Q. Why cannot I access Time/Date Set, HDD Format Set, Record Set menu?
A. Please stop record or play before you access these menu.
Q. Why cannot I access Network Set menu?
A. Please stop the connection of the PC View soft from Internet before you access Network Set menu.
Q. I press record button, but the DVR does not start recording, why?
A. Press display button to see if there is a hard disk detected, also if the DVR is in schedule mode (there is a “S” on the screen in yellow), you cannot start recording by press record button, you have to press schedule button again to cancel schedule mode.
Q. I press record button while recording, but the DVR does not stop recording, why?
A. If the DVR is recording in schedule mode (there is a “S” on screen), you cannot stop recording unless you quit schedule mode first. Press schedule button to cancel schedule mode.
Q. There is a movement, but the DVR does not start recording.
A. Make sure the motion enable of that channel is on, the area set is ok, the A/M rec time is not set to off, and the DVR is in schedule mode. Otherwise set the motion level to HIGH or VERY HIGH.
Q. When the network connection between DVR and client computer is cut off, why the DVR halts and clock stops?
A:In case network is cut off abnormally, DVR machine will halts for 20 seconds without response to any operation of pressing front panel buttons. 20 seconds later, it will restore normal state, but the icon that shows network status won't disappear in 10 minutes and in this period client computer cannot connect to the DVR or enter network menu.
Q. I long press the “Menu/search” button, but it do not display password menu, and directly enter the menu, why do not I need a password?
A. If the password level setup in Password Setup is “NO USE”, you do not need a password to enter the menu, if you want to need a password when enter menu setup, just change the password level to “SETUP”.
Q. I press the menu button, but it does not display the password menu to enter menu, why?
A. To enter menu, you have to long press the “Menu/search” button, if you just press this button, you will see the search menu.
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