Sony 970C Series manual Are still present, repeat the cleaning process

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Do not clean nozzle plate

2Using and Caring for Your Print Cartridges

4Manually clean the print cartridges.

4.1Dip a clean cotton swab into distilled water and squeeze any excess water from the swab.

4.2 Clean the face and edges of the print cartridge as shown. DO NOT wipe the nozzle plate.

4.3Inspect the cartridge for fibers on the face and edges. If fibers

are still present, repeat the cleaning process.

4.4 Repeat the cleaning process for the other print cartridge.

Clean

Caution Once you’ve removed the print cartridges, make sure that they are not outside of the printer longer than 30 minutes.

5Manually clean the print cartridge cradle.

5.1 Using clean, moistened swabs, wipe the underside of each wall of the cradle.

5.2 Repeat until no ink residue is seen on a clean swab.

6 Reinsert the print cartridges, then close the printer’s top cover.

7 Load white paper into the IN tray.

8 Reinsert the electrical power cord into the back of the printer.

9Print a test page. From the HP Toolbox, click Print a Test Page.

Note: If streaking still appears, repeat the procedure until the test printout is clean. You will find additional maintenance tips at http://www.hp.com/support/home_products.

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Contents 970C Series English HP Customer Care Online HP Customer Care by PhoneHP Customer Care Audio Tips U.S. Only Acknowledgments Table of Contents Setup Tab Features Tab HP DeskJet Toolbox How Do I? TabSystem Requirements Language Codes Introduction Thank You For Buying an HP DeskJet PrinterIii For Windows 95, 98, and NT 4.0 Users Special Features of Your HP DeskJet PrinterFinding More Information For Windows 2000 Professional Users For Windows 3.1x UsersUsing Your Printer Buttons and LightsPaper Trays TrayOUT Tray Installing the Automatic Two-Sided Printing Module Automatic Two-Sided PrintingBasic Printer Maintenance Printing with the Automatic Two-Sided Printing ModulePrinter Software Printer Properties Dialog Box Tabs Printer Properties Dialog Box ButtonsPrint on z-fold paper Setup TabPrint Quality Resize an image to fit on a specific paper sizeFeatures Tab ChooseCheck here and choose Advanced Tab Slide to adjust the amount of ink onSlide to adjust colors to meet your needs Check here to print in shades of grayPrinting on Different Types of Paper and Media What you need to doSingle envelope Setup Tab HP print settings to choose Guidelines to rememberPaper from the in tray MediaPull out the in tray Will goCards, then load the cards into the in tray Paper Type Choose greeting card typeIf you have pre-folded greeting cards, unfold Align the card edges before inserting the cardsWhat do you want to print What you need to do Photos Pull out the in trayPaper Type Choose photo paper type When used with plastic or clear labelsFor best results, use an HP photo paper Electronic file of your photoTransparencies Film Orientation Choose appropriate orientationWhat you need to do Specific printing information Is raised into the up position and the in tray isPushed For best results, use HP Banner PaperManual Two-Sided Printing Paper for printing the even-numbered pages Printer automatically prints the odd-numberedSide down Slide out both of the paper guides, and remove allLoad the iron-on transfer paper with printable Your iron-on transfersWhen you print a mirror-imaged document, the text See on your computer screenFor best results, use HP Iron-On T-Shirt Transfers HP DeskJet Toolbox For Windows 95, 98, and Windows NTPrinter Services Tab After cleaning, print a test page to check for clarityOpen an electronic copy User’s Guide Estimated Ink Level Tab Configuration Tab Using Your Printer Using and Caring for Your Print Cartridges Print Cartridge StatusPrint Cartridge Status Light It means Replacing Print Cartridges To replace a print cartridge Installed the correct one Storing Print Cartridges Cleaning Print CartridgesWhen Do You Need to Clean? If You See Missing Lines or DotsIf You See Ink Streaks Are still present, repeat the cleaning process Damage Resulting from Refilling the Print Cartridges Basic Troubleshooting Requirements on UpdatesInstalled print cartridges Longer processing timesPrint quality is poor Setup tab. See Setup Tab onPage. See Minimum Printing Margins on Cartridges onClearing a Paper Jam If the paper jams in the printerSimultaneously press the release buttons Traditional Chinese Printer SoftwareHP Customer Care by Email They’re friendly. They’re informative. Check outHP Customer Care Repair Extended Warranty Options After the Free Phone Support PeriodSupplies and Accessories Part Names and NumbersSupplies and Accessories Paper and Other Media Availability of special media varies by countryOrdering Information Country Phone or Fax AddressBR Amersfoort Supplies and Accessories Plug in Electrical Power Cord Setup InstructionsUsing a Parallel Cable Attach Automatic Two-Sided Printing ModuleLoad White Paper Insert Print Cartridges 5c, dInstall Printer Software. Windows 95, 98, and NT WindowsUsing a USB Cable Load White PaperPrintable side Insert Printer Software Connect USB Cable You can connect to any USB PortDrive letter may be different on your system USB Problem? HP DeskJet 970C Printer Properties Dialog Box HP DeskJet 970C Dialog Box TabsClick here to choose Setup TabFeatures Tab Choose the number of copies to printServices Tab Color TabCheck here to print in shades of gray How Do I? Tab Specifications Envelopes Paper LetterLegal CardsTop LeftRight BottomSystem Requirements Language Codes486 On enabling and setting up USB During installation You may not be usingEnabled During installation Static electricity hasError During installation Installation wasCancelled or had an Double-click on Add Printer Appeared once, but Printer did not install,Legal Information Regulatory NoticesReorient or relocate the receiving antenna Limitations of Warranty HP Year 2000 WarrantyExtent of Limited Warranty Limitations of LiabilityIndex HP JetDirect External Print ServerTray Installing Automatic Two-Sided PrintingInterface Ink Drying cycleUSB 58, 67 USB Recycling Environmental StatementReduction and Elimination Energy Consumption