Panasonic WV-CW964 operating instructions Troubleshooting, Fix

Page 49

TROUBLESHOOTING

Before requesting service, check the following symptoms to see if you can solve the problem yourself.

If the countermeasures described below do not correct the problem, or if the symptoms you are experiencing are not covered here, contact a quality service person or system installer.

Problem

Cause and Recommended Action

Reference Pages

No picture (dark screen)

White picture

Out of focus picture

Digital noise in the picture

• Is		the	camera connected	correctly?	Check the				—
	operating instructions that come with your system								—
	controller.
•	Is the lens iris closed?


	Execute the iris reset from the system controller you							26-27
	are using.


• Is the camera set up for a fixed shutter speed?							27
•	Is the lens iris open?

								26-27
•	Is	FIX	selected for the	electronic	sensitivity				27


	enhancement (SENS UP) setting?
	enhancement (SENS UP) setting?
• Is the dome cover or lens of the camera dirty? If so,
								7

	clean them.
	clean them.

• Is MANUAL selected for the auto focus mode?

30

	• Is the object one that is not compatible with auto	30
	focus? For such objects, focus manually.	30
	focus? For such objects, focus manually.

	• The slip ring may be dirty. Do you have the	38
	cleaning function turned on?	38
	cleaning function turned on?

• Is the camera set up correctly?

11

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Contents Operating Instructions English Version Important Safety Instructions Limitation of Liability Disclaimer of WarrantyStandard Accesories FeaturesPrecautions Operating Precautions Combining devices Self-diagnosing FunctionContents Ensuring Trouble-free Operation ConstructionInstallation Precautions About effects on image quality Important hints to help with the installationCommunication Parameters DIP Switch DIP Switch SettingsUnit Number DIP Switch DIP Switch Unit Number RS485 Communication Parameters DIP SwitchAssemble procedure Camera InstallationPrecautions Mounting the CameraMounting the Bracket Attach the brackets to the camera Installing the bracketsAC Power Supply Connection Alarm In/Out RatingsAccessory Connector Information ConnectionsConnect this to 24 V AC Class 2 Power Supply only How to Assemble the Cable with the Accessory ConnectorEnables X ON/X OFF data flow control RS485 SetupUSE AUTO1Displaying the Setup Menu Using the Setup MenuCamera ID Settings When using the WV-CU650Preset Position Settings Scene Select SettingsScene Select Settings Position Setting Position SETPreset ID Setting Preset ID Advanced Menu Settings Language SettingTo copy the preset ID of another position number Using the Camera Setup Menu Camera SettingsALC OFF Synchronization Sync Adjusting the Phase for Line-lock SynchronizationWhite Balance White BAL AWC→PUSH SETBlack and White Mode BW Mode Resolution ResolutionDigital Noise Reduction DNR Example Auto Focus AF ModeZoom Limit Zoom Limit Auto Image Stabilizer StabilizerUsing the Pan/Tilt Setup Menu PAN/TILT SettingsPosition Number Selection Preset Light Control ALC/MANUALScene File Setting Scene File Auto Focus AF ModePreset Speed Setting Preset Speed Deleting a Preset Position DELApan HomeSEQ SortAuto PAN Key Setting Auto PAN KEY Configuring Auto PAN Detailed SettingsPAN Limit When Play is selected Patrol Function Setting PatrolWhen Learn is selected Image Hold Setting Image Hold Privacy Zone Setting Privacy ZoneProportional Pan/Tilt Setting PROPO. P/T Digital Flip Setting Digital FlipArea Title Setting Area Title Cleaning Settings Cleaning Tilt Angle Setting Tilt AngleUsing the Alarm Setup Menu Alarm SettingsConfiguring Detailed Motion Detector Settings for Mode ModeAutopan 1POSIPATROL1 2POSI AlarmPATROL2 3POSIUsing the Special Setup Menu Special SettingsALL Returning Camera Settings to Their Defaults Adjusting the Preset Positions RefreshCamera Reset To delete a blemish compensation patternUsing the Scene Select Setting Menu Scene Select SettingPassword Lock Settings Password SettingsTurning Password Lock On and Off Changing the PasswordOK Reset RET TOP Shortcuts Controller Operation SettingIris Close FIX TroubleshootingProblem 40-41 39-40 Periodically check the power cord General SpecificationsPan and Tilt LensMain Functions Page Panasonic System Solutions Company