AltiGen comm Advanced Call RouterTM manual To test Call Router

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Advanced Call Router

To test Call Router:

1.With Call Router function stopped, go to Test in the Tool drop-down list of the Call Router main menu for the Test dialog box.

2.In the Configuration fields, you can input the following test parameters:

Number of concurrent calls

Interval between calls

Number of test cycles

For example, inputting 5 for concurrent calls, 3 for interval between calls, and 4 for test cycles means that every 3 seconds, there will be 5 concurrent call requests to Call Router. Total cycles of concurrent requests will be 4 times.

3.After inputting the test parameters, click Start. During the test, you can click Stop to stop the test. The title of the Test dialog box will be shown as “Test(Started)” while running.

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Contents Advanced Call Router Manual Trademarks Contents Advanced Call Router Manual Database Upgrade InstallationNew in Release Call Router DBUpdate tool Call Router DBUpdate ToolSelect Operation Logon Info To Configure/Run Advanced Call RouterAdvanced Call Router Route Rules Advanced Call Router Manual To create a route rule Creating Route RulesSelect Operation Route Rule Advanced Call Router Manual Collect Digit Dialog Box Viewing Advanced Call Router History Menu To specify Call Router History window contentChoose View Select Column Call Route Response Data Call Route Request DataShow Workgroup Status Advanced Call Router Manual Clearing Advanced Call Router History Data Additional Advanced Call Router FeaturesTo clear data from the Advanced Call Router History window Queue Announcements Example For Sales, you create a rule as shown below Similarly, for Support, you create a rule as shown below Advanced Call Router Manual Advanced Call Router Manual Testing Call Router To test Call Router Advanced Call Router Manual Testing SQL Server Database Advanced Call Router Manual Advanced Call Router Manual Advanced Call Router Manual