Device Management, General Office Users | Ricoh MP1350 specification

Device Management

Ricoh Aficio MP1350

Market Background Information:

An efficient device management backbone is needed to take maximum advantage of the feature set within a device, be it a printer, fax, scanner, or multi-functional product.

Device management is commonly-supported through a Web server on the device controller. This Web server is accessed using any desktop Internet browser. The user simply enters the IP address of the device into the URL address line.

General Office Users

Administrators and office users have different management and monitoring needs. End users want to know if a device is capable of handling a job, supply levels, and a list of jobs already committed to print.

For MFPs with document storage and communications capabilities, end users also need desktop management of print on demand, stored document viewing (to check print on demand files or incoming faxes), and for the more advanced, the creation of scan-to-email or scan-to-file destination templates.

Administrators

An office or network manager looks for greater control over the device functionality and setup without leaving their desk. They may be looking to manage network setup, establish security for IP filter ranges, apply cost control measures, check supply levels, and set up automated email alerts to different staff members when problems occur.

Due to the nature of the Web server, this capability is usually limited to an individual device. Many manufacturers also include a network device management fleet tool, which allows for the monitoring and management of multiple devices around the network concurrently. Many also provide plug-ins to the most popular IT device management utilities to ensure that the maximum amount of information can be relayed from their device to the third-party application.

Ricoh’s Device Management Utilities

Ricoh provides a selection of device management applica- tions for use with the Ricoh Aficio MP1350 and other digital imaging products in its range. These include:

•WebImageMonitor

•SmartDeviceMonitor

•WebSmartDeviceMonitor

•@Remote

•WebJetAdmin Plugin (supported but with limited features)

BERTL analysts did not review the WebSmartDeviceMonitor, @Remote Fleet or HP WebJetAdmin Plug-In utilities and has restricted its commentary to the first two utilities listed above with more of a focus on the WebImageMonitor.

13 November 2006

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