Dish Network Solo 811, 138410 quick start Billing Policies and Payments for Services

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Appendix

I. Fees for Receivers that Independently Support Multiple Televisions. Additional fees may apply for a receiver which supports independent viewing of programming on multiple televisions.

2.BILLING POLICIES AND PAYMENTS FOR SERVICES

A.You agree to pay all amounts billed for Services and to pay all taxes, fees and other charges, if any, which are now or may in the future be assessed on the Services you receive from us. Unless you prepay for a multi-month subscription to Services, we will bill you each month, in advance, for Services ordered by you or anyone who uses your DISH Network Equipment, whether with or without your permission, until you cancel the Services. The bills you receive will show the total amount due, the payment due date, payments, credits, purchases and other charges to your account.

B.You agree to pay us in full monthly by the payment due date for the Services and for any other charges due us, including any fees set forth in this Section 2. Payment of your bill after the due date will result in you paying us a Late Payment Fee. Other fees and charges may also be assessed. If partial payments are made, they will be applied first to the oldest outstanding bill. If you send checks or money orders marked "payment in full," we can accept them without losing any of our rights to collect any other amounts owed by you, notwithstanding your characterization of the payment. DISH Network does not extend credit to our customers, and the Late Payment Fee is not interest, a credit service charge or a finance charge. You understand and agree that in the case of late payment or nonpayment for any Services ordered by you or for any of the charges stated below, we may report such late payment or nonpayment to credit reporting agencies. If you do not pay your bill by the due date, we have the right to disconnect your Services at any time thereafter, in our sole discretion. DISH Network may require you to pay all past due charges, a Reconnect Fee, a deposit equal to a minimum of one month's advance charges and all outstanding balances accrued through the date of deactivation, before we reconnect your Services. Deposits will not be held segregated from other funds and shall not earn or accrue interest.

C.If you at any time fail, neglect, or refuse to make timely payments hereunder, or if a petition in bankruptcy shall be filed on your behalf or against you, or if you take advantage of any insolvency law or become insolvent or make an assignment for the benefit of creditors, or if a receiver, liquidator, or trustee is appointed for your property or affairs, we shall be wholly relieved from our obligations hereunder.

D.If you paid for an annual or other multi-month subscription to any Services and your account is past due for any amounts owed to us, at our option we may suspend any or all Service until payment is received, and/or convert your annual or other multi-month subscription to a monthly subscription. If we convert your multi-month subscription to a monthly subscription, we will first apply the amount you paid for your multi-month subscription to any past due amounts and then any remaining amounts to future obligations. If we elect to offset the amount paid for the remaining portion of a multi- month subscription against amounts past due, you agree to pay, in addition to all other applicable fees, the Offset Fee set forth below for each month and partial month that the multi-month subscription was previously received.

E.If we use a collection agency or attorney to collect money you owe us or to assert any other right which we may have against you, you agree to pay the reasonable costs of collection or other action. These costs might include, but are not limited to, the costs of a collection agency, reasonable attorney's fees and court costs. If there are billing errors or other requests for credit, you can contact our Customer Service Center by telephone or in writing. You must contact us within sixty (60) days of the time you receive the billing statement for which you are seeking corrections. Failure to timely notify us of a dispute shall constitute acceptance of the bill. Undisputed portions of the billing statement must be paid before the next billing statement is issued to avoid an administrative fee for late payment. All payments for Services must be made directly by you to us. DISH Network shall have no obligation to provide Services for which payment is made by you to a third party.

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Contents Contents Contents Safety Instructions Safety Overview Welcome to Dish NetworkTMTips If You Need More Assistance Getting the Most of Your HD Satellite ReceiverConventions Used in This Guide Ordering Your Programming Quick Start GuideQuick Start Guide Finding Programs To Watch Quick Tour of the Menus Quick Tour of the MenusChapter Quick Tour of the Menus Chapter Satellite Signal Quality About Satellite TelevisionAbout Satellite Television Rain and Snow FadeSolar Interference Receiver Front Panel Cancel Button Power ButtonMode Lights System Info ButtonDVI-HDTV/DISH DVI Connector YPbPr Component ConnectorsReceiver Back Panel Connections Receiver Back Panel ConnectionsUHF Remote Control Antenna Phono RCA Audio and Video OutputsRCA Audio and Video Input Audio Digital OutputRemote Control Remote ControlTelephone Jack Remote Control Batteries On Screen Low Remote Battery WarningRemote Control Settings Remote Control SettingsChecking the Remote Control Address Change the AddressUHF Remote Control Antenna Attach a UHF Remote Control AntennaUHF Remote Control Antenna Add a UHF AttenuatorConnecting Your Receiver to an Hdtv or HD Monitor Installing the ReceiverYPbPr Connections Connection Diagram Example Installing the ReceiverInstalling the Receiver in an Existing Dish Antenna System Chapter Setting the Hdtv Resolution Connecting Your Receiver to a Phone Line Initial Set Up for Off-Air Broadcasts or Cable Initial Set Up for Off-Air Broadcasts or CableHow to Add Local Off-Air Digital Channels How to Add Local Off-Air Analog Channels Chapter Transmit Channel Numbers About Off-Air TV Broadcasts Chapter Using the Remote Control SAT Mode ButtonPower Buttons Volume ButtonUp And Page Down Buttons Guide ButtonUp/Down/Left/Right Arrow Buttons Recall ButtonUsing the Remote Control View TV ButtonRecord Button Number Pad ButtonsDish home Button Recover ButtonFormat/Star Button Using the Menus Changing ChannelsSelecting a Menu Option Lists of Choices in the MenusHighlighting a Choice in a Menu List Selecting a Choice in a Menu ListUsing Text Fields Canceling a ProcedureUsing the Virtual Keyboard Using the Number PadUsing the Program Guide Opening the Program Guide Using the Program GuideSelecting a Program in the Program Guide Using the Program Banner Using the Browse BannerUsing the Browse Banner Ordering Pay-Per-View Programs Using Themes and SearchThemes Using Themes and Search SearchUsing dish home Interactive TV Applications Using Favorites ListsCreating or Changing a Favorites List Using Favorites ListsMaking a Favorites List Active Event Timer Types Using TimersChanging the Name of a Favorites List Event Timer Frequencies Using TimersBefore an Event Timer Operates Setting Up an Automatic Event Timer Setting Up a Manual Event TimerQuick Record Maximum Number of Event Timers Overlapping Event TimersEditing an Event Timer Deleting an Event Timer Setting Up the Receiver to Control a VCR Special Consideration When Using Event TimersEvent Timer Performance when the Receiver is Off Setting Up the Receiver and VCR to Use a VCR Event TimerSetting Up the Receiver to Control a VCR Using Locks How to Set Locks a Two Step ProcessWhen You Have Locked the Receiver Locking and Unlocking the ReceiverUsing Locks Creating or Changing Ratings LocksCreating or Changing Channel Locks Locking or Unlocking the Front Panel Buttons Unlocking or Locking Pay-Per-View Programs Changing the Receiver PasswordHiding and Showing Adult Channels Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID On and Off Advanced Features Advanced FeaturesSetting Up Digital Audio Closed CaptioningHD Display Screen AdjustmentsScreen Positioning Changing Program Languages Display Options for Local ChannelsDisplay Options for Local Channels Remote Control Modes Limited ModeControl Other Devices with the Remote Combination DevicesSet Up the Remote Control Control Other Devices with the RemoteScan for Device Codes Check the Device Codes Input Button Control a TV or a Second TV TV Mode ButtonUp/Down Arrow Buttons Number Buttons Control a VCR or a DVD Player VCR Mode ButtonVCR/DVD Buttons Control a Tuner or Amplifier AUX Mode Button Switching Between TV and Device Volume Control Set the Remote to Control the Device VolumeTeaching Another Remote Set the Remote Back to Control the TV VolumeRemote Teaching Sequence Resetting the Receiver to Factory Defaults Resetting the Receiver to Factory DefaultsResetting Your Receiver Troubleshooting ToolsDiagnostics Troubleshooting Tools Point Dish and Check SwitchQAM Installations Troubleshooting Tables ReferenceReference On-Screen MessagesTroubleshooting Tables Dish Pro Twin Lnbf 078, 079Using the Remote Control Hearing a ProgramUsing the Program Guide or the Browse Banner Using the MenusWatching a Program Using Favorite Lists Using LocksChanging Channels Using the Telephone for Voice/Data/FAX Buying a Pay-Per-View ProgramTroubleshooting Tables Using Event TimersDevice Codes TV CodesDevice Codes VCR Codes Press 1 before entering the VCR codeDVD Player Codes TV/VCR ComboTuner/Amplifier Codes DVD/VCR Combo TV/DVD Combo CodesWhat the Warranty Covers Limited WarrantyWhat the Warranty Does Not Cover Legal Limitations If You Need AssistanceAdvance Exchange Program Accessory WarrantyPost Receipt Exchange Program Dish Network Service Residential Customer AgreementResidential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Leased Equipment Limitation of OUR Liability FCC Compliance Staying LegalTelephone Communication FCC Compliance Radio InterferenceAppendix Index Page 138410