|
| Operations | |
Fax – receiving (cont.) |
|
|
|
Problem | Cause & solution |
| |
The printing quality is poor. | The other party sent a faint document. Ask them to send a | ||
| ● |
|
|
| clearer copy of the document. |
| |
| Some paper has instructions recommending which side to | ||
| ● |
|
|
| print on. Try turning the paper over. |
| |
| You may have used paper with a cotton and/or fiber content | ||
| ● |
|
|
| that is over 20%, such as letterhead or resume paper. | ||
| The remaining toner is low. Replace the toner cartridge | ||
| ● |
|
|
| (p. 74). |
|
|
| We recommend you replace the drum unit every third time | ||
| ● |
|
|
| you replace the toner cartridge (p. 74). To check the drum | ||
| life and quality, please print the printer test list (p. 77). | ||
| The toner save mode of feature #79 is on (p. 61). | ||
| ● |
|
|
Receive mode |
|
|
|
Problem | Cause & solution |
| |
I cannot select the desired | If you want to set FAX ONLY or TEL/FAX |
| |
| ● |
|
|
receive mode. | mode: |
| ON |
| — select the desired mode using feature | ||
| #77 (p. 61), and |
|
|
| — press AUTO ANSWER | to turn on |
|
| the AUTO ANSWER light. |
| |
| If you want to set TEL mode: |
| |
| ● |
|
|
| — press AUTO ANSWER | to turn off | OFF |
| the AUTO ANSWER light. |
| |
The other party complains that | The unit is not in AUTO ANSWER mode. |
| |
| ● |
|
|
they cannot send a document. | Press AUTO ANSWER | to turn on the | ON |
| AUTO ANSWER light. |
| |
Copying |
|
|
|
Problem | Cause & solution |
| |
The unit does not make a copy. | You cannot make a copy during programming. Make the | ||
| ● |
|
|
| copy after programming or stop programming. |
A black line, a white line or a dirty pattern appears on the copied document.
●The glass or rollers are dirty. Clean them (p. 72).
The printing quality is poor.
Original Copy
ABC
●Some paper has instructions recommending which side to print on. Try turning the paper over.
●You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper.
●The remaining toner is low. Replace the toner cartridge (p. 74).
●We recommend you replace the drum unit every third time you replace the toner cartridge (p. 74). To check the drum life and quality, please print the printer test list (p. 77).
●The toner save mode of feature #79 is on (p. 61).
67