Case 3 EXT. TAMIf the answering machine is turned OFF Press FAX Start With the fax machineWith an extension telephone OFF Case 4 TEL onlyPreparation Case 5 FAX with PC Modem one phone number Rings Monitor volume Adjusting volumeRinger volume Handset receiver volumeDate and time Mute Stop Your logoFlash Handset Mute HandsetYour fax number Lower SET Storing names and telephone numbers into one-touch dialSET Erasing a stored entry Using one-touch dialUsing the navigator directory Editing a stored entryCaller ID Search FAX Start NAME/TEL no Caller ID serviceViewing and calling back using caller information How Caller ID is displayedErasing specific caller information Printing the Caller ID ListErasing caller information Storing caller informationTelephone Sending a fax manually Documents you can send Sending a fax using one touch dial and navigator directoryProgramming entries into the broadcast memory Broadcast transmissionAdding a new entry into the broadcast memory Sending the same document to pre-programmed parties Activating TEL modeReceiving a fax manually Erasing a stored entry from the broadcast memoryExtension telephone Activating FAX only modeReceiving a fax automatically To stop receivingTo print the junk fax prohibitor list Programming undesired callersActivating the junk fax prohibitor To display the junk fax prohibitor listRing pattern Settings Distinctive Ring service from your phone companyUsing two or more phone numbers in a single telephone line Activating the Distinctive Ring featureProgramming the ring pattern assigned for fax Copy Start Resolution More copying featuresMaking a copy Example Making 2 copies of a 4-page original document Programming Basic featuresProgramming basic features Programming advanced featuresAdvanced features Code #46 Setting friendly reception Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #44 Setting the memory reception alertDirect commands for programming features #37 Auto reduction #76 Connecting tone #80 Reset advanced features #32 Ring patternError messages Display Error messages ReportsDrum life is complete. Replace the drum unit immediately General When a function does not work, check hereFax sending Copying Fax receivingAnswer Callers complain that they cannot send a document Using an answering machineIf a power failure occurs Cannot receive voice messagesFuser unit 3 gets hot. Do not touch it Replacing the toner cartridge and the drum unitHelp Recording paper jam When the recording paper has jammed in the unitWaste disposal method Remove the jammed paper Document jams sending When the recording paper is not fed into the unit properlyCleaning the inside of the unit Help Help Openlcr OpenLCR service for the Caller IQ featureTo turn the Caller IQ on / OFF Updating the rate table downloading the rate tableViewing information Downloading informationPrinting information Broadcast programming list Setup listReference lists and reports Telephone number listTechnical data about this product Paper specifications Drum life Toner lifeFCC and Other Information General Information FAX categories Parts Labor Limited WarrantyFor product service Customer Services directory Index Index Page Page Page Panasonic FAX Advantage Program No Extra Cost
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