Axis Communications Q1635 Access the Product, Access from a Browser, Access from the Internet

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AXIS Q1635 Fixed Network Camera

Access the Product

Access the Product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are

Internet Explorer® with Windows®

Safari® with OS X® and

ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 66.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

QuickTimeTM is also supported for viewing H.264 streams and for audio.

If your computer restricts the use of additional software components, the product can be configured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1.Start a browser (Chrome, Internet Explorer, Firefox, Safari).

2.Enter the IP address or host name of the Axis product in the browser’s Location/Address field.

To access the product from a Mac computer (OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

3.Enter your user name and password. If this is the first time the product is accessed, the root password must first be configured. For instructions, see Set the Root Password on page 12.

4.The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 54. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

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Contents Axis Q1635 Fixed Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q1635 Fixed Network Camera Table of ContentsConnectors Performance Considerations Hardware Overview Power Connector Connectors and ButtonsNetwork Connector Connector LED Indicators Status LED Behavior for Focus Assistant Buzzer Signal for Focus AssistantReplace the Lens Access from the Internet Access the ProductAccess from a Browser Configure Capture Mode Set the Root PasswordSet Power Line Frequency PTZ ModeManual Trigger Go to Setup EventsControls on the Live View AMC Audio Controls Axis Media Control viewer toolbarPTZ Controls To show the manual trigger buttons in the Live ViewAxis Q1635 Fixed Network Camera Axis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsAdjust Focus Set Up the ProductBasic Setup Focus Assistant Image Set Up Video StreamsVideo and Audio Pixel Counter264 Click Save to apply the new settingsStream Profiles Camera SettingsCapture Mode Go to Setup Video & Audio Camera SettingsWhite Balance Image AppearanceImage Correction Set Shutter to Exposure SettingsWide Dynamic Range Shutter & GainView Area Iris configurationIris adjustment Image SettingsGo to Video & Audio View Area Select an Aspect ratio and a Video stream resolutionOverlay Overlay ImageClick Add to create a new rule Use Overlay Text in an Action RuleGo to Video & Audio Overlay Image Go to Events Action RulesAdvanced Privacy MaskFocus BasicAudio Input Set Up AudioAudio Modes Audio Output Audio ClipsBrowser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsFor more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output ButtonsAdvanced Preset PositionsPTZ Pan Tilt Zoom Guard TourControl Queue Install PTZ DriverOperator Same as administrator but with lower priority Motion Detection DetectorsCamera Tampering Shock DetectionMotion Detection Parameters Set Up Motion Detection Windows15% 60-90% 75-95% Default valuesAudio Detection Recommended valuesApplication Licenses Install ApplicationGo to Setup Applications ApplicationsAxis Q1635 Fixed Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents TriggersSystem Input SignalHardware StoragePTZ Control Add RecipientsActions Recipient TypesRecipient Use with action Set Up Email RecipientsGo to Events Schedules and click Add Set Up RecurrencesCreate Schedules To create a new scheduleGo to Recordings List RecordingsRecording List Continuous RecordingClick Save to save and start the recording Languages IP Address Filter System OptionsSecurity UsersGo to System Options Security Ieee IeeeCertificates Audio Support Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeNetwork Basic TCP/IP SettingsDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM Mount and Unmount SD Card StorageBonjour SD CardCOM Port Ports & DevicesNetwork Share PortsSee the online help MaintenancePort Status AccelerometerSupport Plain Config Reset to Factory Default SettingsCheck the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserSetup Video & Audio Camera Settings Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalPoor audio quality SettingsStorage and disk management problems No audioTechnical Specifications Audio output Function/group Specifications Audio Audio streamingSpecification Network Security Audio inputWeight Function/group SpecificationsPower ConnectorsPortuguese ConnectorsWarranty Function Pin SpecificationsLine out mono Ground Pin terminal block for power inputMm audio connectors stereo Tip Ring Sleeve Microphone/Line GroundFunction Pin RS485/422 ConnectorRX pair for all modes combined RX/TX for 2-wire RS485 Performance ConsiderationsM1.8
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