BenQ W100 user manual Troubleshooting, Plug the power cord into the AC inlet on

Page 43

Troubleshooting

THE PROJECTOR DOES NOT TURN ON.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the power

outlet. If the power outlet has a switch, make sure

 

 

that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has completed.

during the cooling process.

 

 

 

NO PICTURE

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected to

Check the connection.

the input source device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

button on the projector or the Source buttons on the

selected.

remote control.

 

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

BLURRED IMAGE

Cause

Remedy

 

 

The projection lens is not correctly focused.

Adjust the focus of the lens using the focus ring.

The projector and the screen are not

Adjust the projection angle and direction as well as

aligned properly.

the height of the projector if necessary.

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

REMOTE CONTROL DOES NOT WORK

Cause

Remedy

 

 

The batteries are out of power.

Replace the batteries with new ones.

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

 

 

You are too far away from the projector.

Stand within 6 meters (19.5 feet) of the projector.

Troubleshooting 43

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Contents Page Table of contents Safety instructions Safety, regulatory and legal informationDo not place inflammables near the projector Safety Instructions Regulatory and legal information Introduction Projector featuresShipping contents Lower side Projector exterior viewFront / upper side Rear sideProjector Controls and functionsRemote control operation Remote controlReturns all settings to the factory preset values Choosing a location Positioning your projectorObtaining a preferred projected image size Safety instructions for ceiling mounting of the projectorAspect image in a 169 aspect display area Positioning your projector Installation for a 169 ratio screen Installation for a 43 ratio screen Better video quality Connecting Video source devicesConnection Best video qualityConnecting Audio Projector Connecting a DVI source deviceWith a DVI DVI-I or DVI-D cable With a VGA to DVI-A cable ComputerTo connect the projector to a Component Video source device Connecting a Component Video source deviceTo connect the projector to an S-Video source device Connecting an S-Video source deviceTo connect the projector to an composite Video source device Connecting a composite Video source deviceOperation Switching input signalStart up Fine-tuning the image size and clarity Adjusting the projected imageAdjusting the projection angle Auto-adjusting the imageFor example Correcting keystonePersonalizing the projector menu display Operating in a high altitude environmentSelecting the aspect ratio Optimizing the imageDVI-D/ YPbPr/ S-Video/ Video Signal Input Selecting an application modeOther adjustments PC/ DVI-A Signal InputSelecting a color temperature Adjusting contrastAdjusting color Adjusting tintMenu operation Using the menusDisconnect the power cord from the wall socket Shutting down the projectorMenu system Picture menu Pro-Picture menu Setting menu Advance menu Information menu Care of the projector MaintenanceCalculation of lamp hour Lamp informationReplacing the lamp Restart the projector Pull the lamp from the projectorIndicators Temperature informationIllustration Please contact your dealer for assistance Projector needs 90 seconds to cool down. OrPlug the power cord into the AC inlet on TroubleshootingAdjust the focus of the lens using the focus ring Projector specifications SpecificationsDimensions Supported timing for Video and S-Video inputs Timing chartHorizontal Vertical Pixel Resolution Frequency Mode KHz MHz Supported timing for PC inputLimited warranty WarrantyFor other information, please visit support.BenQ.com Disclaimer Copyright