AltiGen comm Advanced Call RouterTM manual Advanced Call Router Manual

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Testing Call Router

The total calls processed and average time per call will be updated in real-time during the test. You will know how many calls were processed and the average response time per call at that time.

4.After the test has finished, the title of the Test dialog box will be shown as “Test(Stopped).”

5.The Total calls that Call Router processed and Average response time per call of this test will be shown in the Result fields.

22Advanced Call Router Manual

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Contents Advanced Call Router Manual Trademarks Contents Advanced Call Router Manual New in Release InstallationDatabase Upgrade Call Router DBUpdate Tool Call Router DBUpdate toolTo Configure/Run Advanced Call Router Select Operation Logon InfoAdvanced Call Router Route Rules Advanced Call Router Manual Select Operation Route Rule Creating Route RulesTo create a route rule Advanced Call Router Manual Collect Digit Dialog Box Choose View Select Column To specify Call Router History window contentViewing Advanced Call Router History Menu Call Route Request Data Call Route Response DataShow Workgroup Status Advanced Call Router Manual To clear data from the Advanced Call Router History window Additional Advanced Call Router FeaturesClearing Advanced Call Router History Data Queue Announcements Example For Sales, you create a rule as shown below Similarly, for Support, you create a rule as shown below Advanced Call Router Manual Advanced Call Router Manual Testing Call Router To test Call Router Advanced Call Router Manual Testing SQL Server Database Advanced Call Router Manual Advanced Call Router Manual Advanced Call Router Manual