Troubleshooting Tools
Note: If you have the receiver connected to a DSL (Digital Subscriber Line) phone line, it may cause this test to fail. If so, you will need to install a DSL filter between the receiver and the phone jack on the wall. You can get a DSL filter from your Internet Service Provider or a local electronics parts store.
1.Press the MENU button.
2.Select the System Setup option.
3.Select the Diagnostics option.
Point Dish and Check Switch
The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH Network. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative.
1.Press MENU.
2.Select System Setup.
3.Select Installation.
4.Select Point Dish. This screen shows you information to help maximize your satellite signal. The bar at the bottom of the screen tells you the signal strength. Green is a good signal, while red indicates the signal is not acceptable or is from the wrong satellite.
5.Select Check Switch to display the Installation Summary screen. The
Installation Summary screen tells you if you are receiver signals from the satellites and which
6.Select Test only if directed by the Customer Service Representative.
7.Select Done.
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