Panasonic AW-HE100N operating instructions Troubleshooting,  Operation

Troubleshooting

 Operation

Symptom	Cause and remedial action	Reference pages
	 Has the power plug been connected securely to the AC power	—
	outlet?
	 Has the power plug been connected properly?	—
No power	 If the unit is connected to the controller, has it been connected	Installation
	properly?	Instructions
	 Refer to the Operating Instructions of the controller.	P.29 to 31
	 When the unit is being operated by the wireless remote control
	 Also refer to the “Cannot operate using the wireless remote control”	—
	item.
	 Is the power on?
	 If the unit’s status display lamp is off or if it has lighted up orange,	P.16
	it means that the unit’s power is not being supplied.
Cannot operate
	 Has the correct unit to be operated been selected?	P.18
(common to wireless
	 One of the safe mode functions may have been activated.	P.55
remote control,
controller)	 Have the limiter functions been set?	P.53 to 54
	 Was the setting for “Controller” (accept control from control device
	selection) on the menu item changed previously?	P.43
	 Change the setting by following the steps on the reference page.
	 Have the remote control’s batteries run down or have the batteries
	been installed with their polarities reversed?
Cannot operate	 If the status display lamp does not blink even when the wireless remote	—
	control is operated near the wireless remote control signal light-sensing
using the wireless	area, it means that the batteries have run down. Replace the batteries.
remote control
	 Is there a fluorescent light or plasma monitor near the unit and, if so,
	is the wireless remote control signal light-sensing area exposed to	P.14
	its light?
	 Is the unit connected to the controller properly?	Installation
		Instructions
	 Refer to the Operating Instructions of the controller.
		P.29 to 31
	 Has the controller selector switch been set to the correct setting?	Installation
	 Check the switch setting.	Instructions
Cannot operate	 Refer to the Operating Instructions of the controller.	P.29 to 31
	 It may be necessary to upgrade the version of the controller so that
using the controller		—
	the controller will support the unit.
	 Consult with your dealer.
	 If the unit is being used in combination with the AW-RP400 and
	AW‑CB400, a setting to prohibit the operation of one of these devices	—
	may have been established.
	 Refer to the Operating Instructions of the controller.
	 Has the stand-alone (Desktop) installation setting been selected	Installation
		Instructions
	correctly?
		P.21
The unit turns in the
	 When the picture has been inverted by the automatic picture flipping
opposite direction to	function, the unit may appear to turn in the opposite direction to the	P.43
the one operated	one operated.
	 The reversal setting may have been established at the controller
	if the unit is connected to the controller.	—
	 Refer to the Operating Instructions of the controller.

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