Plasmon user manual D875 D2175 Error Codes

Page 66

Table 15. D875 - D2175 Error Codes

Error

Sub-

Error

Subcode

Compo-

Corrective Action

Code

code

Description

Description

nent

 

(hex)

 

 

 

 

 

00

0

Unknown error

No additional info

 

No additional info

 

 

 

 

 

 

02

1

Flash checksum

Found during SCSI

 

Replace Main controller, or

 

 

 

send diagnostics

 

flash FW download per-

 

 

 

 

 

formed

 

 

 

 

 

 

 

2

 

Found during period

 

 

 

 

 

check

 

 

 

 

 

 

 

 

03

1

NVRAM fail

Failure in startup

Main control-

Replace Main controller

 

 

 

 

ler circuit

 

 

 

 

 

board

 

 

 

 

 

 

 

0A

1

Bad element

 

Firmware

Download new firmware

 

 

code

 

 

 

 

 

 

 

 

 

0C

1

OP stack over-

Recording operation

Firmware

Download new firmware

 

 

flow

 

 

 

 

 

 

 

 

 

 

2

 

Undoing operation

 

 

 

 

 

 

 

 

0D

1

Bad OP stack

Nothing to undo

Firmware

Download new firmware

 

 

index

 

 

 

 

 

 

 

 

 

 

2

 

Invalid undo operation

 

 

 

 

 

code

 

 

 

 

 

 

 

 

0E

group #

Flash program

Code down load

Main control-

Replace Main controller

 

 

fail (main code)

progress (MAIN code)

ler or Firm-

download new firmware

 

 

 

 

ware

 

 

 

 

 

 

 

0F

group #

Flash program

Code download

Main control-

Replace Main controller

 

 

fail (DSP)

progress (DSP code)

ler or Firm-

download new firmware

 

 

 

 

ware

 

 

 

 

 

 

 

11

1

DSP not

No response for lift

Main control-

Replace Main controller

 

 

responding

motor movement com-

ler or Firm-

download new firmware

 

 

 

mand

ware

 

 

 

 

 

 

 

 

2

 

No response for picker

 

 

 

 

 

motor movement com-

 

 

 

 

 

mand

 

 

 

 

 

 

 

 

 

3

 

No response for pivot

 

 

 

 

 

motor movement com-

 

 

 

 

 

mand

 

 

 

 

 

 

 

 

 

4

 

No response SSC of

 

 

 

 

 

DSP

 

 

 

 

 

 

 

 

Appendix D

Plasmon D875 - D2175 User Manual

Page 64

Document Revision E

Image 66
Contents Plasmon Enterprise Series Page Disclaimer PrefaceCopyright Trademark NoticesRevision History Revision Date DescriptionConventions Used Product Warranty Table of Contents Error Codes Index Contacting Plasmon SpecificationsSafety Agency Standard Menu SystemList of Figures List of Figures Document Revision E List of Tables List of Tables Document Revision E Chapter Product Overview General InformationMagazine Media Type CapacityMedia and Magazine Handling Major Hardware Components Front Access DoorMagazine Access Door Front Panel DisplayImport/Export Port I/E Main Power Switch and Power CablePower Supplies Drive ModulesMedia Transport Element MTE Rear Access DoorLift Assembly Rotation StationUnpacking the Library Chapter Library InstallationGetting Started Library PositionPower Cable and Power Switch Library EnvironmentRemoving Internal Packing Material Library Initialization Removing the Packing Foam from the MTEConnecting the Scsi Interface Scsi ConnectionLoading Media Magazine SlotsLED State Description Identifying Storage Slots Model Number of Slots Column NumbersD1525 D2175 Bay Installation Expansion Bay Installation aExpansion Bay Installation b Expansion Bay Installation c Expansion Bay Installation e Library Packing Instructions Packing the D875 D2175 Libraries aPacking the D875 D2175 Libraries b Packing the D875 D2175 Libraries e Place cardboard sleeve over library, and place lid on top Packing Instructions D1525 D2175 Expansion Bays Expansion Bay Packing b Expansion Bay Packing d Expansion Bay Packing f Expansion Bay Packing h Expansion Bay Packing j Library Installation Document Revision E Chapter Menu System Navigating the Menu SystemLCD symbol Meaning Power Up Menu Options Symbol MeaningMain Menu Overview Main Menu OverviewMenu Selection Description AaaaLibrary Status Menu Overview Library Status Menu OptionsLibrary Status Menu Selections Commands which affect library operations are recorded Set Up Library Menu Overview Set Up Library Menu OptionsSet Up Library Menu Selections Scsi commands which affect library operations are recorded Menu System Document Revision E Appendix a Specifications Overall Library SpecificationsSpecification D875 D1525 D2175 Specification Limits Library One expansion bay Two expansion baysScsi Cables and Connectors Power Cable SpecificationScsi Cable Specification Scsi Cable LengthAppendix a Document Revision E Scsi Bus Configurations Single Bus ConfigurationAppendix B Scsi BUS Information Dual Bus Configuration Dual Bus ConfigurationTriple Bus Configuration Triple Bus ConfigurationScsi ID Configuration Device Bus ConfigNumber Drive CombinationsDrive Bus Maximum Total Combination Ber of DrivesAppendix B Document Revision E Industry Canadian Notice per ICES-003 Appendix C Safety Agency StandardFCC Notice Australia / New ZealandTaiwan Bsmi Class a Warning Statement Laser Safety Notice Lithium BatteryCdrh Regulations Appendix D Error Codes Press ? to re-display the errorD875 D2175 Error Codes To Access door solenoid Appendix D Document Revision E Appendix D Appendix D Document Revision E Appendix D Appendix D Document Revision E Restore drives, un-iso Appendix D Document Revision E Figuration MTE Or completion status not Appendix D Document Revision E Appendix D Appendix D Document Revision E Appendix D FS Eeprom Appendix D Appendix D Document Revision E Appendix D Appendix D Document Revision E Index RearIndex Document Revision E Technical Support in the United States Technical Support in Europe, Middle East, and Africa