Sony 970C Series During installation Installation was, Error, Language codes, see, My printer is

Page 75

D

What is the problem?

Possible cause

To solve the problem…

During installation,

Installation was

1

Select Start

 

 

Settings

 

Printers.

 

 

 

 

 

 

cancelled or had an

2

Double-click on Add Printer.

when I connect a USB cable

error.

3

Click Next.

 

 

 

 

 

between the printer and my

 

 

 

 

 

 

4

Click Next.

 

 

 

 

 

computer, the “New

 

 

 

 

 

 

 

5

Click Have Disk.

Hardware Wizard” message

 

 

6

Click Browse, then browse to the printer software

appeared once, but the

 

 

 

CD.

 

 

 

 

 

printer did not install, and

 

 

 

 

 

 

 

 

7

Browse to the language code folder. For a list of

now “New Hardware Wizard”

 

 

 

language codes, see page 66.

will not appear again.

 

 

 

8

Double-click 9xinf folder, then click OK.

 

 

 

 

9

Click OK.

 

 

 

 

 

 

 

10

Click Next.

 

 

 

 

 

 

 

11

In the list of ports you want to use with this

 

 

 

printer, select USB/DeskJet 970C/<printer serial

 

 

 

number>.

 

 

 

 

 

 

 

12

Click Next.

 

 

 

 

 

 

 

13

Click Next.

 

 

 

 

 

 

 

14

Click Finish.

 

 

 

 

 

 

 

 

 

 

 

 

 

My printer is

Your printer may not be

Connect the printer directly to the USB port on the

getting good data from

computer.

 

 

 

 

 

connected with a USB cable

 

 

 

 

 

the other device or hub.

 

 

 

 

 

 

 

 

through another USB device

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or a hub and when I try to

 

 

 

 

 

 

 

 

 

print I get a message saying

 

 

 

 

 

 

 

 

 

“There was an error writing to

 

 

 

 

 

 

 

 

 

<name of USB port>.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I have a USB cable,

You may not have

1

Disconnect the USB cable from your printer.

plugged your USB cable

2

Insert the printer software CD (or Disk 1 if you

and when I try to print I get a

in before installing the

 

have diskettes) into your computer.

message saying “There was

 

software.

3

Click Start

 

 

Run.

an error writing to LPT1.”

 

 

 

 

 

4

Browse the CD, select Setup, then click Open.

 

 

 

 

5

The setup.exe file will appear in the dialog box.

 

 

 

Click OK.

 

 

 

 

 

 

 

6

Select the Remove HP DeskJet 970C Series

 

 

 

software option to remove the software.

 

 

7

Connect the USB cable to your printer again. The

 

 

 

USB installation screen should appear again.

 

 

8

Repeat the “Install USB Software” step. See your

 

 

 

Quick Start Poster or page 56 in this User’s Guide.

 

 

 

 

 

 

 

 

 

The printer is really slow

You may be

1

Attach the printer’s USB cable directly to the

 

 

computer, rather than at the end of a daisy chain.

 

using a USB cable and

 

 

2

Avoid using other devices in the daisy chain while

 

other USB devices are in

 

 

printing.

 

 

 

 

 

 

use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

68

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Contents 970C Series English HP Customer Care Online HP Customer Care by PhoneHP Customer Care Audio Tips U.S. Only Acknowledgments Table of Contents Setup Tab Features Tab HP DeskJet Toolbox How Do I? TabSystem Requirements Language Codes Introduction Thank You For Buying an HP DeskJet PrinterIii For Windows 2000 Professional Users For Windows 3.1x Users Special Features of Your HP DeskJet PrinterFinding More Information For Windows 95, 98, and NT 4.0 UsersButtons and Lights Using Your PrinterPaper Trays TrayOUT Tray Automatic Two-Sided Printing Installing the Automatic Two-Sided Printing ModulePrinting with the Automatic Two-Sided Printing Module Basic Printer MaintenancePrinter Software Printer Properties Dialog Box Buttons Printer Properties Dialog Box TabsResize an image to fit on a specific paper size Setup TabPrint Quality Print on z-fold paperFeatures Tab ChooseCheck here and choose Check here to print in shades of gray Slide to adjust the amount of ink onSlide to adjust colors to meet your needs Advanced TabPrinting on Different Types of Paper and Media What you need to doSingle envelope HP print settings to choose Guidelines to remember Setup TabWill go MediaPull out the in tray Paper from the in trayAlign the card edges before inserting the cards Paper Type Choose greeting card typeIf you have pre-folded greeting cards, unfold Cards, then load the cards into the in trayPull out the in tray What do you want to print What you need to do PhotosElectronic file of your photo When used with plastic or clear labelsFor best results, use an HP photo paper Paper Type Choose photo paper typeTransparencies Orientation Choose appropriate orientation FilmWhat you need to do For best results, use HP Banner Paper Is raised into the up position and the in tray isPushed Specific printing informationManual Two-Sided Printing Printer automatically prints the odd-numbered Paper for printing the even-numbered pagesYour iron-on transfers Slide out both of the paper guides, and remove allLoad the iron-on transfer paper with printable Side downWhen you print a mirror-imaged document, the text See on your computer screenFor best results, use HP Iron-On T-Shirt Transfers For Windows 95, 98, and Windows NT HP DeskJet ToolboxPrinter Services Tab After cleaning, print a test page to check for clarityOpen an electronic copy User’s Guide Estimated Ink Level Tab Configuration Tab Using Your Printer Using and Caring for Your Print Cartridges Print Cartridge StatusPrint Cartridge Status Light It means To replace a print cartridge Replacing Print CartridgesInstalled the correct one If You See Missing Lines or Dots Cleaning Print CartridgesWhen Do You Need to Clean? Storing Print CartridgesIf You See Ink Streaks Are still present, repeat the cleaning process Damage Resulting from Refilling the Print Cartridges Basic Troubleshooting Longer processing times UpdatesInstalled print cartridges Requirements onCartridges on Setup tab. See Setup Tab onPage. See Minimum Printing Margins on Print quality is poorIf the paper jams in the printer Clearing a Paper JamSimultaneously press the release buttons They’re friendly. They’re informative. Check out Printer SoftwareHP Customer Care by Email Traditional ChineseHP Customer Care Repair After the Free Phone Support Period Extended Warranty OptionsPart Names and Numbers Supplies and AccessoriesSupplies and Accessories Availability of special media varies by country Paper and Other MediaCountry Phone or Fax Address Ordering InformationBR Amersfoort Supplies and Accessories Attach Automatic Two-Sided Printing Module Setup InstructionsUsing a Parallel Cable Plug in Electrical Power Cord5c, d Load White Paper Insert Print CartridgesWindows Install Printer Software. Windows 95, 98, and NTUsing a USB Cable Load White PaperPrintable side Insert Printer Software You can connect to any USB Port Connect USB CableDrive letter may be different on your system USB Problem? HP DeskJet 970C Dialog Box Tabs HP DeskJet 970C Printer Properties Dialog BoxChoose the number of copies to print Setup TabFeatures Tab Click here to chooseServices Tab Color TabCheck here to print in shades of gray How Do I? Tab Specifications Cards Paper LetterLegal EnvelopesBottom LeftRight TopSystem Requirements Language Codes486 During installation Static electricity has During installation You may not be usingEnabled On enabling and setting up USBAppeared once, but Printer did not install, During installation Installation wasCancelled or had an Double-click on Add Printer ErrorLegal Information Regulatory NoticesReorient or relocate the receiving antenna Limitations of Liability HP Year 2000 WarrantyExtent of Limited Warranty Limitations of WarrantyHP JetDirect External Print Server IndexInk Drying cycle Installing Automatic Two-Sided PrintingInterface TrayUSB 58, 67 USB Energy Consumption Environmental StatementReduction and Elimination Recycling
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