Panasonic KX-FL503HK Problem Cause & solution Cannot send documents, Other party complains that

Page 66

Operations

Fax – sending

Problem	Cause & solution

I cannot send documents.	The telephone line cord is connected to the EXT jack on
	●
	the unit. Connect to the LINE jack (p. 16).
	The other party’s fax machine is busy or has run out of
	●
	recording paper. Try again.
	The other party’s machine is not a facsimile. Check with
	●
	the other party.
	The other party’s fax machine rings too many times. Send
	●
	the fax manually – dial the number, confirm the fax tone,
	then press FAX START .

The other party complains that	If your line has special telephone services such as call
	●
letters on their received	waiting, the service may have been activated during fax
document are distorted or not	transmission. Connect the unit to a line that does not have
clear.	these services.
	The extension telephone on the same line is off the hook.
	●
	Hang up the extension telephone and try again.
	Try copying the document. If the copied image is clear,
	●
	there may be something wrong with the other party’s
	machine.

The other party complains that	The glass or rollers are dirty. Clean them (p. 72).
	●
dirty patterns or black lines
appear on their received
document.

I cannot make an international	Use the overseas transmission mode of feature #23 (p. 57).
fax call.	●
fax call.	Add two pauses at the end of the telephone number or dial
	●
	manually.

Fax – receiving

Problem		Cause & solution

I cannot receive documents.		The telephone line cord is connected to the EXT jack on
		●
		the unit. Connect to the LINE jack (p. 16).

I cannot receive documents		The receive mode is set to TEL mode. Set to FAX ONLY
		●
automatically.		mode (p. 43) or TEL/FAX mode (p. 46, 47).
		The time taken to answer the call is too long. Decrease the
		●
		number of rings of features #06 (p. 55), #30 (p. 58) and #78
		(p. 61).

The display shows the		The incoming call is not a fax. Change the receive mode to
		●
following message, but faxes		TEL mode (p. 42).
are not received.

CONNECTING


A blank sheet is ejected.		●The other party placed the document in their fax machine
		the wrong way. Check with the other party.

A white line or a dirty pattern		●The glass or rollers are dirty. Clean them (p. 72).
appears on your recording
paper.

		(continued)

66

Image 66

Contents Operating Instructions PFQX1509ZA WM0101EN0Thank you for purchasing a Panasonic facsimile For your future referenceSafety instructions Important safety instructionsToner cartridge Laser radiationFuser unit Drum unitInstallation Other InformationTable of Contents Copy Accessory information AccessoriesIncluded accessories Model No Usage SpecificationsHelp Help ButtonHelp function Easy DialFinding the Controls OverviewDocument guides Handset Location ONE-TOUCH DialSetup Toner cartridge and drum unitGreen drum surface Toner save feature Document stacker Paper tray, document stacker and paper stackerPaper tray Paper stackerRecording paper Adding paperConnections Menu Setting the date and timeDate and time, your logo and facsimile telephone number Menu Easy Dial SET StopSetting your logo Menu Flash Easy Dial SETHandset Mute To select characters using Easy Dial To select characters with the dial keypadDisplay order of characters Setting your facsimile telephone number To correct a mistake To delete a numberRinger volume VolumesAdjusting volumes Handset receiver volumeFlash Automatic DialingStoring names and telephone numbers in ONE-TOUCH Dial Directory ProgramStoring names and telephone numbers in Easy Dial Editing and erasing a stored name and number Editing a stored name and numberErasing a stored station and item Easy Dial SET Directory Program StopUsing Easy Dial Making a voice call using ONE-TOUCH Dial and Easy DialUsing ONE-TOUCH Dial Lower Dial NAME/TEL NO. Stop MonitorCaller ID service from your phone company Caller IDHow Caller ID is displayed Monitor NAME/TEL no Viewing and calling back using caller informationCaller ID Search Display while viewingCaller ID Print Confirming caller information using the Caller ID listPrinting and erasing the Caller ID list Caller ID Print Stop SETStoring caller information in ONE-TOUCH Dial and Easy Dial For Easy Dial Rotate Easy DialEasy Dial Lower SET Caller ID Search Receiving a request for voice contact Voice ContactInitiating voice contact Press MonitorSending a fax manually ResolutionSending Faxes FAX StartSending a fax using ONE-TOUCH Dial Easy Dial Stop Resolution Lower ONE-TOUCH Dial FAX StartMaximum size Document weightDocuments you can send Effective scanning areaJournal report Reports for confirmationSending report Sample of a sending reportManual Broad Broadcast transmissionProgramming the stations Broadcast ONE-TOUCHAdding a new station Easy Dial SET Directory ProgramErasing a stored station Easy Dial Stop Resolution FAX Start SET Sending the same document to pre-programmed partiesManual Broad Broadcast Setting the unit to receive faxes Receiving FaxesWith a PC Remote Fax activationReceiving a fax manually TEL mode Answering all calls manuallyActivating TEL mode Stop FAX StartFAX only mode All calls are received as faxes Activating FAX only modeUsing the unit with an answering machine Setting up the fax machine and an answering machineReceiving voice calls How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving fax callsCall is received TEL/FAX delayed ring count Voice callTo set TEL/FAX mode Silent fax recognition ring countWhen an extension telephone is connected TEL/FAX delayed ring countUsing with an answering machine and computer Extension telephoneTo switch to the TEL/FAX mode Turning the Auto Answer mode on remotelyTo switch to the FAX only mode Menu SETDisplay Black list functionPress Menu Easy Dial Stop SETPager call when the unit receives a fax When your pager receives a pager callMenu Monitor Easy Dial SET REDIAL/PAUSE Copying To select the resolution according to the type of documentCopy Start Stop Collate Resolution Copy Zoom Making a copyTo reduce or enlarge a document To collate multiple copiesFeatures Summary ProgrammingGeneral programming method Basic features ErrorProgramming table Tone How to set menu optionsOFF Bell#23 Advanced features#22 #25Normal #46 #41#44 #49#68 #70#76 #78 FAX only#77 #79Error Messages Communication message Error Cause & solution CodeReports Display message Cause & solution DisplayUnit is warming up. Wait for a while Operations Other party complains that Problem Cause & solution Cannot send documentsProblem Cause & solution Cannot receive documents Letters on their receivedReceive mode Problem Cause & solution Printing quality is poorProblem Cause & solution Cannot select the desired Problem Cause & solution Unit does not make a copyIf a power failure occurs Jams Document jams sendingFuser unit gets hot Do not touch it When the recording paper has jammed in the unit Recording paper jamNear the drum and toner unit When the recording paper was not fed into the unit properly No feeding or multiple feeding occurs while sendingCleaning Cleaning the inside of the unitRemove the drum and toner unit by Replacement Replacing the toner cartridge and the drum unitFuser unit gets hot Pull up the right edge of the used toner Waste disposal method Printed Reports Reference lists and reportsEasy Dial SET Stop Specifications Technical data about this productToner life Drum lifeToner life for KX-FA76A Index IndexIndex 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan