Error Messages
Reports!
If your unit cannot send a fax, check the following:
If the problem remains, correct it by following the communication message printed on the sending and journal reports (p. 35).
Communication message | Error | Cause & solution | ||
code | ||||
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| ||
COMMUNICATION ERROR | ● | |||
A transmission or reception error occurred. Try | ||||
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| again or check with the other party. | ||
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| 58, 65 |
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| 68, 72 |
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| FF |
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| 43 | ● | |
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| A line problem occurred. Connect the telephone | ||
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| 44 | line cord to a different jack and try again. | |
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| An overseas transmission error occurred. Try using | |
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| ● | |
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| the overseas mode of feature #23 (p. 57). | |
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| |
DOCUMENT JAMMED | — | The document is jammed. Remove the jammed | ||
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| ● | |
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| document (p. 69). | |
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| 54 | A transmission or reception error occurred because | ||
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| ● | |
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| 59 | of a problem with the other party’s fax machine. | |
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| 70 | Check with the other party. | |
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MEMORY FULL | — | ● | ||
The document was not received due to memory | ||||
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| being full. | |
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NO DOCUMENT | — | ● | ||
The document was not fed into the unit properly. | ||||
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| Reinsert the document and try again. | |
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OTHER FAX NOT RESPOND | — | ● | ||
The other party’s fax machine is busy or has run | ||||
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| out of recording paper. Try again. | |
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| ● | |
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| The document was not fed properly. Reinsert the | |
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| document and try again. | |
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| ● | |
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| The other party’s fax machine rings too many | |
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| times. Send the fax manually – dial the number, | |
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| confirm the fax tone, and press FAX START . | |
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| ● | |
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| The other party’s machine is not a facsimile. Check | |
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| with the other party. | |
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| ● | |
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| The number you dialed is not in service. | |
PRESSED THE STOP KEY | — | ● STOP was pressed and fax communication was | ||
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| canceled. |
THE COVER WAS OPENED
—
●The front cover was opened. Close it and try again.
OK
—
●Fax communication was successful.
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