Integra DPS-10.5 Troubleshooting, Abnormal Behavior, Restoring the Default Settings

Troubleshooting—Continued

Symptom	Possible cause	Remedy
	While the i.LINK Output Setting is set to On,
Can’t access the Analog	the Analog Audio Out Speaker Setting,	Set the i.LINK Output Setting to Off (page 71).
Audio Out settings?	Speaker Distance, and Test Tone settings have
	no effect and are unavailable.
Can’t play MP3 and JPEG	The disc is not ISO 9660 Level 2 format.	Use only ISO 9660 Level 2 format discs (page 11).
discs?	The disc has not been finalized.	Finalize the disc (page 11).
	MP3 files without a “.mp3” or “.MP3” file-	Use the correct filename extension (page 11).
	name extension are not recognized.
Can’t select MP3 files?
	The MP3 disc is a multisession disc.	Only files in the first session of a multisession disc
		can be played (page 11).
	JPEG files without a “.jpg” or “.JPG” or
	“.JPEG” filename extension are not recog-	Use the correct filename extension (page 11).
	nized.
	Only Baseline JPEG files are supported. Pro-	Use Baseline JPEG files (page 11).
Can’t view JPEG files?	gressive JPEG files are not.
	Only JPEG files with the following brightness/
	color difference ratios are supported: 4:4:4,	Use JPEG files with the supported ratio (page 11).
	4:2:2, and 4:1:1.
	The JPEG file is too big.	Use JPEG files that are less than 5 MB (page 11).
The message “NO PLAY”	The disc is dirty.	Remove the disc and clean it (page 12).
appears on the display?
	Power supply voltage fluctuations and other	Turn off the DPS-10.5, wait five seconds, then turn
Buttons on the remote con-		it on again. If that doesn’t resolve the issue, discon-
	anomalies, such as static electricity, can inter-
troller don’t work?		nect the power cord from the wall outlet, wait five
	fere with normal operation.
		seconds, reconnect it, then try again.
	There are no batteries in the remote controller.	Install new batteries (page 15).
	The batteries are flat.	Replace with new batteries (page 15).
	The batteries are installed incorrectly.	Check the batteries and correct as necessary
		(page 15).
	You’re not pointing the remote controller at the	Point the remote controller at the DPS-10.5’s
	DPS-10.5’s remote sensor.	remote sensor (page 15).
Buttons on the DPS-10.5
		Use the remote controller closer to the DPS-10.5
work OK but those on the
	You’re too far away from the DPS-10.5.	(page 15). The remote controller has a range of
remote controller don’t?
		approximately 16 ft. (5 meters).
	A strong light source is interfering with the	Make sure that the DPS-10.5 is not subjected to
		direct sunshine or inverter-type fluorescent lights.
	DPS-10.5’s remote sensor.
		Relocate if necessary.
	If the DPS-10.5 is installed in a cabinet with	Open the doors, or use a cabinet without colored
	colored glass doors, the remote controller may
		glass.
	not work reliably when the doors are closed.

■Abnormal Behavior

The DPS-10.5 contains a microprocessor for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again. Alternatively, press and hold the Stop [] button until “Reset” appears on the display (about 10 seconds).

■Restoring the Default Settings

To reset the DPS-10.5 to its factory defaults, turn it on and, while holding down the Stop [] button, press the [Standby/On] button. “Initialize” appears on the display. When the reset is complete, “Complete” is displayed, and the DPS-10.5 enters Standby mode.

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