Troubleshooting
Symptom | Possible cause | Remedy | |
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| The power cord is not connected. | Connect the power cord to a suitable wall outlet | |
| (page 37). | ||
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Can’t turn on the |
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| Turn off the | ||
| External interference is affecting the | turning it on again. If that fails, disconnect the | |
| power cord from the wall outlet, wait five seconds, | ||
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| reconnect it, then try turning it on again. | |
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The | The Auto power off function will turn the | The Auto power off function can be turned on or off | |
off when it’s not being | |||
as required (page 80). | |||
used? | inactivity. | ||
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| The wrong input source is selected on your TV. | On your TV, select the input to which the | |
| is connected (pages 27, 28). | ||
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No picture? | The video cable is not connected properly. | Check the video cable and correct as necessary | |
(pages 27, 28). | |||
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| Not all of the video outputs work with all disc | See page 24 for details on how the | |
| types and formats. | puts video from each output. | |
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| The wrong input source is selected on your | On your | |
| which the | ||
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| The audio cable is not connected properly. | Check the audio cable and correct as necessary | |
| (pages 32, 34). | ||
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No sound? |
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Your | Turn on your | ||
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| The Digital Out settings are incorrect. | Check the Digital Out/Digital1 or Digital2 setting | |
| and correct as necessary (pages 70, 71). | ||
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| Not all of the analog and digital audio outputs | See page 25 for details on how the | |
| work with all disc types and formats. | puts audio from each output. | |
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The picture distorts occa- | The disc is dirty. | Remove the disc and clean it (page 12). | |
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You’re using the Fast Forward or Fast Reverse | A little picture distortion may occur when using | ||
sionally? | |||
function. | these functions. This is normal. | ||
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Picture instability or | The | Connect the | |
VCR or other video equipment whose copy | |||
noise? | 27, 28). | ||
protection system is affecting the picture. | |||
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| No disc loaded. | Load a disc (page 41). | |
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| The disc is incompatible. | Load only compatible discs (page 10). | |
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| The disc is upside down. | Load the disc the correct way up (page 41). | |
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Can’t start playback? | The disc is not centered in the disc tray. | Place the disc in the center of the disc tray | |
(page 41). | |||
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| The disc is dirty. | Remove the disc and clean it (page 12). | |
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| The disc supports parental lock and the Paren- | Turn off the Parental Lock function (page 79). | |
| tal Lock function is on. | ||
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Can’t watch the | The Priority Contents setting is set to | Set the Priority Contents setting to | |
(page 80). | |||
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Can’t play the multichan- | The SACD Audio Setup setting is not set to | Set the SACD Audio Setup setting to Multi ch Area | |
nel area of a hybrid | |||
Multi ch Area. | (page 76). | ||
SACD? | |||
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| This is because the i.LINK Output Setting is |
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| set to Off. If the | Set the i.LINK Output Setting to On (page 71). | |
SACD audio is not output | nected to an i.LINK component and an SACD | ||
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by the i.LINK sockets? | is loaded, the IEEE 1394 indicator will flash. |
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| The i.LINK cables are not connected properly. | Check the i.LINK connections and correct as nec- | |
| essary (page 31). | ||
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SACD audio is not output | This is because the i.LINK Output Setting is |
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by the analog audio out- | Set the i.LINK Output Setting to Off (page 71). | ||
set to On. | |||
puts? |
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