Canon iP5000 quick start Handling Error Messages

Page 79

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

	Number of	Possible Cause	Try This
	Flashes	Possible Cause	Try This
	Flashes
	Two flashes	Printer is out of	Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL
		paper/Paper does	button.
		not feed

	Three flashes	Paper jam/Paper	Clear the jammed paper, reload paper in the printer, then press the RESUME/
		Output Tray is	CANCEL button. If the Paper Output Tray is closed, open it.
		closed	See “Paper Jams” on page 72.

	Four flashes	Empty ink tank	Press the RESUME/CANCEL button to resume printing with an empty ink tank.
			Replace it with a new ink tank immediately after the printing. It may damage the
			printer if you continue printing with an empty ink tank.
			See “Replacing an Ink Tank” on page 42.

	Five flashes	Print Head not	Install the Print Head. If the Print Head is already installed, remove the Print Head
		installed/Print	and check the electrical contacts for foreign matter, then reinstall.
		Head not installed	After reinstalling the Print Head, you may need to realign it.
		correctly/Defective
		Print Head	If this error still remains, the Print Head may be damaged. Contact the Customer

			Care Center.

	Six flashes	Inner Cover is open	Close the Inner Cover and press the RESUME/CANCEL button.

	Eight flashes	Waste ink absorber	The printer has a built-in waste ink absorber for the ink used during Print Head
		almost full	Cleaning.
			Eight flashes indicates that the waste ink absorber is nearly full.
			Press the RESUME/CANCEL button to cancel the error so you can continue printing.
			Before the waste ink absorber becomes completely full, contact the Customer Care
			Center.

	Nine flashes	A specified period	Disconnect the camera cable, press the RESUME/CANCEL button and reconnect
		of time has elapsed	the cable.
		without receiving a	If the error is still unresolved, there is a possibility that you are using a digital
		response from the	camera or digital video camcorder that is not supported by this printer. Use a
		digital camera/The	digital cameras or digital video camcorder compatible with this printer.
		digital camera or
		digital video
		camcorder
		connected is not
		compatible with
		this printer

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Contents Photo Printer Series Quick Start GuideGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Turning on the Printer Press the Power buttonBasic Printing „ Print Media to Avoid Loading PaperNon-Canon branded paper „ Using the Sheet Feeder and the Cassette Sheet Feeder Lamp „ Loading Plain Paper in the Sheet FeederFlatten the four corners of the paper before loading it Prepare to load paperLoad Limit Mark Basic Printing Load the paperYou can load up to 20 sheets of 4 x 6-sized paper „ Loading 4 x 6-Sized Paper in the Sheet Feeder„ Loading Plain Paper in the Cassette Do not load beyond this Load Limit Mark Basic Printing Insert the Cassette into the printer Cassette Lamp Basic Printing Prepare the Paper Output Tray„ Loading 4 x 6-Sized Paper in the Cassette „ Photo Quality Media Using Specialty MediaDocuments Sheet Feeder Cassette For Media Type „ Canon Specialty MediaEnsure that the proper paper source is selected Printing with WindowsTurn on the printer Load the paper in the printerPaper Source Specify the required settingsBasic Printing Open the printer properties dialog box PropertiesPrint the document See Canceling Printing onLoad the paper on the printer Printing with MacintoshSelect Paper Size See Adjusting Print Quality on Press the RESUME/CANCEL button while printing Canceling PrintingBasic Printing Print the document Advanced Printing Printing Photographs Directly from a Digital CameraSet up the printer Turn on the printer „ Connecting to a Digital CameraConnect the digital camera to the printer „ Direct Printing from PictBridge-compatible Digital Cameras Default Camera SettingsAbout Paper size and Paper type Paper size settingPaper loaded in printer About Date print About Image optimizeMedia Type Media Types for Digital CameraYour application, select the command to print a document Accessing the Printer DriverDouble-click the icon of your printer „ Adjusting Print Quality Adjusting the Print Quality for Photographs„ Improving the Quality of Printed Images To manually adjust Print Quality settings To automatically optimize the image Click the Effects tabWindows Me or Windows To use Vivid Photo option Advanced Printing Advanced Printing Click OK Click OK on the Profiles tab „ Saving and Recalling Printer Driver SettingsClick Add to Profiles Deleting unwanted profile Retrieving the registered driver settingsChanging the registered drivers settings Retrieving profile„ Easy-WebPrint Windows Using the Bundled Software„ Easy-PhotoPrint Windows/Macintosh „ PhotoRecord WindowsMedia Types Suitable for Borderless Printing Printing Borderless PhotographsSelect photographs Start Easy-PhotoPrintClick the Paper Selection tab Select the paperSelect Borderless full Advanced Printing Select the layout and print the photographReplacing an Ink Tank Printing MaintenanceWhen Low Ink is Detected „ Knowing When to Replace Ink TankChecking the ink level Remove the empty ink tank „ Replacing Ink TanksPrinting Maintenance Prepare a replacement tank Close the Inner Cover and the Top Cover Printing Maintenance Insert the ink tankStep When Printing Becomes Faint or Colors are Incorrect„ Printing the Nozzle Check Pattern Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern Without a Computer Click Nozzle Check Printing Maintenance Print the Nozzle Check PatternPrinting Maintenance Open the BJ Printer Utility dialog box See Replacing an Ink Tank on „ Examining the Nozzle Check PatternStart Print Head Cleaning Print Head CleaningCleaning the Print Head Without a Computer Ensure that the printer is on Select the ink group to be cleanedClick Cleaning Select the ink group to be cleaned Printing Maintenance Start Print Head Deep Cleaning Print Head Deep CleaningClick Deep Cleaning Printing Maintenance Printing Maintenance Start Print Head Deep Cleaning See Printing the Nozzle Check Pattern on Click Print Head Alignment Aligning the Print HeadPrint the pattern Aligning the Print Head Without a ComputerRead the message and click Print Head Alignment Read the message and click Print Head Alignment Printing Maintenance Check the printed pattern When an Error Occurs TroubleshootingCD-ROM icon Cannot Install the Printer DriverReinstall the printer driver Click Start Over on the InstallationSetting Print Quality is Poor or Contains ErrorsSelect Prevent paper abrasion See Cleaning the Inside of the Printer in the User’s GuideWith Borderless Printing Windows XP or WindowsDocuments in the Printer menu Troubleshooting Printer HardwarePrinting is not Use reducedArea Paper Does Not Feed Properly Paper Jams Paper JamsProblem Possible Cause Paper jams inside the Duplex Transport Section Handling Error Messages Ten flashes Cannot print on Press the RESUME/CANCEL buttonPower lamp flashes If the problem remains, contact the Customer Care CenterUninstall An Error Message Appears on the ScreenPrint Center Serial Bus controllers, and USB Printing SupportInner Cover is Opened while Again Error No Printing Specified periodCannot Print Properly from the Digital Camera Troubleshooting Appendix Installing the Printer Driver When Using Mac OSClose the Chooser Page User’s Guide Table of Contents Printing resolution Print speed SpecificationsPrinter Camera Direct Print Canon Bubble Jet Direct BJ Printer Driver Systems Requirements Camera Direct Print PictBridgeAdditional Systems Requirements for Electronic Manuals Safety Precautions Damage the printer ServicePurchased the printer Thinners, etc. on top of the printerColor Printer Model K10244 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only Canon is a registered trademark of Canon Inc Canon U.S.A., Inc One Canon Plaza Lake Success, NYNozzle Check Pattern Examining Printing IndexIndex Media SpecialtyPrinting Borderless Photographs 17, 29Ordering Information Canon Latin America, Inc Canon U.S.A., IncCanon Inc Canon Canada, Inc