AltiGen comm Advanced Call RouterTM manual Advanced Call Router Manual

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Advanced Call Router

In the Monitor window, click Add to log on to Support, entering both the workgroup extension & password and the virtual extension & password you specified in the “Auto Attendant Sales Queue Announcement” rule:

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Contents Advanced Call Router Manual Trademarks Contents Advanced Call Router Manual New in Release InstallationDatabase Upgrade Call Router DBUpdate tool Call Router DBUpdate ToolSelect Operation Logon Info To Configure/Run Advanced Call RouterAdvanced Call Router Route Rules Advanced Call Router Manual Select Operation Route Rule Creating Route RulesTo create a route rule Advanced Call Router Manual Collect Digit Dialog Box Choose View Select Column To specify Call Router History window contentViewing Advanced Call Router History Menu Call Route Response Data Call Route Request DataShow Workgroup Status Advanced Call Router Manual To clear data from the Advanced Call Router History window Additional Advanced Call Router FeaturesClearing Advanced Call Router History Data Queue Announcements Example For Sales, you create a rule as shown below Similarly, for Support, you create a rule as shown below Advanced Call Router Manual Advanced Call Router Manual Testing Call Router To test Call Router Advanced Call Router Manual Testing SQL Server Database Advanced Call Router Manual Advanced Call Router Manual Advanced Call Router Manual