AltiGen comm Advanced Call RouterTM manual Collect Digit Dialog Box

Advanced Call Router Route Rules

•You can enter “*” as a wildcard character for any length of digits, or “?” for a single digit.

For example, if you specify Call ID Data “510252*,” this will match all Caller IDs 510-252-xxxx. If you specify Call ID Data “510252????,” this will match all Caller IDs 510 252-xxxx.

•To specify data from an existing database, right-click the item, select From user database, and enter information in the DataSource dialog box.

5.Select a Target action for Call Router to perform when Call Route Request data matches this record.

Target action options: No Action, Goto Top Level, Repeat Current Level, Call to Extension/Workgroup, Call to Operator, Dial by Name, Collect Extension, Directory Service, Record Message (specify target data in accompanying text box), Mailbox Access, Disconnect, System Callback, Collect Digits (specify fields in accompanying Collect Digit dialog box—see below), Other DDR Application (specify target data in accompanying text box), Play WG Queue Status (specify target data in accompanying text box—see Note below).

Collect Digit Dialog Box

•Tag name - for example, “password” (gathered from a response to an Auto Attendant prompt or another AltiLink Plus application)

8Advanced Call Router Manual