Dish Network 138410, Solo 811 quick start Limitation of OUR Liability

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Residential Customer Agreement

7.LIMITATION OF OUR LIABILITY

A.WE WILL NOT BE LIABLE FOR ANY INTERRUPTIONS IN SERVICE OR LIABLE FOR ANY DELAY OR FAILURE TO PERFORM, IF SUCH DELAY OR NONPERFORMANCE ARISES IN CONNECTION WITH THE TERMINATION OF ALL OR A PORTION OF THE SERVICES, THE RELOCATION OF ALL OR A PORTION OF THE SERVICES TO DIFFERENT SATELLITE(S), A CHANGE IN THE FEATURES AVAILABLE WITH YOUR DISH NETWORK DBS EQUIPMENT OR ANY ACTS OF GOD, FIRES, EARTHQUAKES, FLOODS, POWER OR TECHNICAL FAILURE, ACTS OF ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WILL NOT BE LIABLE FOR ANY DAMAGE RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF RECORDING DUE TO ANY FAULT, FAILURE, DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT. WE MAKE NO WARRANTY, EITHER EXPRESSED OR IMPLIED, REGARDING THE DISH NETWORK DBS EQUIPMENT OR ANY SERVICES FURNISHED TO YOU. ALL SUCH WARRANTIES ARE EXPRESSLY EXCLUDED. IN NO EVENT SHALL WE HAVE ANY LIABILITY FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO THE DBS EQUIPMENT OR RESULTING FROM OUR FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU, OR FROM ANY FAULT, FAILURE, DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT FURNISHED TO YOU.

B.It is your responsibility to impose any restrictions on viewing by you, other members of your household, or guests, and we shall have no liability to anyone due to or based on the content of any of the Services furnished to you.

8.WARNING AGAINST PIRACY

It is a violation of several U.S. federal and state laws to receive any Services, or any portion of such Services, without paying for them. The penalties for violating such laws can range from imprisonment to civil damage awards of up to $110,000 per violation.

9.MISCELLANEOUS

A.Physical Address/Change of Address. When setting up your DISH Network account, you agree to provide us with the physical street address where the Equipment will be located. A post office box does not constitute a physical address and is not sufficient to meet this requirement. You agree to give us prompt notice of your change of name, mailing address, physical address where the Equipment is located or telephone number. You may do this by notifying our Customer Service Center by telephone or in writing.

B.Notice. If we send you notice, it will be considered given when deposited in the U.S. Mail, addressed to you at your billing address or hand-delivered to you. Our notice to you will also be effective if provided on your billing statement or by telephone. If you give notice to us, it will be deemed given when received by us at the address listed on the first page of this Agreement.

C.Applicable Law. This Agreement, including all matters relating to its validity, construction, performance and enforcement, shall be governed by applicable federal law, the rules and regulations of the Federal Communications Commission, and the laws and regulations of the state and local area where Service is provided. These terms and conditions are subject to amendment, modification or termination if required by such regulations or laws. If any provision in this Agreement is declared to be illegal or in conflict with any law or regulation, that provision may be deleted or modified, without affecting the validity of the other provisions.

D.Other. This document contains the entire agreement between DISH Network and you, the customer, and no salesperson, installer, customer service representative, authorized retailer, or other similarly situated individual is authorized to change the terms set forth herein. DISH Network may, however, change the terms and conditions of this Agreement in the future and will notify you if that occurs. The terms of this Agreement, which either are expressly stated to survive or by their nature would logically be expected to survive termination, shall continue thereafter until fully performed.

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Contents Contents Contents Safety Instructions Safety Overview Welcome to Dish NetworkTMTips If You Need More Assistance Getting the Most of Your HD Satellite ReceiverConventions Used in This Guide Ordering Your Programming Quick Start GuideQuick Start Guide Finding Programs To Watch Quick Tour of the Menus Quick Tour of the MenusChapter Quick Tour of the Menus Chapter Rain and Snow Fade Satellite Signal QualityAbout Satellite Television About Satellite TelevisionSolar Interference Receiver Front Panel System Info Button Cancel ButtonPower Button Mode LightsReceiver Back Panel Connections DVI-HDTV/DISH DVI ConnectorYPbPr Component Connectors Receiver Back Panel ConnectionsAudio Digital Output UHF Remote Control AntennaPhono RCA Audio and Video Outputs RCA Audio and Video InputRemote Control Remote ControlTelephone Jack On Screen Low Remote Battery Warning Remote Control BatteriesChange the Address Remote Control SettingsRemote Control Settings Checking the Remote Control AddressAttach a UHF Remote Control Antenna UHF Remote Control AntennaAdd a UHF Attenuator UHF Remote Control AntennaConnecting Your Receiver to an Hdtv or HD Monitor Installing the ReceiverYPbPr Connections Connection Diagram Example Installing the ReceiverInstalling the Receiver in an Existing Dish Antenna System Chapter Setting the Hdtv Resolution Connecting Your Receiver to a Phone Line Initial Set Up for Off-Air Broadcasts or Cable Initial Set Up for Off-Air Broadcasts or CableHow to Add Local Off-Air Digital Channels How to Add Local Off-Air Analog Channels Chapter Transmit Channel Numbers About Off-Air TV Broadcasts Chapter Volume Button Using the Remote ControlSAT Mode Button Power ButtonsRecall Button Up And Page Down ButtonsGuide Button Up/Down/Left/Right Arrow ButtonsNumber Pad Buttons Using the Remote ControlView TV Button Record ButtonDish home Button Recover ButtonFormat/Star Button Changing Channels Using the MenusSelecting a Choice in a Menu List Selecting a Menu OptionLists of Choices in the Menus Highlighting a Choice in a Menu ListUsing the Number Pad Using Text FieldsCanceling a Procedure Using the Virtual KeyboardUsing the Program Guide Opening the Program Guide Using the Program GuideSelecting a Program in the Program Guide Using the Browse Banner Using the Program BannerUsing the Browse Banner Ordering Pay-Per-View Programs Using Themes and SearchThemes Search Using Themes and SearchUsing Favorites Lists Using dish home Interactive TV ApplicationsCreating or Changing a Favorites List Using Favorites ListsMaking a Favorites List Active Event Timer Types Using TimersChanging the Name of a Favorites List Event Timer Frequencies Using TimersBefore an Event Timer Operates Setting Up a Manual Event Timer Setting Up an Automatic Event TimerQuick Record Maximum Number of Event Timers Overlapping Event TimersEditing an Event Timer Deleting an Event Timer Setting Up the Receiver and VCR to Use a VCR Event Timer Setting Up the Receiver to Control a VCRSpecial Consideration When Using Event Timers Event Timer Performance when the Receiver is OffSetting Up the Receiver to Control a VCR Locking and Unlocking the Receiver Using LocksHow to Set Locks a Two Step Process When You Have Locked the ReceiverCreating or Changing Ratings Locks Using LocksCreating or Changing Channel Locks Locking or Unlocking the Front Panel Buttons Unlocking or Locking Pay-Per-View Programs Changing the Receiver PasswordHiding and Showing Adult Channels Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID On and Off Closed Captioning Advanced FeaturesAdvanced Features Setting Up Digital AudioHD Display Screen AdjustmentsScreen Positioning Changing Program Languages Display Options for Local ChannelsDisplay Options for Local Channels Combination Devices Remote Control ModesLimited Mode Control Other Devices with the RemoteControl Other Devices with the Remote Set Up the Remote ControlScan for Device Codes Check the Device Codes Input Button Control a TV or a Second TV TV Mode ButtonUp/Down Arrow Buttons Number Buttons Control a VCR or a DVD Player VCR Mode ButtonVCR/DVD Buttons Control a Tuner or Amplifier AUX Mode Button Set the Remote to Control the Device Volume Switching Between TV and Device Volume ControlTeaching Another Remote Set the Remote Back to Control the TV VolumeRemote Teaching Sequence Resetting the Receiver to Factory Defaults Resetting the Receiver to Factory DefaultsResetting Your Receiver Troubleshooting ToolsDiagnostics Point Dish and Check Switch Troubleshooting ToolsQAM Installations Reference Troubleshooting TablesOn-Screen Messages ReferenceTroubleshooting Tables 078, 079 Dish Pro Twin LnbfHearing a Program Using the Remote ControlUsing the Program Guide or the Browse Banner Using the MenusWatching a Program Using Favorite Lists Using LocksChanging Channels Buying a Pay-Per-View Program Using the Telephone for Voice/Data/FAXUsing Event Timers Troubleshooting TablesTV Codes Device CodesDevice Codes Press 1 before entering the VCR code VCR CodesDVD Player Codes TV/VCR ComboTuner/Amplifier Codes TV/DVD Combo Codes DVD/VCR ComboWhat the Warranty Covers Limited WarrantyWhat the Warranty Does Not Cover If You Need Assistance Legal LimitationsAdvance Exchange Program Accessory WarrantyPost Receipt Exchange Program Residential Customer Agreement Dish Network ServiceResidential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability FCC Compliance Staying LegalTelephone Communication Radio Interference FCC ComplianceAppendix Index Page 138410