8. Help
Program the proper rate in feature #36 (page 38).
LThe other party placed the document in their fax machine the wrong way. Check with the other party.
A white line or a smudge appears on your recording paper.
LThe glass or rollers are dirty. Clean them (page 46).
The printing quality is poor. Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 9 for further details.
LThe other party sent a faint document. Ask
them to send a clearer copy of the document.
LThe thermal head is dirty. Clean it (page 47). L Some paper has instructions recommending
which side to print on. Try turning the paper over.
L You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
The other party complains that they cannot send a document.
LThe unit is not in FAX ONLY mode. Press
{RECEIVE MODE} repeatedly until FAX ONLY mode is displayed.
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 13) or clear the jammed paper (page 44).
I cannot select the desired receiving mode.
LIf you want to set FAX ONLY mode, press {RECEIVE MODE} repeatedly until FAX ONLY mode is displayed.
LIf you want to set TEL mode, press
{RECEIVE MODE} repeatedly until TEL
mode is displayed.
LThe Distinctive Ring of feature #31 is activated (page 33).
8.3.4 Copying
The unit will not make a copy.
LYou cannot make a copy during programming. Make the copy after programming.
LYou cannot make a copy during telephone conversation.
A black line, a white line or smudge appears on the copied document.
LThe glass or rollers are dirty. Clean them (page 46).
The copied image is distorted.
LThe thermal head is dirty. Clean it (page 47).
The printing quality is poor. Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 9 for further details.
Original Copy
A B C
LSome paper has instructions recommending which side to print on. Try turning the paper
over.
LYou may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
LPanasonic Australia operates a toll free Customer Care Centre. Please call 132600 for assistance.
or visit the website www.panasonic <http://www.panasonic.com.au>
8.3.5 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be
made for access to emergency services.
LFax transmission and reception will be
interrupted.
LIf delayed transmission (feature #25, page
37)is programmed and the start time is
passed during a power failure, transmission will be attempted soon after power is restored.
LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.
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