Runco V-63HD, V-50HD operation manual Troubleshooting Chart

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Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart (continued)

Symptom	Possible Cause(s)	Solution

The display is jittery or	• Poor-quality or improperly	• Ensure that the source is
unstable.	connected source.	properly connected and of
		adequate quality for
		detection.
	• The horizontal or vertical	• Correct at the source.
	scan frequency of the
	input signal may be out of
	range for the display.

Image is too bright and/or	• Contrast is set too high.	• Lower the contrast setting.
lacks definition in the bright
areas of the image.

Image appears “washed out”	• Brightness is set too high.	• Lower the brightness
and/or dark areas appear too		setting.
bright.

Colors in the image are	• The Red/Pr, Green/Y or	• Ensure that the source
swapped; for example, reds	Blue/Pb outputs from the	outputs are connected to
appear blue or vice versa.	source are connected to	the correct DHD Controller
	the wrong inputs on the	input.
	DHD Controller.

58	Vistage™ Series Flat-Panel Display Installation/Operation Manual

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Contents Vistage Series Page RuncoCare Standard Two Year Limited Warranty RuncoCare Standard FeaturesRuncoCare Claim Procedure Extended Service Options Copyright and Trademarks Important Safety Instructions Product Disposal Table of Contents Operation Maintenance and TroubleshootingSpecifications External ControlList of Figures List of Figures Introduction About This ManualSignificance. They also provide supplemental information Using This ManualCertain features Degrade performance or cause a malfunctionDescription, Features and Benefits Optional Accessories Vistage Series at a Glance IndicatorsControls and Functions Front-Panel ControlsRemote Control Sensor DHD Controller Front Panel Primary InputMessages from the Hdmi Audio Out connector DHD Controller Rear PanelV-50HD/V-63HD Remote Control Unit DHD Controller/V-50HD/V-63HD Remote ControlLight For more information about aspect ratios, refer to TableCinema Controls and Functions Remote Control InstallationInstallation specialist Step Procedure For Details, Refer Quick SetupInstallation Overview OperationPossible Audio Latency for Various Input Timings Installation ConsiderationsSynchronization Issues Mounting the V-50HD/V-63HD on a Wall or Table StandRack-Mounting the DHD Ambient LightOther Considerations ControllerUse an Hdmi cable for this connection. a DVI cable with Connecting the DHD Controller to the V-50HD/V-63HDConnections to the V-50HD/V-63HD and DHD Controller DVI-to-HDMI adapters will not workConnecting Source Components to the DHDComponent Video Source Connections Rgbhv Source Connections Composite Video Source Connections Display Device to the DHD Connecting an AudioProcessor or Secondary Controller OptionalConnection RS-232 ControllerEthernet Network Turning on the Power Connecting to AC PowerSetting the Computer Display Properties OperationOperation Using the On-Screen Menus Input PositionService Input Source Main MenuAspect Ratio Select 169 to view 169 DVDs Aspect Ratio SettingsRemote Aspect Ratio Control Description Key 169 Hdtv programs in theirRemote Aspect Ratio Control Description Key NativeScreen ScreenPicture PictureTypical Gray Bar Pattern for Adjusting Contrast Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Input Position ResolutionInput Position Overscan Modes Adjust the Phase after adjusting Tracking see below Memory PresetsMemory Presets Sleep Timer Sleep TimerInformation SignalInformation SystemCalibration ISF Settings You must enter a passcode to access the Calibration menuCalibration Color Temperature Presets and Associated Color Points High as is necessary to produce the desired brightness Memory Preset Copied settings are not retained after a power cycleCopy/Paste Keystone and Pincushion Distortion Left Middle y setting also controls the Right Middle Image Alignment ControlsService You must enter a passcode to access the Service menuTest Patterns and Their Suggested Usage Grey Bars Input Names Operation If a Display Error Firmware Upgrade functions Operation Onoff Operation Regardless of the Standby LED setting Regardless of the Logo LED setting38 and ISF Day/Night Memory Presets Operation Troubleshooting Chart Maintenance and TroubleshootingTroubleshooting Tips Symptom Possible Causes SolutionTroubleshooting Chart External Control Port ConfigurationSerial Command Syntax Serial CommunicationsSerial Commands Input Selection CommandsPicture Adjust Commands Input Position Commands Output Shift CommandsScreen Commands Miscellaneous CommandsEnter key Using Discrete IR CodesCommand Parameter min/max Value Stored? Description Exit keyCommand Bits With Toggle Bit = Hex Binary Function StartRC5 Control Codes for the DHD Controller Remote Control With Toggle Description Button Name Bit =RC5 Data ST60MIN CEC Commands Supported by the DHD Controller Using Hdmi CEC MessagesOpcode Value Supported? √ = Yes, = No Initiator Follower Messages from the Hdmi Audio Out connector External Control V-50HD/V-63HD Specifications SpecificationsV-50HD/V-63HD Specifications DHD Controller Specifications DHD Controller Specifications50HD Dimensions 1shows the V-50HD dimensions63HD Dimensions 2shows the V-63HD dimensionsComponent Supported Signal Timings by InputSupported Timings Composite 1 Composite 2 CompositeFormat Resolution Frequency Rate Hz MHz KHz RgbsPAL-M Specifications Page 020-1114-00 Rev. a April