Canon iP5000 See Cleaning the Inside of the Printer in the User’s Guide, With Borderless Printing

Troubleshooting

Problem

Possible Cause

Try This

Printed Paper Curls	Paper being used is	Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to
or Ink Blots	too thin	print images that have high color saturation.
	Color Intensity setting	Reduce the Intensity setting in the printer driver and try printing again.
	is too high
		1. Open the printer properties dialog box.
		2. On the Main tab, select Manual for Color Adjustment, and then click Set.
		3. Drag the Intensity slide bar to adjust the intensity.
		1. Open the Print dialog box.
		2. Select Color Options from the pop-up menu.
		3. Drag the Intensity slide bar to set the intensity.
	Paper feed roller is	Clean the paper feed roller.
	dirty	See “Paper Does Not Feed Properly” on page 71.
Back of Paper is	Inside of the printer is	If the inside of the printer is dirty, printed paper may be smudged. Periodically
Smudged	dirty	clean the inside of the printer.
		See “Cleaning the Inside of the Printer” in the User’s Guide.
	Paper feed roller is	Clean the paper feed roller.
	dirty	See “Paper Does Not Feed Properly” on page 71.
	Media is curled	If media is curled, its print side may be smudged by touching the Print Head.
		Hold the opposite corners of the media, and gently bend them in the opposite
		direction to uncurl the media.
Printed Surface is	Inappropriate paper	Check to see if the paper you are printing on is too thick or curled.
Scratched	type is used	See “Print Media to Avoid” on page 3.
		Note that smudging may occur at the top and bottom edges of the paper when
		using Borderless Printing. Ensure that the paper you are using is compatible
		with Borderless Printing.
		See “Media Types Suitable for Borderless Printing” on page 38.
	Thick paper is used	Select the Prevent paper abrasion check box to widen the clearance between
		the Print Head and the loaded paper.
		1. Open the printer properties dialog box.
		2. Click the Maintenance tab and then Custom Settings.
			In Windows XP or Windows 2000
			When not logged on as a computer administrator or
			Administrators, you cannot open the Custom Setting dialog
			box.
			For further information on how to log on as an administrator,
			refer to your Windows documentation.
		3. Select the Prevent paper abrasion check box and click Send.
		Click OK when the confirmation message appears.
		1. Open the BJ Printer Utility dialog box.
		2. Select Custom Settings from the pop-up menu.
		3. Select Prevent paper abrasion.
		When Prevent paper abrasion is selected in the printer properties dialog box
		(Windows) or selected from Custom Settings in the BJ Printer Utility dialog box
		(Macintosh), the setting is also applied under direct printing with the digital
		camera.
			Paper abrasion can be prevented by pressing the RESUME/
			CANCEL button on the printer. With the printer on, hold down the
			RESUME/CANCEL button until the POWER lamp flashes seven
			times. To cancel the setting, turn off the printer.

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