Runco V-50HD, V-63HD operation manual Extended Service Options

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hExpected lamp degradation and normal decrease in lamp output over a period of time or as the lamp is consumed

iCustomer caused defects, including but not limited to, scratched/defaced/altered plastics

jFailure to follow maintenance procedures as outlined in the product’s user guide where a schedule is specified for regular cleaning of the product

kOpening the product and/or tampering with internal circuitry

lProducts lost, stolen or discarded

mAny damage or dissatisfaction associated with latent images, “burnin,” or any other damage determined by Runco to be the result of customer use patterns

nAny other cause, which does not relate to a product defect in material or workmanship

5.Removal, installation, and setup service charges are excluded from this Standard Limited warranty

6.Black uniformity issues or other LCD issues associated with usage outside the Runco recommended guidelines and specifications for the product

7.Bright or dark sub pixels that are characteristic of LCD technology and considered by Runco to be acceptable and within Runco’s manufacturing specifications. (See “Sub Pixel Policy,” below.)

8.Second day shipment delivery time and availability may vary based on origin and destination and Runco is unable to deliver to PO Box and FPO Box addresses

Sub Pixel Policy

It is not uncommon for one or more sub pixels to become bright or dark during or after the manufacturing process. A bright sub pixel is one that remains in the on position, and a dark sub pixel is one that appears black or off. The sub pixels are usually hard to see and will not detract from the display quality or usability at normal viewing distance. The following are Runco’s criteria for identifying bright or dark sub pixels that would be considered unacceptable: a) the number of bright or dark sub pixels; b) the location of the bright or dark sub pixels; c) the color of the bright sub pixels; and d) the Runco model size. If sub pixels have been identified as unacceptable by Runco the LCD will be deemed faulty and will be replaced if reported within the warranty period. If there are issues with bright or dark sub pixels, gather the information listed above and call or email support@runco.com.

Other Terms and Conditions

1.Runco will not accept returned Product unless an RMA number has been issued by Runco.

2.If an Advance Exchange return occurs, it is the customer’s responsibility to properly package the defective product and ship it to the address provided by the Runco technical support representative with the RMA number prominently displayed. If the defective product is not properly packaged and is damaged in transit during its return to Runco, you may be invoiced for either the repair costs, if repairable, or the MSRP of a replacement product and shipping costs incurred by Runco.

3.The repaired or replaced product will assume the remainder of your original product’s RuncoCare Service Plan term or 90 days from the date the repaired unit is shipped, whichever is longer.

4.If a replacement product is sent, the customer agrees to retain the replacement for the product you purchased and your defective product becomes the property of Runco.

Extended Service Options

Runco offers extended and expanded service plans. For information on additional product protection, please email serviceorders@runco.com or call (toll free) (800) 23RUNCO (800-237-8626).

Vistage™ Series Flat-Panel Display Installation/Operation Manual

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Contents Vistage Series Page RuncoCare Standard Features RuncoCare Standard Two Year Limited WarrantyRuncoCare Claim Procedure Extended Service Options Copyright and Trademarks Important Safety Instructions Product Disposal Table of Contents Specifications Maintenance and TroubleshootingOperation External ControlList of Figures List of Figures About This Manual IntroductionCertain features Using This ManualSignificance. They also provide supplemental information Degrade performance or cause a malfunctionDescription, Features and Benefits Optional Accessories Controls and Functions IndicatorsVistage Series at a Glance Front-Panel ControlsRemote Control Sensor Primary Input DHD Controller Front PanelDHD Controller Rear Panel Messages from the Hdmi Audio Out connectorDHD Controller/V-50HD/V-63HD Remote Control V-50HD/V-63HD Remote Control UnitFor more information about aspect ratios, refer to Table LightCinema Controls and Functions Installation specialist InstallationRemote Control Installation Overview Quick SetupStep Procedure For Details, Refer OperationSynchronization Issues Installation ConsiderationsPossible Audio Latency for Various Input Timings Mounting the V-50HD/V-63HD on a Wall or Table StandOther Considerations Ambient LightRack-Mounting the DHD ControllerConnections to the V-50HD/V-63HD and DHD Controller Connecting the DHD Controller to the V-50HD/V-63HDUse an Hdmi cable for this connection. a DVI cable with DVI-to-HDMI adapters will not workComponents to the DHD Connecting SourceComponent Video Source Connections Rgbhv Source Connections Composite Video Source Connections Processor or Secondary Connecting an AudioDisplay Device to the DHD Controller OptionalEthernet Network RS-232 ControllerConnection Connecting to AC Power Turning on the PowerOperation Setting the Computer Display PropertiesOperation Input Position Using the On-Screen MenusService Aspect Ratio Main MenuInput Source Remote Aspect Ratio Control Description Key 169 Aspect Ratio SettingsSelect 169 to view 169 DVDs Hdtv programs in theirNative Remote Aspect Ratio Control Description KeyPicture ScreenScreen PictureTypical Gray Bar Pattern for Adjusting Contrast Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Input Position ResolutionInput Position Overscan Modes Memory Presets Memory PresetsAdjust the Phase after adjusting Tracking see below Sleep Timer Sleep TimerInformation SignalInformation SystemCalibration You must enter a passcode to access the Calibration menuCalibration ISF Settings Color Temperature Presets and Associated Color Points High as is necessary to produce the desired brightness Copy/Paste Copied settings are not retained after a power cycleMemory Preset Keystone and Pincushion Distortion Image Alignment Controls Left Middle y setting also controls the Right MiddleTest Patterns and Their Suggested Usage You must enter a passcode to access the Service menuService Grey Bars Input Names Operation If a Display Error Firmware Upgrade functions Operation Onoff Operation 38 and ISF Day/Night Memory Presets Regardless of the Logo LED settingRegardless of the Standby LED setting Operation Troubleshooting Tips Maintenance and TroubleshootingTroubleshooting Chart Symptom Possible Causes SolutionTroubleshooting Chart Serial Command Syntax Port ConfigurationExternal Control Serial CommunicationsInput Selection Commands Serial CommandsPicture Adjust Commands Output Shift Commands Input Position CommandsMiscellaneous Commands Screen CommandsCommand Parameter min/max Value Stored? Description Using Discrete IR CodesEnter key Exit keyWith Toggle Bit = Hex Binary Function Start Command BitsRC5 Data Remote Control With Toggle Description Button Name Bit =RC5 Control Codes for the DHD Controller ST60MIN Opcode Value Supported? √ = Yes, = No Initiator Follower Using Hdmi CEC MessagesCEC Commands Supported by the DHD Controller Messages from the Hdmi Audio Out connector External Control V-50HD/V-63HD Specifications SpecificationsV-50HD/V-63HD Specifications DHD Controller Specifications DHD Controller Specifications1shows the V-50HD dimensions 50HD Dimensions2shows the V-63HD dimensions 63HD DimensionsSupported Timings Supported Signal Timings by InputComponent Composite 1 Composite 2 CompositeRgbs Format Resolution Frequency Rate Hz MHz KHzPAL-M Specifications Page 020-1114-00 Rev. a April
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