Sony 970C Series manual Ordering Information, Country Phone or Fax Address

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4Supplies and Accessories

Ordering Information

To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service.

In the U.S., you can buy supplies directly from HP at www.hp.com/go/shopping (the HP Shopping Village).

Country		Phone or Fax	Address


Argentina	•	(54 1) 787-7100	Hewlett-Packard Argentina,
	• Fax: (54 1) 787-7213		Montañeses 2150 1428
			Buenos Aires, Argentina

Australia/New Zealand	•	(03) 895-2895	China Resources Bldg.
			26 Harbour Road
			Wanchai, Hong Kong

Austria-South-East Area	•	(43-0222) 25 000, ext. 755	Hewlett-Packard Ges.m.b.H.
	• Fax: (43-0222) 25 000, ext. 610		Ersattzteilverkauf Lieflb.1
			A-1222 Wien

Belgium	•	02/778 3092 (or 3090, 3091)	Hewlett-Packard Belgium SA/NV
	•	Fax: 02/778 3076	100 bd. de la Woluwe/Woluwedal
			1200 BRUXELLES

Brazil	•	Centro de Informacoes HP	Centro de Informacoes HP
		Grande São Paulo: 822-5565	Hewlett Packard Brasil S.A.
		Demais Localidades: 0800-157751	Caixa Postal 134,
	•	Fax: (011) 829-7116	Tua Clodomiro Amazonas, 258
			CEp 04534-011, São Paulo - SP

Canada	•	Canada: (800) 387-3154,	Hewlett-Packard (Canada) Ltd.
		(905) 206-4725	5150 Spectrum Way
	•	Fax: (905) 206-3485/-3739	Mississauga, Ontario L4W 5G1
	•	Toronto: (416) 671-8383

Chile	•	(56 2) 203-3233	Hewlett-Packard de Chile SA
	• Fax: (56 2) 203-3234		Av. Andres Bello 2777, Oficina 1302
			Las Condes, Santiago, Chile

Denmark	•	45 99 14 29	Hewlett-Packard A/S
	• Fax: 42 81 58 10		Kongevejen 25, 3460 BIRKEROD

Finland	•	(90) 8872 2397	Hewlett-Packard Oy
	• Fax: (90) 8872 2620		Varaosamyynti, Piispankalliontie 17
			02200 ESPOO

France	•	(1) 40 85 71 12	EuroParts
	• Fax: (1) 47 98 26 08		77 101 avenue du Vieux Chemin de Saint-Denis
			92625 GENNEVILLIERS

Germany	•	07031-145444	Hewlett-Packard GmbH, HP Express Support
	•	Fax: 07031-141395	Ersatzteil-Verkauf, Herrenberger Str. 130 71034
			BÖEBLINGEN

International Sales Branch	•	(41) 22 780 4111	Hewlett-Packard S. A., ISB
	• Fax: (41) 22 780-4770		39 rue de Veyrot 1217 MEYRIN 1
			GENEVE - SUISSE

Italy	•	02/9212.2336/2475	Hewlett-Packard Italiana S. P. A.
	•	Fax: 02/92101757	Ufficio Parti di ricambio
			Via G. Di Vittorio, 9
			20063 Cernusco s/N (MI)

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Contents 970C Series English HP Customer Care by Phone HP Customer Care OnlineHP Customer Care Audio Tips U.S. Only Acknowledgments Table of Contents HP DeskJet Toolbox How Do I? Tab Setup Tab Features TabSystem Requirements Language Codes Thank You For Buying an HP DeskJet Printer IntroductionIii For Windows 2000 Professional Users For Windows 3.1x Users Special Features of Your HP DeskJet PrinterFinding More Information For Windows 95, 98, and NT 4.0 UsersButtons and Lights Using Your PrinterTray Paper TraysOUT Tray Automatic Two-Sided Printing Installing the Automatic Two-Sided Printing ModulePrinting with the Automatic Two-Sided Printing Module Basic Printer MaintenancePrinter Software Printer Properties Dialog Box Buttons Printer Properties Dialog Box TabsResize an image to fit on a specific paper size Setup TabPrint Quality Print on z-fold paperChoose Features TabCheck here and choose Check here to print in shades of gray Slide to adjust the amount of ink onSlide to adjust colors to meet your needs Advanced TabWhat you need to do Printing on Different Types of Paper and MediaSingle envelope HP print settings to choose Guidelines to remember Setup TabWill go MediaPull out the in tray Paper from the in trayAlign the card edges before inserting the cards Paper Type Choose greeting card typeIf you have pre-folded greeting cards, unfold Cards, then load the cards into the in trayPull out the in tray What do you want to print What you need to do PhotosElectronic file of your photo When used with plastic or clear labelsFor best results, use an HP photo paper Paper Type Choose photo paper typeTransparencies Orientation Choose appropriate orientation FilmWhat you need to do For best results, use HP Banner Paper Is raised into the up position and the in tray isPushed Specific printing informationManual Two-Sided Printing Printer automatically prints the odd-numbered Paper for printing the even-numbered pagesYour iron-on transfers Slide out both of the paper guides, and remove allLoad the iron-on transfer paper with printable Side downSee on your computer screen When you print a mirror-imaged document, the textFor best results, use HP Iron-On T-Shirt Transfers For Windows 95, 98, and Windows NT HP DeskJet ToolboxAfter cleaning, print a test page to check for clarity Printer Services TabOpen an electronic copy User’s Guide Estimated Ink Level Tab Configuration Tab Using Your Printer Print Cartridge Status Using and Caring for Your Print CartridgesPrint Cartridge Status Light It means To replace a print cartridge Replacing Print CartridgesInstalled the correct one If You See Missing Lines or Dots Cleaning Print CartridgesWhen Do You Need to Clean? Storing Print CartridgesIf You See Ink Streaks Are still present, repeat the cleaning process Damage Resulting from Refilling the Print Cartridges Basic Troubleshooting Longer processing times UpdatesInstalled print cartridges Requirements onCartridges on Setup tab. See Setup Tab onPage. See Minimum Printing Margins on Print quality is poorIf the paper jams in the printer Clearing a Paper JamSimultaneously press the release buttons They’re friendly. They’re informative. Check out Printer SoftwareHP Customer Care by Email Traditional ChineseHP Customer Care Repair After the Free Phone Support Period Extended Warranty OptionsPart Names and Numbers Supplies and AccessoriesSupplies and Accessories Availability of special media varies by country Paper and Other MediaCountry Phone or Fax Address Ordering InformationBR Amersfoort Supplies and Accessories Attach Automatic Two-Sided Printing Module Setup InstructionsUsing a Parallel Cable Plug in Electrical Power Cord5c, d Load White Paper Insert Print CartridgesWindows Install Printer Software. Windows 95, 98, and NTLoad White Paper Using a USB CablePrintable side Insert Printer Software You can connect to any USB Port Connect USB CableDrive letter may be different on your system USB Problem? HP DeskJet 970C Dialog Box Tabs HP DeskJet 970C Printer Properties Dialog BoxChoose the number of copies to print Setup TabFeatures Tab Click here to chooseColor Tab Services TabCheck here to print in shades of gray How Do I? Tab Specifications Cards Paper LetterLegal EnvelopesBottom LeftRight TopLanguage Codes System Requirements486 During installation Static electricity has During installation You may not be usingEnabled On enabling and setting up USBAppeared once, but Printer did not install, During installation Installation wasCancelled or had an Double-click on Add Printer ErrorRegulatory Notices Legal InformationReorient or relocate the receiving antenna Limitations of Liability HP Year 2000 WarrantyExtent of Limited Warranty Limitations of WarrantyHP JetDirect External Print Server IndexInk Drying cycle Installing Automatic Two-Sided PrintingInterface TrayUSB 58, 67 USB Energy Consumption Environmental StatementReduction and Elimination Recycling