Panasonic KX-FL511 manual No Extra Cost, Panasonic FAX Advantage Program

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KX-FL511

Panasonic FAX ADVANTAGE PROGRAM

Proof of Purchase

 

Free peace of mind, direct from Panasonic

NO EXTRA COST

FAX ADVANTAGE PROGRAM

■1-year limited warranty1: parts, labor, and toll-free help line2

■Free overnight replacement3 and repair program

The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit3 overnight if your original unit is in need of repair.

Here’s how it works:

1.If you have a problem with your fax that you purchased new and unused while it is covered by the period of limited warranty1, call our toll-free help-line at 1-800-HELP-FAX2.

2.Talk to one of our technical experts to diagnose your problem over the phone.

3.If repairs are necessary and you are entitled to service under

the terms and conditions of the limited warranty4, we will send a refurbished replacement unit to you by UPS overnight service delivery.

A second option available under our limited warranty is to mail-in or carry-in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you.

Instructions:

If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box. UPS will pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. A proof-of-purchase must be included with the returned product. Any unit that is replaced by Panasonic and not shipped with proper proof-of-purchase by you will be subject to a minimum $100.00 charge. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.

If our 1-800-HELP-FAX technicians determine that your unit may be an “out-of-box failure”5, we will attempt to provide you with a factory-new replacement unit6. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call.

Requirements:

You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the overnight delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.

1.See dealer for limited warranty details.

2.After the fax advantage program, contact our Continued Services Technical Support Line at 1-900-555-PANA (1-900- 555-7262), for fee based technical support.

3.Replacement unit is refurbished.

4.Replacement program is only available in the 50 United States and is subject to termination at any time without advance notice.

5.“Out-of-box failure” is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty.

6.Panasonic reserves the right to send a refurbished unit.

Panasonic Consumer Electronics

Panasonic Sales Company,

Company, Division of Matsushita

Division of Matsushita Electric of

Electric Corporation of America

Puerto Rico, Inc.

One Panasonic Way,

Ave. 65 de Infantería, Km. 9.5

Secaucus, New Jersey 07094

San Gabriel Industrial Park, Carolina,

 

Puerto Rico 00985

PFQX1823ZB CM0303EN1043

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Contents Operating Instructions How to use the operating instructions OpenLocation of controls L M N O P Q T U V WTrademarks For your future ReferenceEnergy Star CopyrightImportant safety instructions InstallationFuser unit Laser radiationDrum unit Toner cartridgeIntroduction Installation MachineIndex Included accessories Part number*1 Quantity SpecificationsAvailable accessories Accessory informationDescription of buttons Overview 3 4 5 9 j k lToner cartridge and drum unit Toner save feature Paper tray Paper stackerDocument stacker Handset cord Recording paperTo use A4 size paper Connections Using surge protectorsSelecting the way to use your fax machine SETCase 1 FAX only Connections for Case 2a Select a Setup =DIST. Ring ± Connections for Case 2b Case 2b Distinctive Ring using with voice mail serviceVoice mail How to receive calls Menu AB SET FAX Start Case 3 EXT. TAMIf the answering machine is turned OFF Press FAX Start With the fax machineWith an extension telephone Case 4 TEL only OFFPreparation Case 5 FAX with PC Modem one phone number Rings Handset receiver volume Adjusting volumeRinger volume Monitor volumeDate and time Handset Your logoFlash Handset Mute Mute StopYour fax number Lower SET Storing names and telephone numbers into one-touch dialSET Editing a stored entry Using one-touch dialUsing the navigator directory Erasing a stored entryHow Caller ID is displayed Caller ID serviceViewing and calling back using caller information Caller ID Search FAX Start NAME/TEL noStoring caller information Printing the Caller ID ListErasing caller information Erasing specific caller informationTelephone Sending a fax manually Sending a fax using one touch dial and navigator directory Documents you can sendProgramming entries into the broadcast memory Broadcast transmissionAdding a new entry into the broadcast memory Erasing a stored entry from the broadcast memory Activating TEL modeReceiving a fax manually Sending the same document to pre-programmed partiesTo stop receiving Activating FAX only modeReceiving a fax automatically Extension telephoneTo display the junk fax prohibitor list Programming undesired callersActivating the junk fax prohibitor To print the junk fax prohibitor listActivating the Distinctive Ring feature Distinctive Ring service from your phone companyUsing two or more phone numbers in a single telephone line Ring pattern SettingsProgramming the ring pattern assigned for fax Copy Start Resolution More copying featuresMaking a copy Example Making 2 copies of a 4-page original document Programming advanced features Basic featuresProgramming basic features ProgrammingAdvanced features Code #44 Setting the memory reception alert Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #46 Setting friendly receptionDirect commands for programming features #32 Ring pattern #76 Connecting tone#80 Reset advanced features #37 Auto reductionError messages Reports Error messages DisplayDrum life is complete. Replace the drum unit immediately General When a function does not work, check hereFax sending Copying Fax receivingAnswer Cannot receive voice messages Using an answering machineIf a power failure occurs Callers complain that they cannot send a documentReplacing the toner cartridge and the drum unit Fuser unit 3 gets hot. Do not touch itHelp Recording paper jam When the recording paper has jammed in the unitWaste disposal method Remove the jammed paper When the recording paper is not fed into the unit properly Document jams sendingCleaning the inside of the unit Help Help Updating the rate table downloading the rate table OpenLCR service for the Caller IQ featureTo turn the Caller IQ on / OFF OpenlcrViewing information Downloading informationPrinting information Telephone number list Setup listReference lists and reports Broadcast programming listTechnical data about this product Paper specifications Toner life Drum lifeFCC and Other Information General Information Limited Warranty FAX categories Parts LaborFor product service Customer Services directory Index Index Page Page Page No Extra Cost Panasonic FAX Advantage Program
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