ADC HDSL4 user manual Appendix D Product Support, Sales Assistance, Systems Integration

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Appendix D - Product Support

LTPH-UM-1031-03, Issue 3

 

 

APPENDIX D - PRODUCT SUPPORT

ADC Customer Service Group provides expert pre-sales and post-sales support and training for all its products. Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center.

Sales Assistance

Quotation Proposals

800.366.3891

Ordering and Delivery

 

General Product Information

Systems Integration

Complete Solutions (from concept to

800.366.3891

 

installation)

Network Design and Integration Testing

 

 

System Turn-Up and Testing

 

Network Monitoring (upstream or downstream)

 

Power Monitoring and Remote Surveillance

 

Service/Maintenance Agreements

 

Systems Operation

ADC Technical Assistance Center

Technical Information

800.638.0031

System/Network Configuration

Email: wsd_support@adc.com

Product Specification and Application

 

Training (product-specific)

 

Installation and Operation Assistance

 

Troubleshooting and Repair/Field Assistance

Online Technical Support

www.adc.com/Knowledge_Base/index.jsp

 

 

 

Online Technical Publications

www.adc.com/documentationlibrary/technicalpu

 

 

blications/

Product Return Department

ADC Return Material Authorization (RMA)

800.366.3891

 

number and instructions must be obtained

 

 

Email: rma@adc.com

before returning products.

All telephone numbers with an 800 prefix are tool-free in the USA and Canada.

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September 12, 2003

H4TU-C-319 List 1

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Contents HDSL4 H4TU-C-319 List 1 Line Unit2001 Initial release March 15 IssueDate Revisions Made September 12Using this Manual Inspecting ShipmentInspecting Shipment Table of Contents Appendix B Functional Operation Config Menu List of FiguresNavigational Keys for the Maintenance Terminal Screens List of TablesFeatures OverviewApplications Front Panel H4TU-C-319 List 1 Front PanelBRG Front-Panel Feature FunctionFront-Panel Description LineFront-Panel Display Messages Message Full Name DescriptionSystem Information Messages a Diagnostic MessagesLoopback Messages Code Line Code AMI, B8ZS Marg Margin Current margin threshold setting measured in dBFRM Frame SF, ESF, Unfr Substitution B8ZSInstallation Installing the H4TU-C-319 List 1 into a ShelfVerification with a Downstream Device VerificationVerification without a Downstream Device Provisioning Using the Mode and SEL PushbuttonsSetting Options through Mode and SEL Disabling an Alarm Resetting to Factory DefaultDisplaying System Parameter Settings Loopback ModesNavigational Keys for the Maintenance Terminal Screens Using a Maintenance TerminalConnecting to a Maintenance Terminal Logon ScreenPress this key Menu FunctionsPress this key To access this menu Menu Functions Setting Date and Time Provisioning TasksSetting Circuit ID Numbers Inventory ScreenConfiguring the System Config MenuConfig Menu Standard Options defaults shown 38 dB H4TU-C-319 List 1 Standard Config Menu Options60 min AutoDIS H4TU-C-319 List 1 ADC Config Menu OptionsADC Config Menu Screen Selection Description Options DEFLpbk HDSL4 BER HberNone ALM ENADS1/DSX-1 24-Hour PM Threshold ParameterResetting to Factory Defaults Clearing the History, Alarm, and Event Log Screens Config Menu Master ClearSystem Overview Using the Monitor Screen to View System ActivityMonitoring System Activity and Performance MAL Monitor Screen DescriptionsField Description PRM InslLPF Using the Performance Screens to View Performance Data Performance History at the DS1 InterfaceH4TU-C DS1 25-Hour Performance History H4TU-R DS1 Current Statistics Acronyms Used on the DS1 Performance History Screens Acronym DescriptionPerformance History at the HDSL4 Interface H4TU-C Hdsl Loop 1/Loop 2 31-Day Performance HistoryH4TU-C Hdsl Loop 1/Loop 2 25-Hour Performance History UAS Acronyms Used on the HDSL4 Performance History ScreensSES LoswsUsing the Performance Screens to View Alarm Data Alarm History at the DS1 InterfaceRAI Rrai Screen Alarm Front-PanelDescription H4TU-C DS1 Alarms onH4TU-R DS1 Alarms on this PRM-NE PrmnAlarm History at the HDSL4 Interface HDSL4 Alarms at the H4TU-C onlyUsing the Event LOG to Track System Events System Event LogPRM-FE Event Log Entry Messages ListEvent Log Messages Using the Report Menu Report Menu Full ReportReport Types Type Contains the following informationFront-Panel System Alarms TestingSystem Alarms Front-Panel Alarm Description To Inhibit Message aFront-Panel Alarm Description PrmnAlarm Option for DLC Feed Retiring System AlarmsOCT55 Test Pattern with AMI Line Code Remote LOS and AIS ResponseLoopback Operation Loopback SummaryGeneric Loopback Commands Special Loopback CommandsSetting the Loopback Time-Out Option Lbto Manual Loopback SessionLoopback Test Procedures General Troubleshooting TipsLoopback Modes Loopback Code Description Test Set Craft Port Gnlb Test ProceduresSummary of HDSL4 Loopback and Activation Codes MODE/SELName A3LB Test ProcedureA3LB Addressable Repeater Loopback Commands A5LB Test Procedure A5LB Addressable Repeater Loopback CommandsTesting LTPH-UM-1031-03, Issue Bert Signal Pattern Testing with H4TU-C Bert GeneratorBert Signal Generator Option DescriptionTesting with H4TU-R Bert Generator H4TU-R Bert Generator ScreenAppendix a Specifications HDSL4Wideband Jitter Looped UI maximum Narrowband Jitter Looped One-way DS1 Delay 700 µs Wander LoopedSystem H4TU-C Power Parameters Power ConsumptionMaximum Power Dissipation Loop ATTENUATION, Insertion LOSS, and Reach HDSL4 Reach ChartMaximum Current Drain 196 KHz dB/kftFuse Alarm Network Management Control BusSystem Alarm Output Pin Craft PortAppendix B Functional Operation Ground Fault DetectionSpectrum Issues TimingAppendix C Compatibility Systems Integration Appendix D Product SupportSales Assistance Online Technical Support Online Technical PublicationsAppendix E Abbreviations Lbpv LaisLatt LbtoLTPH-UM-1031-03, Issue Certification and Warranty FCC Class a Compliance Limited WarrantyWorld Headquarters For Technical Assistance