Dish Network Solo 811, 138410 quick start Dish Pro Twin Lnbf, 078, 079

Chapter 5

Reference

	You may not have connected the	Connect the receiver to an active telephone line.
	receiver to an active telephone line.	Make sure that the telephone line to which you connect the receiver
	Or, the telephone line may be	is working properly.
	defective.	Note: To be able to order Pay-Per-View programs, you must keep
		the receiver connected to an active telephone line at all times. If
078, 079, 080		your setup includes more than one receiver, this applies to each
		receiver. The receiver uses the telephone line to make toll-free
		calls, usually in the middle of the night, to send information to the
		Customer Service Center.
	Maybe the receiver is connected to a	Install a DSL filter between the receiver and the telephone
	DSL (Digital Subscriber Line)	wall jack.
	phone line.
	You may have set up the receiver to	If you want to reset the receiver to its factory default settings, select
093	reset itself back to the “factory	the Yes option. If not, select the No option.
	defaults,” that is, the settings it had
	when it was shipped from the
	factory.

DISH Pro Twin LNBF

What’s Happening	What’s Wrong	What You Can Do
When you run Check Switch, you do not	• The DISH Pro Twin LNBF may not be	• Check all cable connections in your
see "Twin" identified as a Device or LNB.	properly connected.	system and run Check Switch again.
All entries show "X"s.	• Cables may be too long, over 200 feet.	• Make sure cable lengths between
		receiver and DISH Pro Twin do not
		exceed 200 feet. Rerun check switch.
	• Cables may not be rated for 2150 MHz.	• Make sure cables are rated for 2150
	• You may have DISH Pro Adapter	MHz. Rerun check switch.
		• Remove the DISH Pro Adapter; this
	installed on a DISH Pro receiver.
		device is only for non-DISH Pro
	• May have a non-DISH Pro switch or	receivers. Rerun check switch.
	LNB or incompatible accessory device*	• Remove any non-DISH Pro switches/
	in the system.	LNBs or incompatible accessory
		devices* from the system. All LNBs and
		switches must be DISH Pro. Rerun
		check switch.
When you run Check Switch, you see	• The DISH Pro Twin LNBF is connected	• Check the point dish/signal screen to
"Twin" identified as the Device/LNB and	but no satellite signal is present.	confirm you have satellite signal. If not,
Satellite shows "Conn" but you do not see		check your dish antenna to ensure the
"Satellite Reception Verified".		DISH Pro Twin is installed properly, the
		dish is pointed/peaked on the satellite
		signal and there is nothing blocking the
		signal path to the dish. Rerun check
		switch.
When you run Check Switch, you see	• The DISH Pro Twin is connected but	• Check the cable path between the DISH
"Satellite Reception Verified" but you see	something in the system may be	Pro Twin and the receiver and remove
"Feed" instead of "Twin" identified as the	blocking the switch commands.	any incompatible accessory devices*.
Device/LNB.		Rerun check switch.
When you run Check Switch, you do not	• Your box may need a software upgrade.	• From point dish/signal screen, select
see "Twin" identified as a Device or LNB,		119 west satellite and an odd
but odd transponders are detected only on		transponder greater than 10 (e.g., 11).
one satellite.		Confirm satellite signal is present. Turn
		the receiver off and wait 30 minutes.
	• You may have DISH Pro Adapter	Rerun check switch.
		• Remove the DISH Pro Adapter; this
	installed on a DISH Pro receiver.
		device is only for non-DISH Pro
	• May have a non-DISH Pro switch or	receivers. Rerun check switch.
	LNB in the system	• Remove any non-DISH Pro switches/
		LNBs from the system. All LNBs and
		switches must be DISH Pro. Rerun
		check switch.

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